Ratings based on 2,656 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Palmdale, CA

Lovely boutique hotel

Posted Jan 20, 2015
Pros: location and quiet surroundings
Cons: nothing
Location: We could walk to the downtown area, Indian Canyon hiking trail is about 5 miles away
Really enjoyed our stay - nice room, quiet place. Very enjoyable. We will go back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Decent stay

Posted Jan 20, 2015
Liked the old school vibe of the room and hotel in general. Decent value. Not a high end hotel by any means but enjoyed my stay there. The only disappointing thing was that although the room seemed fairly clean the white comforter had 3 or 4 dark pieces of hair on it ( one of which appeared to be a pubic hair ). I spoke with a lovely young lady at the front desk that was mortified and embarrassed, as was I to have to bring it to her attention but was very accomodating. She apologized profusely and offered to switch rooms immediately which I didn't feel was necessary as long as they provided clean comforter, etc which they did right away. In spite of this incident, I wouldn't hesitate to stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Nice hotel clean and new

Posted Jan 16, 2015
Best vacation ever. Clean hotel nice staff felt comfortable would defenitly stay here again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Perfect in every way

Posted Jan 15, 2015
Pros: Everything, I can't praise them enough.
Cons: No, it's perfect the way it is from check in to check out!
Location: It's a few blocks from the downtown area of "Old Palm Springs", one block from the beautiful casino, close to classy restaurants and fun sport bars.
I have stayed in hotels all over the world fro the Ritz in Paris, to the top of the line in Asia. This lovely, small boutique hotel surpasses as of them. The hotel is private, homey, classy contemporary, peaceful, friendly and wants you to relax and stay longer. I will be going back soon and staying for a month. The beds are like a dream to sleep in, just like home in every way, from the Curteous lobby staff to the grounds people and the cleaning people. The entire property is immaculate! One last comment, they have many types of rooms. If you aren't pleased they will move you to a room that meets your needs. I have stayed there numerous times and will go back again and again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Friendly staff

Posted Jan 14, 2015
Pros: Location, jacuzzi, big room
Cons: Layout if room (interior stair slightly awkward). General updating of rooms.
Location: Good location for resturants, shops and galleriers
Room needs updating but clean and big. Nice jacuzzi but pool too small for laps.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2015
Pros: Nice facilities
Cons: There were no slippers in the room.
Nice hotel in a decent area of Palm Springs, good value for the price.
4 out of 5
Recommended
for Everyone
by A verified traveler

We like this place.

Posted Jan 6, 2015
All good except room 113 has weak water pressure in the shower.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Nice hotel in Palm springs

Posted Jan 5, 2015
Bed was very comfortable and the room was nice and clean. Downside is the rooms are not soundproof and one can hear the traffic outside.
3 out of 5
by A verified traveler

Yin and yang

Posted Jan 5, 2015
The good: - Proximity to downtown Palm Springs. Walking distance to the prime downtown area. - The courtyard - The decor - The linens - The TV The bad: - Insufficient parking space when the hotel is fully booked - Very thin room walls which allow almost all sounds into the room - Finicky plumbing on the shower (temperature adjustment is very sensitive and difficult to get correct) - Proximity to hospital in that LifeFlights frequently pass over the hotel at low altitude - WiFi signal strength poor in the room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Nice hotel close to uptown Palm Springs!

Posted Jan 4, 2015
Pros: Staff and close proximity to the main shopping and dining areas
Cons: Some of the fixtures in room
Location: above
Nice room ,hot tub(s) pool,, staff very attentive and kept grounds rooms pools etc. very clean super friendly.