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Reviews of Hotel Santa Lucia Le Sabbie d'Oro

4 out of 5
Hotel Santa Lucia Le Sabbie d'Oro
Contrada S. Lucia - S.S. 113, Cefalù, PA

Reviews

6.8
Rating 10 - Excellent. 13 out of 94 reviews" "
Rating 8 - Good. 39 out of 94 reviews" "
Rating 6 - Okay. 22 out of 94 reviews" "
Rating 4 - Poor. 11 out of 94 reviews" "
Rating 2 - Terrible. 9 out of 94 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

A.J.

Traveled with group
Stay was good
Stayed 2 nights in Sep 2023

6/10 Okay

Ian

Liked: Cleanliness
Wedding Anniversary
Very disappointed with the hotel. On arrival looked very modern. Inside very old and worn and brown. Reception not very welcoming, room very old fashioned but very clean. A long way from the town and to walk along by the sea 102 steps to negotiate, walk of approximately 2 miles. Bad experience as our son wanted to send up a bottle of bubbly for our Anniversary but was told no one of our name was staying there. We brought this up with the manager and he was most apologetic and offered us a free meal as compensation. Breakfast very boring the same every day and staff were moving tables for the next meal whilst we were still eating. Overall very disappointing stay
Stayed 13 nights in Apr 2023

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room.
Stayed 1 night in Jul 2022

8/10 Good

arthur

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The shower stall needed repair.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Hotel itself a little tired but rooms were bright and clean
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great beach!
We stayed here for 1 night, as we attended a wedding, which was lovely. Our room had a fantastic view of Cefalu and the sea but the accommodtion and hallway is looking little tired and could do with updating. On the plus side, the pool is a good size and bar area is very modern, with friendly and helpful staff, even with our very limited Italian. Our favourite spot overall though, was the quiet beach in front of the hotel, with beautifully cleàr wàter (few rocks and stones) which is another plus, as it is far busier further towards the town. Overall, it is great spot.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was green! Quadruple room was actually a single room with four beds. Moved out within two hours and found a better hotel. I want a refund..
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Good Base for seeing Island
Good hotel to use as a base, breakfast could have been better, hotel was a bit tired and in need of redecoration but very clean

6/10 Okay

nycgirl

Liked: Staff & service
Disliked: Room comfort
Decent hotel nice pool, needs rennovation
Decent hotel, friendly staff very helpful. No beach, beach erroded, but nice pool. Carpets extremely dirty and old, room Furniture sparse as from the 1950s, in dire need of renovation. Good breakfast with a lot of variety.

8/10 Good

Verified traveler

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maria, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the beach. Friendly staff. Staff spoke some English.i would defenilily stay there on next visit.

2/10 Terrible

filippo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not stay there dirty and mold
The hotel that is being advertised is not complete they are using the old hotel that is a dirty smelly smoke infested . Also the amount of black mold is too much to describe . The management would not even come out to talk to us . We had no Choise but to find another hotel. Expedia needs to ck out their hotels better also I have spent over $200 in phone calls to expedia to get another hotel and it's been a nightmare especially when I have my family in another country .not happy at all with all of this.

10/10 Excellent

Colleen, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and great pool
This hotel had, by far, the largest room, best views, and best breakfasts of our entire trip through Italy and Venice. The pool is fabulous. My only complaint is that it's quite noisy for sleeping. There is an outdoor disco, there was also a wedding reception held there while we were there (with competing music), and our room on the top floor was constantly disturbed by noise from the rooftop deck.

2/10 Terrible

John, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude receptionist
Daniella the receptionist needs to get a different job. So rude

6/10 Okay

Rachel, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice, though don't go to bed before midnight!
OK hotel, though probably the worst we staid in on our trip. Didn't start too well as the receptionist had our booking but couldn't confirm that we had already paid (which we had). So, I had to walk through to the other side of the building to pick up the wifi and email him my booking confirmation - 10 mins of messing around as the wifi signal wasn't good. FYI - Wifi only available in the cafe and TV room next door - nowhere else unfortunately. Room was small but clean and had a sea view which was lovely. Also overlooked what turned out to be the dancefloor, so we were kept awake until midnight by the music (it was our first night so we were pretty tired - normally we would probably have been out!) Breakfast was OK and we could sit out by the pool. We did try to go down to the pool in the afternoon, but not having placed our towel out early we missed out on sunloungers - a shame as at least 50% of them were empty! We had lunch from the little cafe which was lovely though gets very busy. You have to try the Gelato - delicious!! Walk into town is a good 15 mins but its a lovely walk along the seafront.

6/10 Okay

DW, UK

Disliked: Property conditions & facilities, room comfort
Good location and cafe bar
This hotel is in need of refurbishment throughout the rooms and guest areas. The restaurant/dining area has been done and is terrific as is the new air conditioning in the rooms. However, decor in rooms and corridors looks tired and is in minor disrepair. The bathrooms are also in need of new facilities and tiling, despite the best efforts of staff to keep them clean. The 'Blue Bar' and pool are generally ok but also need refurbishment.

8/10 Good

Tracey, V

Liked: Staff & service
Disliked: Room comfort
A Hotel of 2 halves!
This is a hotel of two halves. Easy to park but not clear where reception was as there are three buildings. Reception was dark and gloomy (luckily staff were not, lovely guy checked us in) as was the rest of this building which our room was in (516) halls and rooms very dated but clean. Fantastic view from room over sea and cefalu to the side. Walk through the atrium I the pool and breakfast room and you were in a different hotel! Pool was immaculate and breakfast/ dinner hall was ultra modern and clean! Train line runs beside the sea shore and therefore next to the hotel ( as it does inmost of sicily we found!) but not a problem to us. cefalu about a 25 minute walk along promenade.

4/10 Poor

BabsS, Cork, Ireland

Disliked: Staff & service, property conditions & facilities
Another Sicilian Disappointment!
Souless cold large hotel with absolutely no ambiance or courtesy from staff. Breakfast was the usual unimaginative and badly presented Italian style buffet with plastic cups and long queue for coffee machines. Downstairs bar within the hotel was closed for renovations and the only other bar was adjoining the hotel which was open to the general public as well as hotel guests. Once again, queues for drinks/snacks and another queue for paying. No table service, all self service. Wi fi seemed only to be available in a dark and dinghy adjoining bar area. Check out time was 10.30 am and when I asked at reception if there was any way that I could extend this time as my flight was not until 9 pm, I was asked to pay a further €50. Excessive ! as I had already paid €73 for the room for one night single occupancy, definitely not worth the money. Swimming pool area and common parts scruffy and dirty, uncomfortable sun beds. Do yourself a favour, don't stay there, you deserve better!

2/10 Terrible

simon, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid avoid
Where can I start!! I am speech less! What a dump, I would not recommend to a animal, not happy !!

8/10 Good

Diane, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Just a bit too far from Cefalu
First room we were offered was poor, small, no balcony but we asked for another room and were moved the next day to a larger room with balcony no problem. Breakfast was ok and area pleasant. Pool area good. Our favourite part was the hotel bar/ excellent patisserie which faced the road. Very reasonable with good snacks and lots of atmosphere. The downside was the long although pleasant walk to Cefalu. Ok now and again but too much everyday. Also 102 steps down to beach/walk. Only one bus per hour and timing a bit unreliable. Free sun beds on hotel's attractive beach.

8/10 Good

Verified traveler

Liked: Staff & service
Great view of beach and city against La Rocca. Pool and breakfast were great for family. They even returned my lost tablet that I lost. Lots of tour bus hotel guests stay at this hotel in the summer.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

JWK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing holiday
We stayed in the first week of July. Temperature quite hot 33 Degrees. Aircon in room was a necessity despite being a little noisey. Staff were very friendly. We only ate breakfast in the hotel - this was fine. Rooms were cleaned daily. All entertainment ended at 12:30 which make it very family friendly. A little competition for the poolside sunbeds. This may become a problem as occupancy increases later in the season. The hotel is located some distance from the town centre, however the walk along the sea road is lovely. I would definitely return.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Non recommended
The hotel is not well maintained, noisy and crowded. Staff is not professional (didn't know the internt code for example). But they tried to help. Breakfast was poor. It seems that the hotel is part of a bigger complex of appartments so the dining room is huge and not clean. At night the music from the bar downstairs was laude and lasted until midnight. Overall it was a bad experience for us.

6/10 Okay

Francesco

Traveled with family
Liked: Cleanliness, staff & service
La struttura è vecchia, almeno l'ala dove abbiamo soggiornato noi. Il ristorante che dicono a buffet è tipo mensa aziendale di bassa qualità. Molto deludente. Un po' meglio la colazione. Personale gentile ed educato
Stayed 1 night in Oct 2023

8/10 Good

Eva

Liked: Cleanliness, room comfort
Disliked: Staff & service
Val hotell var utifrån pris, what you pay is what you get. Men bra plats, bra frukost, bra strand att gå till, den som tillgör hotellet är stenig.
Stayed 7 nights in Sep 2023

8/10 Good

FEDERICO

Liked: Cleanliness
Stayed 7 nights in Aug 2023

8/10 Good

Marco

Stayed 3 nights in Jul 2023

6/10 Okay

Steffan Andre Møhlum

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Middels
29,5 grader på rommet ved ankomst. A/C fungerte etter hvert. Bassenget krever badehette og dette bør opplyses om i forkant. Lite utvalg på frokost.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ernesto

Traveled with family
Disliked: Cleanliness, staff & service
Can not recommend if you want a 4 Star expirience
Sorry to say a very negative experience at Hotel Santa Lucia Le Sabbie d'Oro. Unfortunately, the hotel did not meet our 4 star expectations. The hotel lacks a modern ambiance, and the staff was not friendly or service-minded. Additionally, the rooms experienced issues with plumbing, which is definitely disappointing. Even after requesting a room change, the second room had a distinct tobacco smell, which is unpleasant for non-smokers. Furthermore, our first night was disrupted by noise from neighboring rooms, which is unacceptable for a peaceful stay. It is regrettable that the hotel did not offer any compensation for these inconveniences. Regarding the location, having a train passing outside your window makes it far from a quiet and serene environment. If you are seeking a 4-star experience, I would not recommend this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

FREDERIQUE

Stayed 1 night in May 2023

8/10 Good

Salvatore

Stayed 1 night in Apr 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Marilena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La struttura è grande con una bella piscina. Ma le camere meriterebbero una ristrutturata. Inoltre i prodotti della colazione erano scarsi in varierà e in qualità
Stayed 1 night in Sep 2022

10/10 Excellent

LUIGI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la struttura
Stayed 1 night in Sep 2022

6/10 Okay

patrick

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
déjeuné toujours le même. diner souper idem. pour les transat le weekend la miser avec les locaux qui débarque
Stayed 14 nights in Jul 2022

4/10 Poor

Jens

Traveled with family
Liked: Cleanliness
Noicy parties at night
We stayed four nights - two of the nights the hotel hosted big parties on the lawn below our room. One night was a bit noisy while the other (seemed like a 18 year birthday) had a DJ that was extremely noisy from 9 - midnight. If you want to be a family hotel - that is just not the way to go....
Stayed 4 nights in Jul 2022

8/10 Good

Giovanni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La struttura e posizionata bene a piedi 20 minuti da Cefalu che è spettacolare X il servizio di pulizia buono mentre X il servizio colazione cena e pranzo da rivedere orari assurdi X mangiare e non sono professionale uno si aspetterebbe anche del cibo del posto ma niente X me la cucina e sei ma sono buono X il resto 8
Stayed 3 nights in Jun 2022

8/10 Good

Salvatore

Stayed 2 nights in Apr 2022

10/10 Excellent

Vito

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2020

10/10 Excellent

Gonzalo, Mexici

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large swimming pool, access to beach, buffet breakfast, nice restaurant and cafeteria. 30min walk to downtown.
Stayed 1 night in Sep 2019

2/10 Terrible

Christelle, Etaples

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas changer les draps 10jours pas de serviette éponge douche calcaire 10 cm de poussière haut de armoire
Stayed 10 nights in Sep 2018

6/10 Okay

mariëlle, horst

Disliked: Room comfort
leuke lokatie net buiten het centrum
mooi hotel van buiten van binnen wat verouderd, gehorig hotel, ontbijt was redelijk.
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveler

8/10 Good

Verified traveler

Liked: Property conditions & facilities
due giorni a cefalu'
splendida posizione..splendido vitto.. comfort ineguagliabile. pecca...televisione Micro in camera. pecca...ho chiesto alla reception di notte una bottiglia di acqua...non reperibile! grave..

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable, proche de Cefalu et belle piscine
Établissement très bien placé, piscine superbe avec une vue sur la mer et Cefalu, un accès à pied à la mer. La voie de chemin de fer n'est pas gênante du tout, un train par heure quand nous y étions fin septembre. Le petit déjeuner est correct pour le standing de l'hôtel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort