Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
3.0 Room cleanliness
1.5 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Problem in heating system

Posted Jan 1, 2012 on Hotels.com
The heating system was pathetic.it was a bad experience because of that
3 out of 5
Recommended
by A verified traveler from New Delhi

Negotiate

Posted Jun 6, 2011 on Hotels.com
These guys at Grand Mumtaz Pahalgam deal customer to customer differently. Although I had paid a hefty amount to book two nights and it was supposed to be a good room / standard delux room but they tried to slip me into a shallow shady kinda room. I had to change immidiately. Please always insist to get a better room otherwise they will just put you in older wing where the rooms are just lousy stinky and inwards with no view. Ciao