Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Un peu vieillot mais bon hôtel

Posted Jan 4, 2015
Pros: Le confort de la chambre. Le calme
Cons: Le restaurant
Location: Excentré mais agréable
Un séjour agreable tant que l'on ne fréquente pas son restaurant assez ridicule menu inchangé où on vous fait manger du porc avec des couverts a poisson !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Uitgeest

Mooi klassiek hotel, goede ligging in centrum

Posted Dec 30, 2014
Pros: De inrichting en sfeer van dit prachtige hotel is geweldig! De kamers zijn mooi. Het dineren is een belevenis! Vriendelijk personeel.
Cons: Als gasten om 9:45 komen ontbijten , dan niet alles al weghalen omdat het bijna tijd is. Ons ontbijt was niet incl. en betalen toch ook 15 euro p.p.
Location: De lokatie is geweldig. Vlakbij prachtige parken, mooie winkelstraat, vlakbij Teatro de Massimo en vele andere mooie bezienswaardigheden.
Bij inchecken waren wij niet helemaal tevreden over onze kamer en hebben meteen bij de receptie een andere kamer gekregen en die was uitstekend. Wij arriveerden pas om 02:00 uur vanwege oponthoud op het vliegveld en dan is het jammer dat er na 11 uur s'avonds geen roomservice is te verkrijgen. Het ontbijt is zeer goed en uitgebreid, dat wij eerste dag arriveerden waren wij pas om 9:45 in het restaurant en werd er al een aantal dingen weggehaald. Dit werd wel heel goed opgepakt door Leoponaldo en wij willen hem een groot compliment geven voor zijn professionaliteit en service. Het avond eten is heel goed en de prijs/kwaliteit prima. De bediening in het restaurant is uitstekend. Nadat onze terugreis was geannuleerd hebben wij nog een nacht bijgeboekt in dit hotel. De dames bij de receptie waren zeer behulpzaam en wij kregen een mooie kamer. Ook de concierges zijn heel behulpzaam en vriendelijk.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom KR

센트로 걸어서 갈수있고 금액대비 괜찮음

Posted Dec 29, 2014
센트로에서 걸어서 이동가능하고 많이 한적하지 않은곳에 있어 위험하지도 않다. 객실은 작으나 지내는데 불편함이 없고 깨끗하다. 직원들은 처음 체크인을 했던 남자직원을 빼고 모두 친절했으며 영어로 의사소통이 가능하다. 트렁크의 무게를 재기위해 도움을 요청했을 때도 조리실에 있는 큰 저울에 직접 무게를 재서 표시를 한 뒤 룸까지 옮겨주셔서 너무 감사했다. 센트로에서 호텔로 오는길에 약간 큰 마트가 있어 편리했다.
5 out of 5
Recommended
for Everyone
by A verified traveler

Palermo Hilton Hotel

Posted Dec 17, 2014
A very nice hotel. A 2 minute walk to/from the bus to airport bus and a 10 minute walk to the heart of the high end shopping district. A safe location. Breakfast is not included in room rate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Savona

comodo vicino al centro e ai mezzi.

Posted Dec 17, 2014
Pulito e personale gentile, danno persino le ciabattine e la crema corpo. Bollitore con bustine di caffè, the, camomilla. Cambio lenzuola quotidiano.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Warsaw Poland

Posted Dec 9, 2014
Cons: Hotel room was not cleaned every day. This should be improved.
Very good hotel with friendly and knowledgable personnel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples Italy

Great hotel close to great shopping!

Posted Dec 4, 2014
Pros: Ditto all above.
Cons: The Taxi drivers need to understand that when a passenger needs to be on time they cannot expect them to wait for them if there car will not start.
Location: The neighbor hood is in the same area as all the upscale shops, and about a 15 minute walk to the hop on and off red bus.
Our stay was great! It was Made so by the wonderful staff at the front desk, especially Phillip. He was amazingly helpful with directions, and we greatly appreciated his extra help with getting purchases packed and home safely. The food was wonderful!! Breakfast and dinner!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Catania

qualche pecca

Posted Nov 28, 2014
Pros: logistica
Cons: modalità di controllo della stanza
Location: centrale
hotel centrale e logisticamente comodo. Mi ha meravigliato trovare la camera con la carta da parato staccata dal muro con evidente traccia di muffa e umido proveniente dalla doccia. Un albergo a 5 stelle non dovrebbe mai presentare al cliente una stanza con pecche del genere. Colazione varie e abbondante. Non amo la moquette e trovarla in camera non mi è piaciuto, ritengo ormai superato il genere e poco igienico. Ma è un mio personale parere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfektes Stadthotel

Posted Nov 6, 2014
Pros: Service
Location: Fast Central gut für Stadtbesichtigung.
Freundliches Team, sauberes Hotel, tolles Frühstück,
3 out of 5
by A verified travelerfrom los angeles

Mix of Hilton virtues and vices

Posted Oct 21, 2014
Pros: See above
Cons: See above
Location: See above
Nice location and old building but be aware that Palermo noise problem is "solved" by eliminating windows for street side rooms ( skylights open instead). Rooms are large, baths very large, our carpet very stained. In sum ok unless absence of windows a deal breaker.