Property grounds

Reviews of Sundy House

3.5 out of 5
Sundy House
106 S Swinton Ave, Delray Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 178 out of 357 reviews" "
Rating 8 - Good. 91 out of 357 reviews" "
Rating 6 - Okay. 43 out of 357 reviews" "
Rating 4 - Poor. 27 out of 357 reviews" "
Rating 2 - Terrible. 18 out of 357 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, old, damp and moldy room that r
The Sundy is well known for its excellent cuisine and for its exquisite grounds. Beautiful table settings for the outdoor restaurant and lovely Koi-stocked ponds are connected by a series of stone paths. However, staying at the Sundy is a different experience. The first floor room where I stayed was large and had at lovely decor, but the room was dark and suffered from black mold on the ceilings and in the bathroom shower stall, as well as the large armoire enclosing the small TV stank of mold. The shower door grab handle literally came apart upon contact, and the linens were damp with humidity. The staff are not available before 4 pm, and even then they admitted they do not answer the phone, even though I needed to get dry bed sheets. First night I had to sleep fully clothed! Finally, no continental cuisine was available after 9 am. While I do not know the condition of the other rooms, and these issues can be rectified by knowing how to handle the staff and knowing what to expect, no stay should have to be this difficult, and the existence of mold in any B & B or hotel is unacceptable and dangerous, even in humid southern Florida.
Stayed 3 nights in May 2022

2/10 Terrible

Heidi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff and not attentive
Stayed 1 night in May 2022

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gardens
Stayed 2 nights in Apr 2022

4/10 Poor

Carolyn

Traveled with partner
Disliked: Cleanliness, staff & service
The room spelled very moldy and it very dated.
Stayed 1 night in Apr 2022

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Carolyn

Traveled with partner
Disliked: Staff & service, amenities
No one at front desk. Left message we would be arriving late. No one at desk. No key left. Nothing. No one answers phone or calls back. Extremely disappointing. Well laid out with beautiful landscaping but can't find anyone working there.
Stayed 2 nights in Mar 2022

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and comfortable
Stayed 1 night in Mar 2022

4/10 Poor

Dominic A.

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property is beautiful...The rooms were run down and dirty...The TV did not work...When I told them about it...They never sent someone to fix it...It is a beautiful property...Just a shame that they do not take care of the rooms.
Stayed 2 nights in Mar 2022

8/10 Good

noel

Stayed 1 night in Mar 2022

4/10 Poor

Stephen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property has historic charm, but is poorly run. Front desk staff unknowledgeable, light in bedroom not working, safe not working, missing bathroom toiletries upon checkin. Not very clean, and a large cockroach in our room one night. This place has potential, as it’s charming and well located. But management needs to get it together.
Stayed 3 nights in Mar 2022

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just unbelievably beautiful and unique. Loved the landscaping, hidden nooks and crannies and jungle atmosphere throughout. We enjoyed happy hour each night and the lovely and unique bar (and very nice bartender)
Stayed 2 nights in Mar 2022

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs TLC. Beautiful gardens.
Small wedding under 50 people. Grounds beautiful. Wedding went off without a hitch and food was great BUT room was dusty, floors were dirty and there were only 2 employees on arrival to help with luggage, ice, water etc. I had to mop floor with bath towel so wedding dress didn't get dirty!! No valet either. I checked in at 345 which was a little early but needed to help bride and attendants get ready for 5:00 wedding. Also think they should warn guests about uneven rock walks and no walkways suitable for high heels!! Someone fell almost broke an ankle.
Stayed 1 night in Feb 2022

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No A Place to Even Conside!
I booked this stay - I even called and mentioned I would be late and when I arrived the entire place was DARK no one on premise except there were vagrants - this scared me half to death! I still have not heard from Sunday House - but I have reported this experience to the police
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great Location Beautiful Groends!
The property is beautiful. Taking the challenges of COVID into consideration there definitely were issues, not sure how many apply to that but here goes. Super Bowl Sunday night we discovered our TV remote battery was dead. No staff around. 2 out of 3 mornings no Breakfast or even coffee available as promised. Issues paying what was due at check in. Manager was to contact us next am and never heard anything during our stay. Location was wonderful.
Stayed 2 nights in Feb 2022

8/10 Good

Mary

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Charming, but rough around the edges!
The accommodations were spacious and charming. The biggest complaint would be that the bathroom tiles and grout around the bathtub were in desperate need of cleaning. Cleaning under the bed was also ignored. There is no one on staff during the day and no desk to call. Prior to arrival, I left two telephone messages, an email, and a message on the website re an early check-in. No one responded.
Stayed 4 nights in Feb 2022

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities
No hot water. Most bulbs out, toilet leaking.
Stayed 1 night in Feb 2022

10/10 Excellent

Adam

Stayed 1 night in Feb 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Must be adventurous
If you desire the orderliness of the hotel chains And you require conformity in rooms and front desk assistance this hotel is probably not for you Sunday House is an 11 room BnB style hotel The rooms have their own personality The hotel property is a tropical paradise in the middle of DelrayBeach The rooms are quirky but comfortable Our shower was not great but the balcony overlooking the flora and fauna was awesome The pool was not operational and I am not sure if they have fixed it in a long time Overall staying at the Sunday House is an adventure One last thing their happy hour is not to be missed good appetizers and great drink specials
Stayed 2 nights in Feb 2022

6/10 Okay

Catherine

Really liked the bartender, he was personable and informative Maid cleaning breakfast room in morning, during breakfast time with a bleach mop! Could have been done earlier or after. Not during the two hours designated for a mediocre breakfast choice
Stayed 1 night in Jan 2022

2/10 Terrible

Kristine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am supposed to be getting a full refund per
Stayed 1 night in Jan 2022

2/10 Terrible

Elisabet

Traveled with partner
When we arrived 8 PM, the property was closed. No one answered the phone or the door; there was simply no way to check in! We had not received any deadlines for when to arrive and had looked forward to a special night there. But we had to leave and don’t intend to ever take that risk again.
Stayed 1 night in Jan 2022

8/10 Good

Christopher

Stayed 1 night in Jan 2022

2/10 Terrible

Kelli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently visit the Delray Area and had always wanted to stay at the Sundy House. The whole place has an odd almost eerie feel to it. The staff is very rude and we felt uncomfortable, after interaction with front desk during stay. When you open door to room you are hit with a very strong moldy smell. You can actually see mold on bathroom vent and walls. The floor under bed was dusty, lightbulbs out in bathroom, problem with tv and internet but when you call about issue there is absolutely no one there. Violation code about plumbing taped to front door. Property grounds are beautiful but overgrown, restaurant pleasant, close to Ave.
Stayed 2 nights in Jan 2022

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little hidden oasis. Treat yourself - it's worth it!
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Disliked: Staff & service
Everyone was very rushed. Staff seemed overworked and unfriendly.
Stayed 1 night in Dec 2021

10/10 Excellent

Luis

Stayed 2 nights in Dec 2021

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and convenient to downtown restaurants. Nice happy hour at Sundy House.
Stayed 1 night in Dec 2021

6/10 Okay

Barb

Disliked: Staff & service, amenities, property conditions & facilities
There were no staff to assist. I don't think its just covid either. I think there is no management, and they must have money problems to let these cottages go. There were 3 other guests i met, all very dissapointed with the cottages. There qas water all over the floor and it took 2 days and multiple complaints to get the refrigerator fixed. The floors were sticky, the electric outlet in the bathroom didn't work, the entire toilet was loose and coming apart. It could be such a great place. But i don't think i can go back again.
Stayed 3 nights in Dec 2021

2/10 Terrible

Erich

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
THE SURROUNDING AREA WAS BEAUTIFUL THEY HAVE NO STAFF, NO TV / CABLE FOR 2 NIGHTS, NO COFFEE UNTIL 9AM, NOT ENOUGH SEVICE OR STAFF AND THEY LOCK THE DOORS AND BLOCK THE PARKING LOT CLOSED SO NO IN & OUT
Stayed 2 nights in Dec 2021

10/10 Excellent

Mirlanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience
Stayed 1 night in Nov 2021

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Maria L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Craig

Traveled with partner
Disliked: Staff & service
The property seems to be going through a transition. Very hard finding staff on site.
Stayed 2 nights in Oct 2021

10/10 Excellent

TED

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

karla

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOP DRAWER. SERVICE GOOD. VERY CHARMING,
Stayed 2 nights in Sep 2021

6/10 Okay

Andres

Traveled with family
Liked: Cleanliness
No breakfast served and no hot water in the shower
Stayed 1 night in Sep 2021

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in Delray Beach. The rooms are all decorated differently with very nice furnishings. The grounds are like a botanical garden, very beautiful. The only minus would be the continental breakfast, that leaves a lot to be desired.
Stayed 1 night in Aug 2021

10/10 Excellent

Natalie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The floor was very sticky, but overall staff and service was great.
Stayed 2 nights in Aug 2021

10/10 Excellent

Marc

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No one was there for check in I had to get an other hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cool!
The walkway to our room was just gorgeous! Super friendly staff and the room was cool. I see reviews that it’s old, etc… and yes it’s actually the oldest house in Delray I read- so you can’t expect perfection. I didn’t go down for the morning breakfast because after reading all reviews- I didn’t want a bagel or cereal. Location is perfect because we walked to dinner that night and it super close to downtown. Definitely a cool experience. You feel like your in a jungle. Loved it!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beautiful property.Continental breakfast was inadequate. Room was on the second floor walk up which we were not told. When we saw the stairs and asked for a first floor room, we were told none were available, even the hotel appeared to be close to empty.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sundy House is a lovely, quiet stay. The staff is very friendly and show concern for your needs. We ate dinner in the restaurant before staying in the cottage. Would definitely return. It has genuine charm
Stayed 1 night in Aug 2021

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, old but quaint.
I enjoyed the ambience greatly, but I would have rather just eaten there. The bathroom had a bit of mold on the ceiling and the amenities were limited. The ambience was beautiful though, so it was overall a nice stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beautiful, above expectations
Stayed 1 night in Aug 2021

10/10 Excellent

Michelle

Stayed 1 night in Jul 2021

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
location and surrounding grounds general maintenance of room
Stayed 1 night in Jul 2021
Response from Zeida Perez on Jul 25, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Stayed 1 night in Jul 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical oasis in the heart of Delray Beach
Awesome property in the heart of Delray. It is truly a tropical oasis. The room was like an apartment with everything you would need for an extended stay. The decor is very tasteful and fun. The entire place was spotless! You can walk to many bars & restaurants. Definitely a very unique place to stay. Much better than the cookie cutter hotel rooms at the major chains.
Stayed 1 night in Jul 2021
Response from Zeida Perez on Jul 25, 2021
Thanks for staying with us. We appreciate your feedback!