Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2014
We love the property and especially the cafe Boulud .. However the hotel starts to be worn out and we have experienced AC and other hardware issued during recent visits. They need to focus on maintenance in a serious manner.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Friendly staff, beautiful grounds

Posted Oct 8, 2014
Spur of the moment trip. Great location in middle of town, close to shops and beach. Although we had a dog and my husband is in his 70s they put us in a 3rd floor walk up attic room. It was off season and the hotel was not full so we asked to b moved to a first floor garden suite. The staff is wonderful, polite and very accommodating so the room change was not a problem. However the new room had little soundproofing and we could hear staff coming and going through the night ...and there was not hot water for the shower!
4 out of 5
Recommended
for Business Travelers
by Javierfrom Miami

Posted Sep 10, 2014 on Hotels.com
Everything was good but the frig was noisy
5 out of 5
Recommended
for Personal Event
by BHG

Lovely HOTEL

Posted Sep 9, 2014 on Hotels.com
The hotel was lovely, understated elegance. The location was convenient to our function and family. We found the reception staff to be arrogant the 2 times we had to speak with them; on check-in and check out. Generally, when a hotel of such standing, cannot meet your requests, they apologize, then make an explanation as to why they cannot comply. This staff did not show the common respect generally shown to valued patrons when they were approached in an earnest civilized manner. Restaurant and its staff was superior!
5 out of 5
Recommended
by tomfrom new york city

best hotel breakfast ever

Posted Sep 5, 2014 on Hotels.com
absolutely the best hotel breakfast ever. The best carafe of coffee Ive had . how did they do it?? Superbly fried eggs over easy, crisp and perfect sour dough toast, excllent thick cut bacon and the best egg garnish in history: heirloom tomatos with olive oil and minced scallion.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delray Beach

Lovely boutique hotel on the island

Posted Sep 1, 2014
Beautiful landscaping. Cozy, clean rooms with an amazing spa bathtub! Pool service lacking, though.
4 out of 5
by A verified travelerfrom A

Hotel meant for high wealth guests

Posted Aug 7, 2014
Hotel was very chic and clean. Old estate set up was enchanting. Advertised rate was good because it was very hot off season.. Hotel is geared for very wealthy clientele.. Restaurant over priced and not particularly spectacular. Better places in area for money.
3 out of 5
Recommended
for Personal Event
by A verified travelerfrom Fort Lauderdale

No personable attention

Posted Aug 1, 2014 on Hotels.com
We've stayed at less fancier hotels for bdays and such and the hotel cared to make the special occasion noted. Even though our reservation w the Brazilian stated we were on honey moon, the hotel made no especial arrangements nor was there anything that made us feel this luxurious hotel cared to make it special. To them we were just two guests spending A LOT of money in a suite that night. I regret staying there. Never again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New York, NY

AMAZING!

Posted Jul 30, 2014
We went there for a long weekend and it was super relaxing... 2 blocks from the beach, 2 block from Shopping and restaurants, nice pool and a SPA tub in the room!
5 out of 5
Recommended
by Samfrom Vero Beach

Perfect romantic weekend getaway

Posted Jul 25, 2014 on Hotels.com
My wife and I loved the hotel. It's beautiful charm and central location made it a perfect getaway. Great shopping and first class restaurants were only a short walk away. The room was spacious, clean, and the decore is very pleasing. I highly recommend it! I feel only one thing can be improved upon....the bed sheets are rough.