Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value near airport

Posted Jan 16, 2015
Friendly desk staff. Very clean. Easy to access west palm beach and airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga, ON

Great place for a stop over on the way to Maimi

Posted Jan 4, 2015
Location: We flew in to Orlando and were driving to Miami to catch a cruise - so this was just a one night stop over.
Arrived late so had dinner in the hotel restaurant, nothing fancy but friendly staff, good food and excellent service. Rooms were very comfortable - my wife raved about how well she slept and how much she loved the bed.
Comment from Hotel Management
Jan 7, 2015 by Amrit Hoffer, Hotel Management
Just wanted to thank you for your recent stay here at the Hilton Garden Inn West Palm Beach! So glad you were able to experience our warm Hilton Garden Inn hospitality during your quick visit with us. We look forward to seeing you soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Airport hotel.

Posted Jan 1, 2015
Pros: Staff; cleanliness
Cons: Add a simple breakfast for no cost
Location: shuttle to downtown was prompt, takes you to an outdoor mall with things to do
The only thing missing is a complimentary continental breakfast. Otherwise had all the expected amenities. Pleasant staff, clean, comfortable.
Comment from Hotel Management
Jan 10, 2015 by Amrit Hoffer, Hotel Management
I am glad to see that you enjoyed your stay at our Hilton Garden Inn West Palm Beach. Hope to see you return in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom harrison ny

Great

Posted Dec 28, 2014
We really liked this hotel . Very clean , the in front desk was kind the entire stay. Only I didn't like is the restaurant for breakfest . Was expensive and no good food .
Comment from Hotel Management
Jan 5, 2015 by Amrit Hoffer, Hotel Management
Thank you for your recent stay with and kind words regarding our staff. I’m so sorry that you weren’t satisfied with the price for breakfast. You can also book our bed n breakfast rate where breakfast is included with the room rate. At our hotel, that’s only $8.00 and kids eat free when you book that rate. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to West Palm Beach

Posted Dec 26, 2014
Pros: close to West Palm Beach and I-95
Good Hotel, good price to stay close to West Palm Beach. Hotel is couple of miles to the beach.
Comment from Hotel Management
Jan 6, 2015 by Amrit Hoffer, Hotel Management
I appreciate you taking the time to write a review about our hotel but regretted not seeing comments which would help us better our hotel and your experience during your next visit with us. We look forward to your next visit with us. Thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tallahassee

Posted Dec 21, 2014
Very friendly staff, Rosie at the front desk was wonderful! I arrived at 10:30 p.m. and she checked me in quickly and efficiently - terrific!
Comment from Hotel Management
Dec 24, 2014 by Amrit Hoffer, Hotel Management
Thank you for your review. I am pleased to hear you enjoyed your stay and will let Rosie know that she contributed to your experience. We hope to see you again soon.
Comment from Hotel Management
Dec 24, 2014 by Amrit Hoffer, Hotel Management
Thank you for your review. I am pleased to hear you enjoyed your stay and will let Rosie know that she contributed to your experience. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
have a very nice stay,,very polite staff,, enjoyed myself ,,, travelled alone and felt very safe,,thank you
Comment from Hotel Management
Nov 25, 2014 by Amrit Hoffer, Hotel Management
Thank you for choosing to stay with us at the Hilton Garden Inn West Palm Beach. I am glad to hear that you enjoyed your stay and that our team members took care of you! I will be sure to share your comments with the entire team. I hope you will return should your travels bring you back this way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 18, 2014
Hotel staff was very professional. They were very prompt with attending to my needs.
Comment from Hotel Management
Nov 25, 2014 by Amrit Hoffer, Hotel Management
Thanks for taking the time to do a great review and hope to see you again soon at the Hilton Garden Inn West Palm Beach.
2 out of 5
by A verified traveler

Posted Nov 11, 2014
Very basic accommodation. Hotel staff were pleasant - room smelled of some sweet scent - like cherry.
Comment from Hotel Management
Nov 21, 2014 by Amrit Hoffer, Hotel Management
Thank you for your feedback and we appreciate your business. I’m sorry about your room having a smell you did not care for; if you let us know ahead of time of your preference then we will make sure there is no air freshener used in your room. Thank you.
Comment from Hotel Management
Nov 21, 2014 by Amrit Hoffer, Hotel Management
Thank you for your feedback and we appreciate your business. I’m sorry about your room having a smell you did not care for; if you let us know ahead of time of your preference then we will make sure there is no air freshener used in your room. Thank you.
4 out of 5
Recommended
by A verified traveler

Posted Oct 27, 2014 on Hotels.com
Comment from Hotel Management
Dec 13, 2014 by Amrit, Hotel Management
I appreciate you taking the time to write a review about our hotel but regretted not seeing comments which would help us better our hotel and your experience during your next visit with us. We look forward to your next visit with us. Thank you.