Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveler

Nice classic hotel

Posted Mar 2, 2015
Pros: Ambiance, common areas
Location: Location is good for tourist spots, although other areas of the city are nicer
Excelent structure with beautiful saloons. Nice restaurant with very good food. Extensive wine options.
4 out of 5
for Everyone
by A verified traveler

Great location. Lots of charm. Old facilities.

Posted Feb 28, 2015
This place must have been *the* place back in the day. Lots of character. However, the rooms are cramped, the showers are small, and the hot water isn't very stable. The parking facilities are a trip. I strongly recommend using a valet.
2 out of 5
by A verified travelerfrom New York, NY

good location, ok rooms, staff not wonderful

Posted Feb 20, 2015
Pros: location
Cons: try to pretend that they do not condone theft by their cleaning staff
Location: at the four corners intersection which is the actual heart of old town, many things to do nearby
the room was small and the bathroom tiny, which my girlfriend complained about the worst part is a chambermaid took my watch! then when i reported it, the front desk staff said "you should have locked it in the safe" only when i threatened repeatedly to report this to the police did they take this seriously and then the watch mysteriously reappeared, was given back to me, without so much as an apology i do realize this is in sicily but they should at least pretend that they do not condone theft by their staff then, on top of this, they charged me 12 euros more per night for my girlfriend staying w me we all realize that their costs are identical if she stays with me or not, they still have the same job of cleaning the room so to make up for this theft, they really should have just waived that fee, but they refused to do so so i cannot recommend this hotel, except that it is very centrally located also the wifi is not great
5 out of 5
for Everyone
by A verified travelerfrom Lecce

Posizione strategica vicino a luoghi di interesse

Posted Jan 28, 2015
Pros: La posizione e l'ambiente raffinato
Location: La posizione in pieno centro, vicino a monumenti e luoghi interessanti rende gradevole il soggiorno e consente di muoversi a piedi con facilità
Ho avuto modo di apprezzare meglio le bellezze della città che avevo già avuto modo di conoscere anche se in parte. L'arte è sicuramente il punto forte di Palermo che mi pare stia valorizzando al meglio, anche con manifestazioni internazionali, strutture che altrimenti rischierebbero di rimanere chiuse. Un altro aspetto da non sottovalutare è quello culinario e la pasticceria in particolare: non si può andare via senza avere assaggiato almeno un?arancina o uno dei famosi cannoli ripieni di ricotta.
4 out of 5
for Everyone
by A verified travelerfrom Luton

Good Central Location in Centro Storico

Posted Jan 20, 2015
Pros: Central Location Excellent Masseur
Cons: Disabled access not ideal - restaurant reached only walking up 20 steps. Bar was not open during afternoons which was inconvenient and unusual.
Location: Hotel is in easy reach of Cathedral, Massimo Theatre and other landmarks. Giardino Garibaldi is worth visiting the amazing Banyan trees
Hotel was fine without being excellent. Staff were friendly and helped whenever asked. Hotel did not promote their services well - but to be fair it was January - not exactly high season. Stayed 6 nights, ate in once.
2 out of 5
by A verified travelerfrom Wien

Central Hotel

Posted Jan 9, 2015
Pros: Das Frühstück, sehr schöner Saal.
Cons: Die Zimmern renovieren!
Location: Im historischen Zentrum
Zimmer 112 im 1.Stock komplett laut,( oben befand sich ein Restaurant),darauf bekamen wir Zimmer Nr.322. im 3. Stock, etwas besser, aber überhaupt nicht entsprechend der 4- Sterne Hotelskategorie.Auf der Frage , ob wir ein anderes Zimmer bekommen können, reagierte der Rezeptionist mit unangenehmen Benehmen,sogar mit bösen Verhalten,warum und weswegen, das Zimmer ist doch "sehr schön".......( seine Meinung).... Im Bad eine kleine Dusche und in jedem Eck nur starker Schimmel, der Wasserstrahl in der Dusche entsprach "einem ausgetrockneten Wasserfall",echt kein Vergnügen!, Frühstück sehr gut, viel Angebot, nur nach Nachfrage gibt es grünen Tee oder Kräuter Tee und das jeden Tag, Personal( im Servis sehr nett)! Doch eine gute Lage,obwohl es sehr laut war! Wir werden aber nicht mehr dieses Hotel besuchen oder es empfehlen!
5 out of 5
for Everyone
by A verified travelerfrom Denver

Very nice centrally located hotel

Posted Jan 2, 2015
Pros: Location, location, location
Very nice staff, great location and nice amenities. We had a very pleasant experience.
5 out of 5
for Everyone
by A verified travelerfrom Löhne

sehr empfehlenswertes Hotel.

Posted Dec 16, 2014
Pros: zentrale Lage, stilgerechte Einrichtungen, freundliches Personal
Cons: dazu fällt mir jetzt nichts ein.
Location: Zentral gelegen. Die wichtigsten Sehenswürdigkeiten sowie Restaurants und Einkaufsmöglichkeiten sind zufuß zu erreichen.
Kurzurlaub, Stadtbesichtigung v. 10.12.14 bis 14.12.14
4 out of 5
for Everyone
by A verified traveler

Great location and nice hotel

Posted Nov 29, 2014
Great location and a very nice hotel, with lots of charm. Good breakfast included and staff very helpful with good English. The hotel is a lot like Palermo, may have seen better days but has plenty of style and charm.
4 out of 5
for Everyone
by A verified travelerfrom Aix en Provence

Magnifique hôtel au cœur du vieux Palerme

Posted Nov 25, 2014
Pros: Excellent petit déjeuner (copieux, produits frais et variés). Très bons cocktails à prix abordables. Gentillesse du personnel francophone.
Cons: Notre seule déception a été le restaurant panoramique. La cuisine est tout a fait quelconque et l'addition élevée.
Location: Emplacement idéal proche des sites majeurs à l'exception de Monreale (à ne rater sous aucun prétexte)
Nous avions réservé pour 5 nuits une junior suite au 3ème étage avec terrasse. Cet hôtel, qui est un ancien palais est superbe avec de nombreux salons plus beaux les uns que les autres. Une mention particulière pour les 4 salons où est servi le petit déjeuner.