Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Jane from England

Good hotel

Posted Jun 6, 2012
Pros: Large bathroom and shower
Cons: The area arround the hotel
Location: Reasonably central
The room was pleasant while the bathroom was superb. Very helpful staff and a good variety of food for breakfast.
4 out of 5
Recommended
for Couples
by A verified traveler from London, UK

Great hotel with excellent price and central location in Palermo

Posted Aug 28, 2011
We have been 7 nights at Hotel Vecchio Borgo on August 2011 and we had a excellent experience. The hotel is near of everything that you must see in Palermo and the breakfast is good enough with a selection of continental and English breakfast. The staff is very helpful except for one of he members of the reception that looks always upset. The room was well maintained and quiet. The surrounding neighborhood is not really pleasant but it is safe and central located in Palermo. I will recommend this hotel for anyone looking a good hotel in central location with excellent value for money in Palermo
5 out of 5
Recommended
for Couples
by A verified traveler from Berkeley, CA

Best of a dozen hotels we stayed in over a month in Sicily

Posted May 6, 2011
1. Neighborhood. This is really in the old part of town, with an open market just down the street, and narrow streets with laundry hanging over the balcony on your path up to the tourist area. Within a few blocks are wine bars with an after-work clientel, and fancy restaurants. We were delighted, but it might not please those expecting a sanitary, sterile and silent convention center. I think the test is---if you like Lower Manhattan, this neighborhood is for you. 2. Hotel. This is a very, very good rehab job on a small, oddly shaped hotel. While you can probably get the same decent rooms, North American sized breakfast, etc. what really stands out is the quality of the front desk. My wife and I stayed 5 split between the beginning and end of April. One reason we came back was the excellent quality of the front desk staff. They were helpful beyond expectations, as well as knowledgable. For example,, I had a problem signing on to my E-mail, and when it became clear that it was not a Hotel wi-fi problem, but a difficulty with my E-mail provider, desk staff helped with that as well. The solution required receiving a text message (with a new password) from the U.S., as well as translating messages from the provider from Italian to English. Staff pulled it off (while attending promptly to phone calls and other guests) without missing a step. 3. Grand place if you like walking. If driving, well . . .
4 out of 5
Recommended
by A verified traveler

Posted May 1, 2011 on Hotels.com
The staff was very helpful for tourist information. The neighborhood was not ready for tourists. The restaurant owners would raise the prices for tourists. The walk to the mass transit was 3-4 blocks. The bus strike occurred on the afternoon of the day we were leaving. It appears that they stop on the major tourist routes first, i.e. Piazza Independencia and Politamana. The other routes go longer, but check with locals. We had some American students tell us that they had gone on strike. One never knows until it is occurring. The next day may be fine.
2 out of 5
by A verified traveler from Long Island, ny

Icky

Posted May 1, 2011
The staff, although friendly, was not extremely helpful. If you need help with anything in the room, they have to wait for someone else to come on duty before they can help. They do not speak english very well. The rooms are extremely small and the showers are so small, plan on leaving a body part oustide the shower stall before going in.
5 out of 5
Recommended
by A verified traveler

Posted Apr 25, 2011 on Hotels.com
Helpfull and respectifull personel.
5 out of 5
Recommended
for Couples
by A verified traveler from Portland, OR

had a great time

Posted Apr 10, 2011
people were very helpful, great interesting ethnic neighborhood, close to good shopping and restaurants, very much enjkoyed Palermo - people were very nice everywhere re; directions, suggestions, etc.
4 out of 5
Recommended
by A verified traveler from Frankfurt, Germany

Hotel Veccio Borgo in Palermo - Good Value

Posted Feb 27, 2011 on Hotels.com
The hotel has nice big rooms with a large bathroom. The large bath has too small a shower however. The rooms have individual heat/air control and shutters on the window that block the light in the morning. The big disadvantage is the location next to a plaza that the young people of the neighborhood use to party at night. Lots of noise and cars blowing horns and playing loud music. It is also kind of far from the Cathederal and other old city sites. It is close to Theatre Politeama and all the transportation that picks up there such as the airport bus however. I had some internet problems but other guests did not so maybe it was my laptop acting up. Overall I found it a good value for the rate I paid and the location was fine for me since I love to hike anyway. Others may find it noisy and inconvenient. .
5 out of 5
Recommended
by A verified traveler

Posted Jan 17, 2011 on Hotels.com
Apart from the Coffee served for breakfast, Its a nice hotel. The staff are very helpful and my stay was pleasant. The rooms are cosy, clean and tidy.
5 out of 5
Recommended
for Other
by A verified traveler from Ivins, Utah

I'd stay again.

Posted Oct 29, 2010
Good hotel choice in Palermo. Convenient to sights and services, walking or bus. Excellent staff, with good English. Great breakfast. International clientele.