Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good deal

Posted Jul 1, 2015
Good deal for price and staff was friendly and acomidating
3 out of 5
Recommended
for Everyone
by A verified traveler from f

Week at quail

Posted Jun 24, 2015
My flight was delayed by a day. I call resort but was unable to get rembursment for my first day.maybe you can help
3 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Resort hotel

Posted May 26, 2015
Cons: all white towels would be better
it is a golf resort hotel 30 min out of Cleveland, and it is a quite area with nothing around. No one at front desk, and I waited for 15 min to check-in. room is clean but i don't like their towels because they are all in a range of light brown colors... seems like they mistreat the towels during laundry
3 out of 5
by A verified traveler from Ohio

Resort?

Posted May 25, 2015
Stayed 3 nights. The rooms (and hallways) are in sore need of a facelift. Lobby was welcoming but overall everything needs some love. Don't eat at the breakfast buffet.
5 out of 5
Recommended
for Couples
by A verified traveler from North Carolina

Close to parks

Posted May 17, 2015
Pros: closeness to my favorite breakfast place Panera Bread
Cons: can not think of a thing, it was great
Location: close to parks, restaurants and the freeway to get to my relatives houses easily.
Never been to Quail Hollow before. It was very nice and clean. Busy at times. Other than the maid not giving us wash cloths one day, it was very restful. The staff was incredible. Loved it and will stay again next time in Ohio. There are alot of Metro parks close by that were fun for hiking and just getting out into nature.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great location, close to foods, beach and shopping

Posted May 17, 2015
Pros: Staff friendly and liked patio door that opens to outside.
Cons: Beds were not that comfortable. Pillows lumpy and felt it needed updating.
Location: Lots of places to dine close by and shopping and beach!
Liked first floor room, hot tub and pool. Fun time getting together with family!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lansing, MI

Nice needs a little updating, very accommodating.

Posted May 13, 2015
Great pool, hot tub and great location to all! Beds were not comfortable and pillows lumpy.
3 out of 5
by A verified traveler

Mediocre resort

Posted May 9, 2015
The area if the resort we stayed in was pet friendly. We were not made aware of this until we heard dogs barking. Room was run down and it felt as if this area if the resort had been neglected. Lobby was gorgeous but the rooms did not in anyway live up to what you would expect after that first impression.
2 out of 5
by A verified traveler from Atlanta

Old air/heat units

Posted May 7, 2015
Pros: Location
Cons: Rooms need updated
It was a chilly night and every time the heater blower came on it was so loud it woke us up. I wear ear plugs when I sleep and could still hear it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Clean, quiet, spacious rooms, multiple entrances make parking convenient. Not real easy to walk anywhere nearby hotel because no sidewalks, and rural roads surrounding hotel are very busy with speeding cars.