Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from España

Hotel muy bien ubicado y comunicado

Posted Jun 26, 2015
Pros: Estilo clásico y agradable
Location: Zona tranquila. Muchas tiendas de marca cerca. Buena conexión con la playa de Mondelo.
Edificio antiguo muy bonito. Zona de tiendas muy tranquila. Bien comunicado con el aeropuerto y el centro.
3 out of 5
Recommended
for Everyone
by A verified traveler from roma

Ottima posizione ideale per soggiorni di lavoro

Posted Jun 7, 2015
Al centro di ogni punto d'interesse della città, personale ben diretto e abbastanza cordiale (insolito a Palermo), struttura datata ma in costante manutenzione, andrebbe prestata maggiore manutenzione alle camere....., pulizia accettabile, pecca che vale la pena di citare, Wi-Fi a pagamento 9 euro giorno!
5 out of 5
Recommended
for Everyone
by A verified traveler from Padova

albergo centrale in zona elegante

Posted Jun 2, 2015
Pros: edificio molto bello
Cons: non saprei
Location: posizione centrale, ristoranti, locali e molti negozi eleganti nelle vicinanze
l'albergo è situato in una zona centrale ed elegante da cui si possono raggiungere facilmente diversi luoghi di interesse
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Very nice hotel with helpful staff. Nice bar and drinks
4 out of 5
Recommended
for Couples
by A verified traveler from Rome

Posted Apr 28, 2015
Pros: Personale disponibile. Possibilità di ritardare il check-out in attesa dell'imbarco in fine pomeriggio. Buon ristorante. Bollitore in camera.
Cons: garage un po' caro.
Location: Centrale
Notte riposante in un ambiente piacevole dopo un lungo viaggio in Sicilia.
5 out of 5
Recommended
for Everyone
by A verified traveler from MILANO

Albergo tranquillo, ristorazione ottima!

Posted Apr 28, 2015
Pros: Pulito e tranquillo.
Cons: Abbiamo chiesto noleggio delle bici ma che non c'era.ù
Location: Posizione tranquillo, vicino al Parco Inglese e poco distante dal centro.
Abbiamo trascorso 3 gg a Palermo; un sole splendente e faceva molto caldo. Abbiamo visitato ogni angolo.. forse il piu bello era Monreale... Pochi acquisti, solo la marmellata di limone siciliano.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Will come again

Posted Apr 26, 2015
Pros: Location
Cons: Not all members of staff are up to the standard of 4* hotel
Location: Everything in Palermo is within walking distance.
We spent a week at the end of April and enjoyed very much everything in Palermo including the Excelsior Palace Hotel. Hotel is an excellent example of the architecture at the end of 19th century with beautiful halls, huge breakfast room(s) with beautiful Venetian glass chandeliers. It gives the impression of a real palace. Food at the restaurant and also buffet breakfast were superb. Hotel is located on one of the most beautiful avenues, could get a bit noisy on Friday and Saturday
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great location, clean hotel and would recommend it

Posted Apr 22, 2015
Pros: Location and cleanliness
Location: Major city sights can be reached by a good walk or bus city bus system
The hotel was very easy to reach by the airport bus (just two min walk from the stop). Excellent breakfast and clean room and bath room. Sights are within walking distance, a great disturbance CinCin restorante is just 3 min walk from the hotel. I would highly recommend ethis hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Central location.. Sense of grandeur

Posted Apr 8, 2015
Lovely old hotel .. Room was alas on corner and noisy traffic but got used to it. Breakfasts amazing amd late check out welcome. Easy to walk everywhere. Try new organic cafe opposite Bioesseri ..amazing cappuccinos and cakes..
4 out of 5
Recommended
for Couples
by Paul from New Hampshire

Stay in Palermo

Posted Mar 21, 2015 on Hotels
Overall we enjoyed our stay at the Excelsior. Location and comfort were great. Staff was helpful, but I was a little disappointed that the Hotel would not help me print my boarding pass for my flight and that they charged 9 euros prepay for WiFi.