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Reviews of Hotel Alessandra

2 out of 5
Hotel Alessandra
Via Divisi, 99, Palermo, PA

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews" "
Rating 8 - Good. 56 out of 129 reviews" "
Rating 6 - Okay. 34 out of 129 reviews" "
Rating 4 - Poor. 8 out of 129 reviews" "
Rating 2 - Terrible. 3 out of 129 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Disliked: Staff & service
Get some Exercise!
The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Stayed 3 nights in Oct 2018
Response from simona on Oct 31, 2018
kind client I don't understand how come has told me that I am a little polite! our priority is to evidently be kind and polite with all it had necessity to write some foolishness. the hotel is found to the 2 floor as pointed out by the inventory.if it had difficulty to climb you/he/she could ask help to our personnel. and rooms are as see her on internet and are present anywhere both on the sites of booking and on all the socials, let's not want to deceive anybody!next time that writes some critique I beg her/it to be more correct because is important for the one that reads these critiques! I thank her/it the same to have left his/her opinion. kindest regards the direction

8/10 Good

Nicola, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Stayed 7 nights in Oct 2018
Response from Simona on Oct 31, 2018
Dear guest thamks for your review! we hope to see you again! regards general manager

4/10 Poor

Phyllis

Disliked: Property conditions & facilities, room comfort
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Stayed 1 night in Sep 2018
Response from simona on Oct 17, 2018
Dear guest thanks for your review. we have no lift and it's reported on all web site! we want to be clear with all customer! anyway it was a pleasure to host you! regards general manager

6/10 Okay

Gai, Israel

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Stayed 2 nights in Aug 2018
Response from simona on Sep 5, 2018
Dear guest thanks for your review! I'm sorry fot this incense smell don't like your wife! generally we change our deo each week! I hopre to see you again! regards general manger

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location wiyth friendly staff
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Stayed 3 nights in May 2018
Response from Simona on Jun 5, 2018
Dear guest It was a pleasure to host you! for us it's important satisfaction of our customer. Regards General manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World gem.
Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.
Response from General Manager on Nov 28, 2016
Dear customer is very happy that his vacation went well, I will report his compliments to Alessio that will certainly be very happy to hear them; for me the welcome is a very serious thing, my clients become like members of my family and that's why I try to make them feel more at home as possible. Thanks for letting me know about your experience, your comments are always very useful. Thanks again and good day

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.
Response from General Manager on Nov 28, 2016
Cher client, merci pour se joindre à nous en revue, je communique vos compliments au personnel, malheureusement, le problème des escaliers très familiers avec elle et de comprendre pourquoi nous installons un ascenseur. Merci encore et je l'espère vous revoir bientôt.

8/10 Good

sami-matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant location
unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.
Response from Germana on Jun 28, 2016
Dear customer, thanks for joining us reviewed, thanks to your comments we can improve ourselves; we are happy that you found you well, we hope to have you back our guests .Good day

8/10 Good

Jean-Noel, Avening

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel for an affordable price
The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm. The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied. The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv. The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment. Both bedroom and bathroom are clean. From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot. Breakfast is a buffet with limited choice but it’s OK. The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
Response from Germana on Jun 22, 2016
Dear customer Thank you for letting us a commentary, know your experience is a way to improve. We are happy you enjoyed our style and our welcome, we'll know for Antonio of your compliments. Thanks again

8/10 Good

Eva, England

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for money hotel.
Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all. However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city. The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
Response from Germana on Nov 28, 2016
Dear customer, thanks for joining us reviewed, location and hospitality are our strong points and we are happy that she has received. We hope to have you back our guest and we wish you good day

10/10 Excellent

Callidus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly good central location.
Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
Response from Germana on Nov 30, 2016
Sehr geehrter Kunde, vielen Dank für den Beitritt uns überprüft , ich bin sehr glücklich, dass Sie gut gefunden und wir hoffen, dass sie unser Gast zu haben, zurück. haben Sie einen schönen Tag

10/10 Excellent

Petr, CZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel in center
only one bad thing no lift
Response from Germana on Jan 24, 2015
Dear customer we are happy that it has not encountered any problems apart from the elevator, which still being resolved. The wait for some other maybe his vacation when the elevator will be activated! thanks

10/10 Excellent

Ganna K, Kyiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Response from Germana on Feb 21, 2015
Thanks for leaving a comment on the structure, we are happy that your holiday went well! Best wishes for a Merry Christmas

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
problem was carrying heavy luggage up 4 floors

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for stay in Palermo
Great location in central Palermo as we could walk any where. Easy walking distance from train station. Staff were very friendly and helpful, breakfast ok. Yes there are stairs to get to with no elevator but we were fine with that. Hotel was prefect for us and have no problems with staying there again.

6/10 Okay

Vanessa, London

Liked: Cleanliness, staff & service
Good budget hotel
Friendly staff. Good budget hotel. I didn't have the breakfast but you don't need to as there is a good market nearby and the coffee in Palermo is awesome. The location is good for access to the train/bus station but it is not in a very nice part of Palermo. I didn't feel unsafe though. Overall good budget hotel for the price. The beds are tiny though - if you are taller than 5ft5 your feet would probably hang off the edge!

6/10 Okay

N.thas

Liked: Cleanliness, property conditions & facilities, room comfort
It nice but no wi fi was working in the room. Friendly staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Located in the center of town its close to the constant buzz of activity,spacious room is close walk to attractions No lift be warned with heavy bags Very pretty fussy decor. Lovely

10/10 Excellent

K. Geraci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alessandra - Great Value!
Hotel Alessandra turned out to be very clean, comfortable, safe and very conveniently located only two or three blocks from the train station, Palermo Centrale. The staff was very helpful... my Italian-speaking ability wasn't so good but the staff could speak some English and surprisingly, one of the staff spoke fluent Spanish (he was Sicilian but had worked in Spain) which helped as I spoke better Spanish than Italian (being from Texas). The hotel was a great value, very reasonable priced and I will definitely stay there again whenever I return to Palermo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel. Great location. Nice rooms.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alessandra! Hotel Horrible!
Mean breakfast, mean reception, noisy all the night, bedbuuuuugs all the beds! This hotel really destroys Italy!!!!!!!

10/10 Excellent

Sebastian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sebastian
Very close to the city centre, looks great inside, no lift - hotel on the 2nd floor,

8/10 Good

Solomon, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean, comfortable hotel very conveniently located. The only disadvantage: it is on the second floor without elevator

8/10 Good

Giacomo, Palermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personane gentile camere e servizio e colazione ottimo io sono soddisfatto del mio soggiorno
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
silenzio e cortesia colazione discreta e disponibilità ad indicazioni
Stayed 4 nights in Oct 2019
Response from La direzione on Nov 21, 2019
Gentile ospite grazie per la sua buona recensione. L'accoglienza e la cura degli ospiti sono il nostro pane quotidiano e ci fa piacere quando vengono apprezzati. A presto rivederla.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
C'est été une accueille familiale et nous nous sommes trouvés comme à la maison. Le service réception a été formidable! ERNST et ACHIM
Stayed 3 nights in Oct 2019
Response from La Direzione on Nov 21, 2019
Merci pour votre avis. L'attention portée aux besoins des clients est notre force. Nous espérons vous revoir chez nous. À bientôt!

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très atypique mais très agréable ,très bien situé
Stayed 2 nights in Oct 2019
Response from Germana on Oct 26, 2019
Cher client, merci de nous avoir commenté, j'espère pouvoir le relire.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
posizione eccellente a quattro passi da tutto(staz centrale,ballaro?cattedrale,quattro canti,palazzo dei normanni ecc)
Stayed 3 nights in Sep 2019
Response from Germana on Oct 26, 2019
Gentile cliente grazie per averci recensito, sioamo felicic che si sia trovato bene e spero di riaverla nostra ospite. Buona giornata

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinissimo alle attrazioni turistiche. Aria condizionata efficiente. Cortesia della reception
Stayed 2 nights in Sep 2019
Response from simona on Oct 2, 2019
gent.mo cliente grazie per la sua recensione la direzione

8/10 Good

Erik Hildre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from simona on Sep 22, 2019
dear guest thanks for your review! regards general manager

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Aug 2019
Response from simona on Sep 7, 2019
Grazie per avere lasciato la sua recensione la direzione

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Le point fort est l'emplacement dans le centre. Le personnel est très accueillant et serviable. Le point négatif, le petit déjeuner pas très diversifié et pas très élaboré.
Stayed 3 nights in Aug 2019
Response from simona on Sep 2, 2019
Cher client, Merci d'avoir laissé votre avis. Étant un hôtel 2 étoiles, nous proposons un assez grand choix de plats pour le petit-déjeuner. Je ne sais pas ce qu'elle voulait, mais prendre un petit-déjeuner italien et des produits salés ne convient pas à tout le monde à Palerme pour un petit hôtel de catégorie. Bonne journée la gestion

8/10 Good

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Simona on Jul 19, 2019
Gent.mo cliente la ringraziamo per vere lasciato la sua recensione e speriamo di averla nostro ospite di nuovo. La direzione

6/10 Okay

irina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Отельчик в Палермо
Выбрали отель рядом с ж/д вокзалом, для того чтобы оставить багаж и принять душ после прогулок по городу, ночевать и не собирались...крошечный номер (на фото на сайте выглядит лучше ) на 4 этаже старинного здания,багаж слава богу помогли поднять и спустить, поскольку лифта нет. Из плюсов— работающий кондиционе, крошечный собственный душ и очень чистое постельное белье и полотенца. Цена за номер явно завышена...
Stayed 1 night in Jun 2019
Response from simona on Jul 19, 2019
Приятный клиент, мы на втором этаже, а не на четвертом. Это здание в стиле модерн, построенное в начале 1900-х годов, и на нем нет лифта, как написано на сайте. Мы рады, что он оценил нашу чистоту, которая является нашей сильной стороной и нашей позицией рядом с железнодорожным и автобусным вокзалом. цена, которую вы заплатили, очень низкая, поэтому я предлагаю вам взглянуть на другие структуры, которые имеют цены, чтобы вы поняли, что мы действительно очень конкурентоспособны хорошего дня управление

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Posta sulla via principale nel centro storico di palermo, solo questo vale un 10.
Stayed 3 nights in Jun 2019
Response from Simona on Jul 21, 2019
Gent.mo cliente la ringraziamo per averelasciato la su recensione e speriamo di averla nuovamente nostro ospite. La DIrezone

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to centre and train/ bus station. By walking you can see all the highlights of Palermo. To see other places it is very simple by bus / train.
Stayed 5 nights in May 2019
Response from simona on Sep 23, 2019
Dear guest it was a pleasure to host you! for us it's important satisfaction of customer. regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service
Cadre atypique. Tres bon emplacement. Très bons services.
Stayed 1 night in May 2019
Response from Simona on May 15, 2019
Cher client, Merci d'avoir laissé votre avis. nous l'attendons avec beaucoup comme pour un prochain voyage. La gestion

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
L'ho trovata come molti l'anno descritta, un po' scomoda per l'assenza dell'ascensore, lo stabile un po' trascurato. Per il resto, cordialità, comodità (è in pieno centro) ed un discreto rapporto qualità prezzo.
Stayed 3 nights in Mar 2019
Response from Simona on Mar 16, 2019
Gent.mo cliente la ringraziamo per la sua recensione, siamo contenti che la sua esperienza sia stata piacevole e speriamiamo di poterla ospitare un'altra volta. La direzione

6/10 Okay

Albert, Oberbayern

Liked: Staff & service
Zentral gelegenes Hotel. Die Straße unten ist zwar laut, aber die Fenstertüren sind sehr gut schalldämmend. Hotel liegt im zweitenStock. Man sollte also keine Probleme mit Treppensteigen haben. Service ist freundlich und bestens. Das Zimmer war o.k.. Frühstück ist auch o.k., wenngleich nicht besonders reichhaltig.
Stayed 4 nights in Oct 2018
Response from simona on Nov 2, 2018
freundlicher Klient dank dessen hat seine/ihre Kritik gelassen(verlassen), hofft, sie wieder bald unser Gast zu haben. die Richtung

8/10 Good

Michaels, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage mitten in der Altstadt alle Sehenswürdigkeiten zu Fuß erreichbar die 72 Stufen sind auch halb so wild Palermo ist wunderbar laut und hektisch die Lage des Hotels ist nix für Lärmempfindliche für ein2 Sterne Hotel vollkommen in Ordnung
Stayed 14 nights in Oct 2018
Response from simona on Oct 25, 2018
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung und wir freuen uns auf Ihre nächste Reise

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Отель в историческом центре города. Здание бывшего дворца, верхний этаж которого приспособлен под отель. Плюсы - просторная комната, балкон, звукоизолирующие жалюзи. Минусы - очень маленькая душевая, нет лифта, плохой ремонт, скудный завтрак, очень слабый сигнал wi-fi.
Stayed 3 nights in Oct 2018
Response from simona on Oct 31, 2018
Любезный клиент мы благодарим ее / это, чтобы оставлять критический анализ. как девиз большое количество времен наш завтрак - это вполне Итальянец, но с дополнением яиц и сыра, быть гостиницей 2 звездами я верю обоим достаточное количество избыточный. wifi существующий только в общих областях, столь же подходящих на Интернете.спасибо за наличие нас select.good день руководство

6/10 Okay

Verified traveler

Liked: Staff & service
Posizione strategica. Struttura datata e senza ascensore. Pulizia scadente. Una nota speciale al collaboratore, particolarmente attento agli ospiti e alle loro esigenze.
Stayed 4 nights in Oct 2018
Response from Simona on Oct 26, 2018
Gentile cliente, ci dispiace che non sia stato di suo gradimento il suo soggiorno, se avesse scritto il suo nome avremmo saputo rispondere meglio,. l'ascensore non è presente e questo è abbondantemente indicato ovunque su internet, per la pulizia scadente mi permetto di dissentire in quanto noi teniamo soprattutto a questa e all'accoglienza, di conseguenza non la penso come Lei. grazie lo stesso per avere lasciato la sua recensione la direzione

6/10 Okay

fernando

Boa localização, sem elevador, ótimos atendentes
O prédio é muito antigo, porém, o andar do hotel é conservado. A recepcionista foi ótima e atenciosa. O ponto negativo fica por conta da falta de elevador, quem chegar com muita bagagem vai sofrer pra chegar na recepção que fica no 2º andar, lembrando que são 4 lances de escada. Outro problema foi o cheiro de cigarro no quarto, mesmo que proibido os últimos hóspedes não respeitaram a regra. A localização é boa, próximo ao terminal central e não tão distante das principais atrações
Stayed 1 night in Jul 2018
Response from Simona on Sep 5, 2018
Dear guest thanks for your review, I'm sorry for this sigarette smell , it's forbidden to smoke in all hotel, but some customer don't respect our rules! I hope to see you again! Regards General Manager

8/10 Good

Cosimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva. Ottima posizione. Colazione un po' essenziale.
Response from Simona on May 9, 2018
gent.mo cliente grazie per avere asciato a sua recensione speriamo di averla un'altra volta nostro ospite, magari con altre novità per lei.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, room comfort
Posizione ottima (centro storico) per visitare Palermo ed i suoi monumenti. L'albergo un po' vecchio ma pulito. Personale cortese. L'ingresso dell'albergo si trova al secondo piano, senza ascensore, di un palazzo antico. L'albergo si trova all'interno della ZTL e ha a disposizione solo 2 posti auto.
Response from Simona on May 7, 2018
Gent.mo cliente la ringraziamo per avere lasciato la sua recensione per noi è importante sapere i nostri clienti cosa pensano! Sperando diaverla nuovamente qui le auguriamo buona giornata. La DIrezione

10/10 Excellent

aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucune déception
Hôtel très bien situé. On a pu visité Palerme à pieds sans utiliser aucun transport. Proche de la gare centrale, il permet également de gagner l aéroport très vite. Accueil chaleureux et attentionné. Petit déjeuner copieux et assez varié. Très bon rapport qualité prix
Stayed 5 nights in Feb 2018
Response from Domenico - Hotel Alessandra on Apr 20, 2018
Cher client, nous sommes heureux que vous ayez trouvé notre hôtel à votre goût. Merci pour votre visite et à bientôt!

6/10 Okay

Harald, Hamburg

Liked: Staff & service
Günstige zentrale Lage.
Märkte und Sehenswürdigkeiten sind gut zu Fuß zu erreichen.
Stayed 2 nights in Sep 2017
Response from Germana on Nov 17, 2017
Vielen Dank, dass Sie Ihre Bewertung abgegeben haben. Wir freuen uns auf Ihre bevorstehende Reise.

6/10 Okay

Verified traveler

エレベータと冷蔵庫があるとよい
駅から近いがわかりにくい。インタホンで玄関扉を開けてもらい、建物の3階まで行くがエレベータがない。暑いが部屋に冷蔵庫がない。スタッフは親切。
Stayed 2 nights in Sep 2017

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Любимое палермо!
Прекрасное местоположение отеля,между двумя главными улицами.Рядом рынок и супермаркет. До всех достопримечательностей можно дойти пешком.Отличное обслуживание номеров: шампунь,полотенце меняли каждый день.Персонал очень внимательно отвечал на все вопросы,помогал всей семьёй .Ощущение домашней обстановки!Кондиционер работал хорошо,номер большой.Немного расстроило отсутствие холодильника.Но за такую цену,отлично!Хотелось бы остановиться снова.Люди в отеле очень хорошие! Привет им и большое спасибо за Любовь к своему отелю!
Stayed 3 nights in Jun 2017
Response from Germana on Jul 1, 2017
Уважаемый клиент, Спасибо за обзор она сделала. Мы надеемся приветствовать Вас снова в нашем отеле. С уважением, персонал Hotel Alessandra