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Reviews of Hotel City Center

2 out of 5
Hotel City Center
Via Mariano Stabile, 139, Palermo, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 7 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel , conveniently situated for shops , restaurants, cafes. Manola & Antonella on reception were friendly and exceptionally helpful. Bedroom was comfortable & very clean ; the shower was good . Bedroom looked out onto interior courtyard but it was only for sleeping in , so that wasn’t a problem for me . Hotel is on the 1st floor , accessed by ancient-style lift , and a keycard opens the main door electronically. Once I’d got used to the lift it was fine ! Not luxurious , no frills , but good value for money . The staff are lovely ! Would return .
Stayed 6 nights in Oct 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late at night as our flight from Naples was delayed. The staff are helpful but no staff 24 hrs so no one was there. Room was comfortable & clean & excellent location; walkable to everything. Only negative is that the water is not potable & there were 2 small water bottles in fridge & nothing open to buy water. We rented a car at airport but street parking is a huge challenge. A car is not necessary in the city so would recommend renting just before leaving Palermo to drive around Sicily.
Stayed 3 nights in Oct 2023

6/10 Okay

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities
Unfortunately, the property front is not what you see in the advertised photos. We were somewhat hesitate to stay. Fortunately, the inside was clean, beds comfortable, and we felt safe. The area is in a perfect place to access markets, restaurants, shopping etc. The shower was cold, the three days we stayed, so we left early.
Stayed 4 nights in Oct 2023

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Pro: Convenient to the main attractions Con: No convenient parking nearby
Stayed 3 nights in Oct 2023

6/10 Okay

iftekhar

Traveled with partner
Liked: Staff & service
Service and location was great.
Stayed 2 nights in Sep 2023

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not at all what we expected. Bathroom had an awful smell that wasn’t gotten rid of until our second night. Noisy room too. Location is ok.
Stayed 2 nights in Sep 2023

6/10 Okay

Giancarlo, London

Liked: Staff & service
The hotel is well located but needs serious updating.
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ap very old building but for sure full of history, facade was not so.inviting but because we love histoical.place we did not mind. But when we reached our room it was superb very nice. Location is so central.
Stayed 2 nights in Aug 2023

6/10 Okay

Frances

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
I had a super quiet room and found it easy to walk to and from.
Stayed 2 nights in Jun 2023

10/10 Excellent

Anna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly in the heart of the city, located within walking distance of some great sights and restaurants. The room was spotless, the staff was super helpful and friendly, and we loved just leaving the front door in the morning and being right next to a great coffee shop with amazing croissants. I will definitely return here!
Stayed 7 nights in Apr 2023

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very good close to pretty much everything. Manola and the other staff were extremely helpful and did their best to make us feel welcome.
Stayed 1 night in Mar 2023

8/10 Good

Tien

Stayed 1 night in Jul 2022
Response from Vincenzo on Jul 30, 2022
Thank you so much

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. But shower was not great, no hot water on last day. But otherwise good sraying there.
Stayed 1 night in Jul 2022

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly priced gem 2 minutes from Teatro Massimo
Everything about my stay here was perfect. The room was spaceous, clean, modern, with a very comfy bed. Hospitality 10/10, you will be offered free coffee, water and Sicilian pastries any time you pass by the reception. Free water in your fridge too. You will be well taken care of here by the hosts. Teatro Massimo is 2 minutes away, the hotel is surrounded by shops and restaurants, so anything you need it will be right there. If I ever visit Palermo again I will only stay here.
Stayed 2 nights in May 2022
Response from Vincenzo on May 20, 2022
Thank You so much for your lovely review

6/10 Okay

Yamauchi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Giuseppina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé
Stayed 1 night in Oct 2023

10/10 Excellent

WATANABE

Traveled with group
Liked: Cleanliness, staff & service, amenities
良かった点: スタッフの対応→お願い事に快く対処していただいた。 部屋数が少ないこじんまりしたホテルなので、スタッフが女性だったのもこちらとしては居心地が良かった。 バス停が近くどこにいくのにもとても便利。 困った点: トイレの流した後ストップしないと止まらないこと→気づきが遅れて溢れてしまい足元タオルを置いて対処した。 シャワー囲いが車椅子対応の為か、囲いが2方向に開くため外に漏れやすい。
Stayed 2 nights in Oct 2023

6/10 Okay

elsa

Liked: Cleanliness, staff & service, room comfort
Greit for en natt.
Stayed 1 night in Oct 2023

4/10 Poor

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Billel

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait !! Merci pour l'accueil
Stayed 1 night in Aug 2023

8/10 Good

Maeva

Liked: Property conditions & facilities, room comfort
Sympa
Hôtel correct mais pas du grand luxe. Bien situé, difficile pour le stationnement (mais comme dans tout Palerme…) Personnel accueillant, prévoyez de la monnaie pour la taxe de séjour !
Stayed 1 night in Jul 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Stayed 2 nights in Aug 2022
Response from Vincenzo on Sep 29, 2022
THank You again to have chosen our hotel for your stay in Palermo..