Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Nov 18, 2014
Some of the staff is unprofessional and do not care about telling things that either are not true or don't know about it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location and very comfortable

Posted Nov 16, 2014
This hotel is very convenient to I-95 and West Palm Beach. The staff was friendly and helpful even when issues beyond their control came up. For the money the comfort and amenities were excellent.
3 out of 5
by A verified traveler

Posted Nov 16, 2014
Cons: The service in the resturaunt was unbelievably slow! Took over 30 minutes to get breakfast and half was cold. Waitress was on her phone!
They have a shuttle but not at the times we needed to get to/from the airport. The staff was very nice but it seemed they were in the process of remodeling the hotel so things were a bit messy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ramada West Palm Beach Airport

Posted Nov 13, 2014
Pros: It was comfortable, clean, and affordable
We wanted to stay near the airport because we had an early morning flight to catch the following morning, and we wanted to use Ramada's airport shuttle service. Two days prior to checking in we called to make sure we'd be able to get an early morning shuttle, and were assured that there would be no problem. Upon checking in we told the receptionist that we expected to get a 6:15am shuttle, and we were informed about how to do it. When we came to the reception desk the next morning, asking for the shuttle, we were informed that the shuttle didn't begin until 8am, which was out of the question for us. The gentleman behind the counter did, however, hire a cab for us at almost no charge to us, and he was very gracious about it. What I would like is if the shuttle hours of service changes, everyone on the staff should know about the changes. It was disconcerting to learn that the shuttle that we were expecting and counting on was not yet available
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cambridge On Canada

convenient location close to restaurants and bars

Posted Nov 4, 2014
Pros: right price
Cons: ice machines not working
Location: fishing on the blue heron very good
very enjoyable stay nice pool area and location.Close to downtown Clematis st area and fishing charters.Staff were very friendly and accomodating
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
The room was big and comfortable the staff was awsome especially Rosanna The only thing is the elevator got stuck for about 30second while I was on it
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Airport Overnighter

Posted Oct 17, 2014
Pros: Location and airport shuttle!
The staff was very pleasant and knowledge of hotel (and surroundings). The room was cool, comfortable, and able to get a great nights sleep. Had a coffee maker, refrigerator, and microwave in the room --- able to get an airport shuttle to / from the hotel --- perfect for us. Hotel is older but is keeping up with the "times".
3 out of 5
Recommended
for Business Travelers
by A verified traveler

needs some updates, but the value is good

Posted Oct 15, 2014
Pros: Price, close to interstate
Cons: Upgrades
Location: Not sure
The staff is always friendly. The place needs some updates, but that's probably why the price is so good. If you need a place to stay at a great price, this is it.
1 out of 5
by A verified travelerfrom l Fort Myers

The worst experience in my life!

Posted Oct 4, 2014
It was nasty place. The front desk person was very rude and didn't even listen me. When was ready to check out one day early they said that it's no way to get any refund.I left early anyway,by that time I was so stressed by the hotel conditions I have to wash all my clothes after hotel stay because the smell of the room !!!!
2 out of 5
by A verified travelerfrom Florida

Dirty

Posted Sep 23, 2014
Pros: Nothing
Cons: Everything
The carpets were stained, they have bugs, the windows don't open, its just nasty. The sign said rooms where recently updated. I'm guessing because they put a flat screen tv in there, nothing else was upgrated. Oh the sink was clogged and the water would not turn off in the shower.