Ratings based on 2,308 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Los Angeles

Not what I remember

Posted Jul 11, 2014
Pros: The rooms are nice & the front desk personnel are very friendly & courteous
Cons: Trim the trees around the pool so more sun is available
Location: It's just one street over from the main strip so there are plenty of restaurants nearby w/in walking distance
Well, the rooms here are always nice, but the pool was murky the 1st day I stayed there. Clearer the next though. Disappointing that they've let the trees around the pool grow too large so it's hard to find a nice place to get some sun. Don't think I'll be coming back.
5 out of 5
Recommended
for Everyone
by A verified traveler from la habra

Posted Jul 5, 2014
We had such a great experience that we keep coming back!
3 out of 5
by A verified traveler

Posted Jul 3, 2014
We were here with our friends family for one night .The location of the hotel is good.
5 out of 5
Recommended
for Couples
by A verified traveler

lovely boutique hotel

Posted Jul 2, 2014
Pros: Clean & comfortable
Location: Close to downtown Palm Springs
Stayed here previously and had a great time. This time, the hotel managed to surpass that! Clean comfortable room, nice pool area and great value.
2 out of 5
by A verified traveler from Central coast, ca

Repairs/Noise/NO WATER

Posted Jul 1, 2014
Pros: This is one of the few hotels that have two bedroom suites complete with kitchens. Small but usable pool & spa in main pool area.
Cons: I understand the need for repairs and renovation, but most hotels close down that section and don't inconvenience guests in the process.
Location: West end of Downtown about a mile or so from casino. We went to living desert zoo one day.
New owner renovating without closing down sections. Large spa was just empty hole in ground. (I specifically called before and asked about this spa,as it was under repair 2-1/2 yrs ago as well. Front desk lied and said there was a possibility it would be operational. NO WAY-- NOT FOR AT LEAST A MONTH!) ) Had a 3 night stay in a 2 bd townhouse suite. Neighbors warned us about jackhammering all day when we checked in. 1st night ok, but next day told water would be off from 3-5.(So we went to the pool and ignored the jackhammering.) Water didn't come on til 9:30pm. We had to go to dinner and bed w/o benefit of showering off pool chlorine. Next day 6am able to take a low pressure dripping shower, but no shower water again by 8am for my grown daughter. At same time tub constantly dripped stream of wasted water in this desert community! Tried to check out a day early by 10am and front desk wanted to give us a credit for future use instead of a refund for the last night. Had to get Expedia involved to get satisfaction. In the end I paid for 1/2 of my stay and they gave us a free night in the future. If you go--- call and ask about renovation schedule, room location, and noise first.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely, lovely staff

Posted Jul 1, 2014
Was upgraded on arrival, staff were wonderful. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mission Viejo, CA

Comfy beds... big tv!

Posted Jun 28, 2014
Pros: Beds, TV, fridge, microwave, pillows
Cons: spiral staircase to our room a little scary and narrow to go up and down.
Location: Location great for us - just wanted to walk downtown, etc. Perfect.
The rooms are clean and fun decor. Very comfortable beds and awesome pillows - slept like a rock. Great to have microwave and fridge in room. We didn't use the pool - too much shopping to do. Construction on the 2nd pool. Staff was very polite, nice, and very accommodating!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vegas

Great HOTEL IN Palm Springs

Posted Jun 28, 2014
Pros: Location, Room, Price.
Cons: none
Location: Air Museum at Airport
Great service and room! Great room. Great pool, and loved the service.
5 out of 5
Recommended
for Everyone
by A verified traveler from BFE, Kentucky!!!!!

Nice place to stay , good prices!!

Posted Jun 26, 2014
Cons: They have 2 pools, one was down...the other one was full of kids so we couldn't relax & visit by the pool.
Location: Close to downtown. Lots of resturants DT & shops. Reccommend LULU's for food & drinks!
My brother lives in PS, and this is very near him and GREAT PRICES!! No problems.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, CA

Perfect!

Posted Jun 23, 2014
This place was perfect. Great location nearby downtown! Clean, comfortable and relaxing! Only negative is their lack of parking space.