Ratings based on 373 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to beach and restaurants.

Posted Jan 29, 2015
Pros: It was close to everything.
Cons: Offer different items each day for breakfast.
Location: Within walking distance to del ray beach.
Excellent. Hotel staff was very courteous and pleasant during our stay. Only suggestion would be to offer different items each day for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Cons: Need to have water bottles in the rooms.
Great hotel. Great location. Very nice staff. Only recc would be to have water bottles in the rooms, other than that great hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel fine...Parking fee ridiculous.

Posted Jan 25, 2015
Nothing negative to say about the hotel, but I think its a joke that $17.50 A DAY is charged for parking. Won't go there again for that reason only.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room coordination and Cleanliness

Posted Jan 22, 2015
Pros: Friendly, good location, food good
Cons: See above
Location: Downtown Delray - Everything to do!
1st Room they sent me to was still occupied but was in the system as clean and ready for new occupancy. The second room they sent me to was clean except they skipped the bathroom. Toilet dirty, soap bar still in tub, basket full. They sent housekeeping up immediately and the housekeeper cleaned the bathroom but moved the "used" soap bar to the sink! Really? Seems like housekeeping is not very coordinated and a supervisor was not on top of things in terms of releasing rooms.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha Ne,

Posted Jan 21, 2015
Pros: Great Staff and location
Cons: Weekend maid service came very late in the day almost 7:30 at night.
Location: Right down town and two blocks from a wonderful art festival they had that weekend. Close to restaurants and shopping and good walk to the beach.
Spent the MLK weekend at the Hyatt. Very nice hotel, clean very pleasant staff all the way down to the janitors and maids. First class place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel, great location

Posted Jan 15, 2015
Pros: Its location and its staff and accessible parking.
Cons: Daily housekeeping and TV. No valet, but absolutely managed.
Location: Location is perfect and everything is nearby on Atlantic Avenue if you want to walk to eat or go to the stores. Short ride to beach or l o n g walks
Very friendly, helpful staff at all times. Cleanup everyday could be more thorough. TV clicker was not friendly to the TV. Found it hard to change channels, etc. However, was not watching TV all that often, but still found that bothersome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Pros: close to downtown area
Cons: rates towel service room clean up
Location: great shops , food ect
good experience but they neglected to clean room a few times and we were short on towels many days
5 out of 5
Recommended
for Everyone
by A verified traveler

great location!

Posted Jan 6, 2015
if you want to be near a lot of the great restaurants and action on Atlantic Ave then this hotel is the one. The room was clean, the staff was friendly. The only issue was that there is no safe in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, but not a great experience

Posted Dec 17, 2014
Hotel rooms have poor design. The bathroom sink faucet was too short for the sink. You could not wash your hands without hitting the back of the sink and soaking the area around the sink. Room service was not performed each day until late afternoon. The gate to the parking area did not function 2 of the 4 days we stayed at the hotel. Staff were nice, Free breakfast was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the action.

Posted Dec 13, 2014
Pros: The location is the best part of the hotel.
Cons: Its brand new so everything was as it should be.
Location: Key location near shopping, restaurants, and the Ave.
Everything I needed the hotel to be. New. Close to the action. Good hotel bar. Friendly staff. Clean rooms.