Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom ellenton florida

Dive trip

Posted Nov 22, 2014
The night we arrived - the night staff was not very friendly - upon entering the room there was a big bug on the wall. Saturday all day - construction outside the room. No safe in the room. Our room was at the end of a very long hallway far away from the elevator.
Comment from Hotel Management
Nov 24, 2014 by Patrick, Hotel Management
Thank you for taking the time to provide us with your feedback. We strive to provide the best possible service as well as a clean and safe hotel. If we failed to do that I truly apologize. I sincerely appreciate your feedback on your recent stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Convenient and Dependable Courtyard Marriott

Posted Nov 18, 2014
Pros: Clean and convenient.
Cons: Update the lobby area.
Location: Convenient to I-95 and near Congress Ave shops and restaurants.
I've been coming here for several years. Good news is it's right off I-95 and is dependably clean and comfortable. Bad news is it hasn't been updated in a while. There's a Starbucks on site, but no other breakfast options are nearby.
Comment from Hotel Management
Nov 24, 2014 by Patrick, Hotel Management
Thank you for choosing our Hotel as your accommodations while in Boynton Beach. Thank you as well for your feedback on our property. We truly appreciate you taking the time to let us know what you like and what you don't so that we can make any necessary changes to enhance your overall stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
Pros: It was convenient to my new home. Plenty of restaurants.....shopping...Macy's, Dillard's,
Arrived late in the evening. Check desk staffed, security personnel present. Safe, well lit parking lot. Conveniently located near shopping, restaurants and interstate. Easy trip from airport.
3 out of 5
by A verified travelerfrom Chicago

O.K. Hotel

Posted Nov 14, 2014
Pros: The staff
Cons: Hotel maintenance.
Location: Tons of shops and restaurants near by. The Boynton Beach Mall is within walking distance.
We've stayed at this hotel 4 times in the last few months. It's convenient and offers some nice amenities. They sell starbucks coffee, and there is a modest menu and snacks and beverages or alcohol for purchase. There is also complimentary coffee in the lobby. The staff is very nice. In September when we stayed here there was a rain storm and we woke up to rain coming in our room. This time there was a huge cockroach that I stomped but it was not vacuumed up the next day. There was also construction going on next door so the backhoe beeping woke us up at 7:15.
Comment from Hotel Management
Nov 19, 2014 by Patrick, Hotel Management
Dear Kathy, Thank you for taking the time to provide your feedback on your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the housekeeping issue and the noise from the construction next door. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Boynton Beach.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, Ma. 02151-0011

Complaint!

Posted Oct 30, 2014
Pros: Convenience, great local shopping and restaurants. Great poolside area. Gym. Have stayed here more than once!
Cons: Respect for all customers that have a concern about their neighbors!
Location: Near shopping, restaurants, beaches, airport within 15 minutes, highways.
1. Had to notify the front desk about 4 to 5 times that a couple had loud arguments daily from about 2:00 am to about 6:00 am. Not much was done. Why, I don't know. On the last day the front desk offered us breakfast! Didn't make-up for lost sleep. Our room was #124. The loud couple was in #122. They had a lame excuse for the loud noise...an exciting phone call received...4 to 5 days in a row? 2. The poolside hot tub/spa was out of order for our last 3 days of our trip.
Comment from Hotel Management
Nov 1, 2014 by Patrick, Hotel Management
Andrew, Thank you for choosing our Hotel as your accommodations while in Boynton Beach. I also would like to apologize about the situation with the noisy neighbors. I can certainly imagine your frustration with the noise as you are attempting to sleep. It is our goal to provide the best service possible to every guest all the time. I will make sure that we are handling these types of situations correctly so in the future another guest doesn't experience a sleepless night. Thank you again for staying with us and thank you for your feedback as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cleaniness

Posted Oct 1, 2014
Normally whenever am going to a hotel I always take my lysol and sheets, but staying at this hotel I didn't need to use any.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Posted Aug 25, 2014
Pros: friendly, clean, great pool!
We were able to change our room with ease, construction on property next door was quite noisy and Kimberly was very helpful in switching our room. nice stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Nice hotel

Posted Aug 22, 2014
Love how we are treated its a quiet hotel clean room is big
4 out of 5
Recommended
for Business Travelers
by Krisfrom St Pete

Boyton Beach

Posted Aug 20, 2014 on Hotels.com
hotel was nice, great staff but hotel old and slightly run down
4 out of 5
Recommended
by ERVfrom Bronx, NY

Nice Place To Stay

Posted Aug 20, 2014 on Hotels.com
The hotel was convenient and the fact that there were restaurants and shopping near by made the experience quite nice. The perk to this hotel is their attention to detatil and their evening complimentary snacks that made your stay that much more pleasant.,