Exterior

Reviews of Holiday Inn Express & Suites Palm Bay, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good stuff. Better than the Hyatt this week. Every amenity I could ask for with a smile from staff. I will come again; need I say more?
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming!!! Great room. Will definitely stay again!!!
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 21, 2024
Dear Dawn, Your kind words mean the world to us! We're delighted that you had such a positive experience during your stay and that you found our hotel to be very clean and welcoming. We look forward to the opportunity to host you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was right off the I-95. The parking was well lit and the hotel in very good condition. I have been travelling across the US from Canada doing some site seeing along the way and have stayed in a Quailty Inn, Red Roof Inn and Best Western and this hotel by far had the best breakfast. The two women attending had a well prepared and stocked breakfast. I’d recommend for this alone.
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 17, 2024
Dear John,Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and that our convenient location and well-lit parking met your needs. It's wonderful to know that our breakfast exceeded your expectations and stood out as the best you've had during your travels. We'll be sure to pass along your compliments to our breakfast attendants. We appreciate your recommendation and hope to have the pleasure of hosting you again in the future!

8/10 Good

Lyudmila

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very covenient
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 14, 2024
Dear Lyudmila,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a pleasant stay overall. Your comments are valuable to us. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Angie

Traveled with family
Clean room. Comfortable beds. Nice pool with spa. Great breakfast provided. Nice staff. What more could you ask?
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on Apr 13, 2024
Dear Angie, Thank you for sharing your experience! We're thrilled to hear that you found our rooms clean and comfortable, and that you enjoyed our pool and spa facilities, as well as our delicious breakfast spread and felt welcomed by our staff. We look forward to welcoming you back soon!

10/10 Excellent

Rosalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfy and the room was spacious and clean. However there was a pet smell that was quite noticeable. After a 12 hour car ride i was too exhausted to care too much.
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 9, 2024
Dear Rosalina,It's wonderful to hear that you had a restful stay with us and appreciated the comfort and cleanliness of our accommodations. We apologize for the pet smell you noticed during your visit. Your feedback helps us improve, and we'll work diligently to address this issue to ensure a more enjoyable stay for future guests.

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location. Only complaint is the bed was too high for short person. No bacon.
Stayed 2 nights in Apr 2024
Response from The Front Desk Team on Apr 7, 2024
Dear Donna,We're pleased to hear you enjoyed our hotel's tranquil surroundings. We apologize for any inconvenience caused by the height of the bed; we understand the importance of comfort for all our guests. We're sorry that bacon was not available during your stay; we'll review our breakfast options to ensure a more diverse selection. Thank you for your review, and we look forward to welcoming you back for a more satisfying experience.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.And the hotel was very clean and updated.
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 7, 2024
Dear Greg,It's fantastic to hear that you had a pleasant experience with us! We take pride in our friendly and helpful staff, as well as the cleanliness and modern amenities of our hotel. Your feedback is invaluable to us, and we can't wait to have the opportunity to welcome you back for another enjoyable stay.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff was terrific as was our accomedation. We enjoyed the breakfast, and all the kitchen workers were so friendly and helpful .
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 7, 2024
Dear Sonia,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staff exceeded your expectations. It's fantastic to hear that you found our accommodation to your liking and that you enjoyed our delicious breakfast offerings. We'll be sure to pass along your kind words to our kitchen team. We look forward to welcoming you back soon!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel! Breakfast was amazing.
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 6, 2024
Dear Mary,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our breakfast exceeded your expectations. It was a pleasure hosting you, and we hope to welcome you back soon for another amazing experience!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walls seemed a bit thin. We were in an adjoining room but didn’t want one not sure if they are all adjoining or not. TV was big. Bed/pillows were first class. Free breakfast was ok. Eggs seemed like they were powdered eggs. Bacon and has browns and all the expected breads. Coffee was very weak. They had pancakes.
Stayed 1 night in Apr 2024
Response from The Front Desk Team on Apr 6, 2024
Dear Steve,Thank you for sharing your feedback with us. We're pleased to hear that you found our beds and pillows first-class, and enjoyed the large TV in your room. We apologize for any inconvenience caused by noise from adjoining rooms and appreciate your input regarding our breakfast offerings. Your comments are valuable to us as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Anne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly checkin person and nice clean room. If only hotels would check the drainage in bathtubs. It was very clogged up. Everything else was nice.
Stayed 1 night in Apr 2024
Response from Front Desk Team on Apr 5, 2024
Dear Anne, We greatly appreciate your positive comments regarding our friendly check-in service and the cleanliness of our rooms. It's disappointing to hear about the bathtub drainage issue you encountered, and we sincerely apologize for any inconvenience caused. Your feedback is invaluable to us, and we'll be sure to address this promptly to maintain the high standards we strive for. We hope to have the opportunity to exceed your expectations on your next visit.

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and safe location. However surprising they still dont have smart tv available.
Stayed 4 nights in Mar 2024
Response from Front Desk Team on Apr 2, 2024
Dear Danny,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay and found our location to be safe. We appreciate your suggestion regarding smart TVs and will certainly take it into consideration for future enhancements to our amenities.

10/10 Excellent

LAURIE, Roanoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property several times. I am always met with friendly, professional staff. My room is always clean and comfortable.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Apr 2, 2024
Dear Laurie, Thank you for being a loyal guest and for taking the time to share your wonderful experience with us! We're delighted to hear that our friendly and professional staff consistently provide you with excellent service. It's great to know that you always find your room clean and comfortable. We appreciate your kind words and look forward to welcoming you back again soon!

4/10 Poor

Carla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Holiday Inn Express we typically use was booked, so we chose this property which was also convenient to our son’s school. From photos it appeared to be an equally nice property and it was clean with a nicely appointed room. Sadly, upon check in we waited over 10 minutes for someone to appear at the desk and were third in line. The man in front of us used his cell to call the desk, which brought someone to the desk. The other patron had been alternately phoning the desk and waiting at the desk, knocking on the office door. When the clerk arrived, she told the one gentleman she’d been with his wife and would switch his room after she investigated the options. It was difficult to believe she had been with her the entire half hour he’d been attempting to find her. When she got to us, she refused to link our IHG number to our stay as we’d used Expedia but this has never been an issue at any property we book through Expedia and in fact, the prior weekend the other property mentioned above not only linked the reservation to our IHG number, they wrote it down so we’d be able to link it in the future. Despite telling her that, she said it varies from hotel to hotel and this particular hotel can’t do that. She then said however that we were not going to be charged for parking. Given that “free parking” is clearly listed as an amenity, this didn’t strike us as a bonus. The neighborhood is loud, with audible screaming. Breakfast options were limited, which is atypical.
Stayed 1 night in Mar 2024
Response from The Front Desk Team on Apr 7, 2024
Dear Carla,We appreciate you taking the time to provide feedback on your recent stay. It's disappointing to hear about the challenges you faced during check-in and with linking your IHG number. Please accept our sincere apologies for any inconvenience caused. We will address these issues internally to improve our service standards. Additionally, we apologize for the noise disturbance in the neighborhood and any limitations in breakfast options. Your comments will be shared with our team for further review. We hope to have the chance to better serve you in the future.Sincerely,The Front Desk Team

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Rooms are clean and updated. Second time here. Will stay again.
Response from Front Desk Team on Apr 2, 2024
Dear Timothy, Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that our friendly and helpful staff made your stay enjoyable, and that you found our rooms clean and updated. We look forward to welcoming you back for your next visit!

10/10 Excellent

Shanae L

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Mar 2024
Response from Front Desk Team on Apr 1, 2024
Dear Shanae,Thank you for your kind words about our wonderful staff! We pride ourselves on providing exceptional service, and it's always rewarding to hear when our guests feel well taken care of. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from The Front Desk Team on Apr 20, 2024
Dear Michael, Thank you for awarding us with a perfect 5 out of 5 score! We're thrilled to know that your stay with us exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another exceptional experience.

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a clean safe beautiful hotel.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 25, 2024
Dear Maureen, Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you again soon! Sincerely, Front Desk Team.

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff and General Manager. Very rude, bathroom tub wouldn’t drain, charged me additional fees for no reason and when I went to speak to General manager he yelled at me and got in my face. If I could give this hotel 0 stars I would.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 30, 2024
Dear Natasha,We sincerely apologize for the negative encounter you had with our team and General Manager. Your feedback is deeply concerning, and we did conduct a thorough investigation to address the issues raised and uphold our commitment to providing exceptional service to all our guests. However during the investigation, we did find the additional fees you mentioned where due to the many noise complaints we received for your room from your Pets which you mentioned were "Service Animals" and they were left unattended in the room. Unfortunately, you yelled at the Manager and Front Desk staff when you saw the Pet fees charged to your room and threatened of Dire consequences. Again, we apologize for this inconvenience and Fees but we have to maintain hotel policy and clean environment for other hotels guests too so they can enjoy their stay too.Sincerely, The Front Desk Team

10/10 Excellent

Maria de las

Stayed 1 night in Mar 2024
Response from The Front Desk Team on Apr 14, 2024
Dear Maria,Thank you so much for your glowing review! We're thrilled to hear that you had a great stay with us. It's wonderful to know that our amenities and services met your expectations. We can't wait to welcome you back for another memorable experience!

10/10 Excellent

Timothy, Key Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel right off the I-95 in a nice quiet area surrounded by trees.
Stayed 4 nights in Mar 2024
Response from Front Desk Team on Mar 15, 2024
Dear Timothy, Thank you for the perfect 5 out of 5 score. We appreciate you taking the time to fill out the survey and we hope to see you again soon.

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, bright and easy access to the highway. The room was clean, well-equipt with hygiene amenities. The breakfast was good. The hotel was very quiet and had no loud neighbors for being a weekend and during spring break. Would stay here again.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 12, 2024
Dear Brenda, Thank you so much for the great 4 out of 5 score. We appreciate you taking the time to fill out the survey and we hope to see you again soon.

10/10 Excellent

Geoffrey, Carleton Place

Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 30, 2024
Dear Geoffrey, Thank you for the perfect 5 out of 5 score. We appreciate you filling out the survey and we hope to see you again soon.

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 4, 2024
Dear Mark, Thank you for the perfect 5 out of 5 score. We appreciate you filling out the survey and we hope to see you again soon.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on Mar 4, 2024
Dear William, Thank you so much for the perfect 5 out of 5 score. We appreciate you taking the time to fill out the survey and we hope to see you again soon.

10/10 Excellent

Kathy, Hayes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Feb 2024
Response from Front Desk Team on Feb 21, 2024
Dear Kathy, Thank you so much for the perfect 5 out of 5 score. We appreciate you taking the time to fill out the survey and we hope to see you again soon.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Front Desk Team on Feb 14, 2024
Dear Joseph,Thank you so much for the 4 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch breakfast. Rooms are spacious. Excellent work desk.
Stayed 2 nights in Feb 2024
Response from The Front Desk Team on Feb 12, 2024
Dear Paul,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Front Desk Team on Feb 12, 2024
Dear Dave,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

8/10 Good

Valerie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The only negative thing I can say is about the ac. It did not have a fan only option. So every time it came on or went off, it woke us up. Very noisy.
Stayed 1 night in Feb 2024
Response from The Front Desk Team on Feb 6, 2024
Dear Valerie,Thank you so much for your feedback, we are so pleased you enjoyed staying with us aside from the fan being a little noisy when kicking on and off. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

6/10 Okay

Bruce

Stayed 1 night in Jan 2024
Response from The Front Desk Team on Mar 26, 2024
Dear Bruce,Thank you for providing feedback on your recent visit. We're disappointed to hear that your stay did not fully meet your expectations. We apologize for any inconveniences you encountered. We value your patronage and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and comfortable . With all the facilities you need. The area is not somewhere you would walk around as it’s on a busy road
Stayed 1 night in Jan 2024
Response from Hector on Jan 30, 2024
Thank you Julie, for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included. Hotel is clean and nice staff.
Stayed 2 nights in Jan 2024
Response from The Front Desk Team on Jan 27, 2024
Dear Maria,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait at 1 am for a few minutes to check in. Otherwise service and accommodations were great
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 26, 2024
Dear Christi,Thank you so much for your feedback, we are pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Anne, Maspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway exit. Gas close by. Hotel room amazingly clean
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 21, 2024
Dear Anne,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Joanne C

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 21, 2024
Dear Joanne C,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

Philip, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM WAS CLEAN, BED COMFORTABLE BREAKFAST OK
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Jan 19, 2024
Dear Philip ,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit! Sincerely ,The Front Desk Team.

10/10 Excellent

PA CNVL TAMPA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and budget friendly
Great location very clean and convenient. Highly recommended to all.
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 19, 2024
Dear PA CNVL TAMPA,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

glorine, SAUKVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Staff is wonderful! Check in smooth! Breakfast was great!
Response from The Front Desk Team on Jan 19, 2024
Dear Glorine,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 18, 2024
Dear Susan,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

Yanine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was exactly what we needed. Confortable, quite and no expensive.
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 15, 2024
Dear Yanine,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

4/10 Poor

Philip

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We were given a room that smelled like a rental car that had been smoked in for years.. worse, they tried to cover by ozium spray that made it intolerable. The room needs to be stripped, refurnished and repainted.
Stayed 1 night in Jan 2024
Response from The Front Desk Team on Jan 14, 2024
Dear Philip, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express PALM BAY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. Our staff member responded to your complaint and offered to move you to a different room and had offered to let you check the two rooms we still had available to pick which one you wanted to make sure there were no linger smells from prior guests. You declined the room move altogether as you didn’t want to deal with the hassle of moving your things to a new room. Our staff sprayed room deodorizer in the room per your request to try and address your concerns to the best of their ability at the time of the complaint. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely,The Front Desk Team

10/10 Excellent

Robert, Savaneta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Front Desk Team on Jan 8, 2024
Dear Robert,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

Line

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing to see Friendly People
Driving all the way from canada we where tired and the staff was very welcoming the room was very clean and spacious I especially enjoyed the coffee bar fresh all day and then the pool with jacuzzi my day was even better the next morning we had a very good breakfast bar with alot of choices My family and I recommend this hotel
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Jan 7, 2024
Dear Line,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Jan 7, 2024
Dear Paula,Thank you so much for the perfect 10 out of 10 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk employee was very nice. So we’re the housekeeping ladies
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Dec 30, 2023
Dear Jean,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

10/10 Excellent

Dikran, Naccache

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nee fluffy and clean!
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Dec 28, 2023
Dear Dikran,Thank you so much for your kind feedback, we are so pleased you enjoyed staying with us. We also appreciate you taking the time to fill out the survey and we hope to see you folks again soon!Sincerely,The Front Desk Team

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Dec 28, 2023
Dear ,Thank you so much for the 4 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Front Desk Team on Dec 24, 2023
Dear Steve,Thank you so much for the perfect 5 out of 5 score! We're happy you enjoyed your stay and look forward to your next visit!Sincerely,Front Desk Team