Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Never came to make up our room

Posted Jul 21, 2015
Pros: breakfast
Cons: return after noon if room hasn't been refresed
Location: near City Place
Comfy Marriot beds, warm swimming pool, great breakfast, but never made up our room. When I returned at 10 PM and called to report this, they blamed me for keeping my privacy sign on the door until noon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast buffet.

Posted Jul 19, 2015
Close to attractions and other resorts. Great price!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
This was our first trip to West Palm beach and it was great! We really loved the Marriot. It was clean, comfortable, and the staff was great! Robert was very kind and gave us great description of where to go! We look forward to coming back for sure!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Haven

Good hotel at the airport

Posted Jun 29, 2015
Pros: Close to the airport, free courtesy shuttle, great restaurant, friendly staff, clean rooms
Cons: Air conditioner could be a little bit quieter and the hotel is quite far from the beach
Location: Palm Beach Airport is just minutes away. Beach is about 2 miles away.
I participated in a conference that was held at this hotel. For that purpose the hotel was excellently equipped and it is only a few minutes from Palm Beach International Airport (The hotel operates a free and very convenient shuttle). The staff was extremely friendly and helpful. Rooms are spacious and clean. I had to get used to the loud air conditioner, but in Florida in the summer you definitely need an air conditioner! In the end it was ok. The restaurant is really fantastic - much better than the "usual hotel food". Only problem that I have with the hotel is that it is quite far from the beach. Thus, if you are coming to spend a lot of time on the beach, you may want to find something closer. The hotel has a swimming pool, though, I was told, although I never went to see it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good enough.

Posted Jun 28, 2015
Was told have to ck out by 11am. That was kind rush.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Overnight business trip

Posted Jun 19, 2015
Very convenient location.. close to airport Friendly and helpful staff. Nice outdoor seating area with TV's
4 out of 5
Recommended
for Families
by Robert from Longboat Key, Florida.

Great people!

Posted Apr 21, 2015 on Hotels
Truly one of the best service experiences I've had in a hotel...and I have traveled extensively. From the front Desk, the room cleaners, bell man, bar and particularly the breakfast staff EXCELLENT, cheerful people...Great job! The physical hotel is average, but the people make the experience great.
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Old building Clean updated room

Posted Apr 20, 2015
Wonderful customer service Shuttle great Nice walk to CityPlace
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel overall. A little dated visually.

Posted Apr 20, 2015
Pros: Pool, restaurant/bar, and service.
Cons: Full length mirror in terrible location in King guestroom.
Location: Lots of dining and shopping choices nearby.
Was a very good experience. The attached restaurant, Bistro Ten Zero One, was excellent and bar was relaxing.
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa, fl

Great hotel walking distance to cityplace

Posted Apr 20, 2015
This hotel is great, the hotel is close to city place, the rooms are fantastic and very roomy. The amenities on location are good. The hotel is within walking distance to cityplace(for the non walkers there is a shuttle) and they have fantastic shops, food and other entertainment there.