Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

Downtown Hotel

Posted Jul 2, 2015
Great hotel, extremely clean and comfortable rooms. Breakfast could be improved and staff was okay. One exit from outlet mall and close to high end shopping area as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

No room service

Posted Jun 22, 2015
The reason I didn't rate this hotel a 5 is because of the room service. They had signs offering a 24/7 made to order flat bread and when I asked to order one in the hotel lobby the rude front desk girl said "no, we don't have room service, it's just the two of us". False advertising is annoying.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful staff

Posted Jun 18, 2015
Loved the concept of this Hyatt. Staff was very nice and helpful. Shuttle service is a great addition.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

Great place

Posted Jun 14, 2015
The shower was draining slow but this is an great hotel!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice, predictable, downtown

Posted Apr 17, 2015
Very well kept, clean. Nice bar and working area / breakfast area. A few blocks from restaurants downtown. Not very original or fun. Large comfortable rooms. Very silent.
4 out of 5
Recommended
for Everyone
by A verified traveler

pretty good

Posted Apr 9, 2015
Pros: location
Cons: nothing
Location: HA - the ocean
location was perfect --- the bar was quality and food pretty good
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great location. Walked to City Place and the beach

Posted Apr 9, 2015
Hotel is perfectly located, well priced and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Gerne wieder! Gute Lage! Sauber! Netter Service! Fitnessstudio sehr klein
5 out of 5
Recommended
for Families
by Ellen from Boston

A comfortable stay

Posted Apr 6, 2015 on Hotels
It was a very comfortable stay. The location is convenient. 3 blocks walk to the City Place. 5 min free hotel shuttle to the beach.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perf cat for Palm beach without Palm beach price

Posted Apr 6, 2015
Very nice breakfast and overall good comfortable hotel