Ratings based on 591 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect desert oasis

Posted May 19, 2014
Everything about The ace is amazing and I can't wait to return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable nice resort!

Posted May 15, 2014
I was very impressed right from the beginning! Hotel staff was very accomadating and super friendly. Would definatly recommmend this hotel to my friends and family members. The restaurant ajacent to the hotel was very good. Also a good spot for your next party and or reception. The salt water pool is really a bonus, and I would come back just for that. Super friendly staff!! And a special thankyou to Del, what a great help and an asset to your Hotel!!! Be back soon! Thxs Charlotte Brayman
3 out of 5
by hector from los angeles

Posted May 10, 2014
Cons: maintenance,paint,and better looking inside the room
this hotel need aparience,the room are so so,the cafeteria the flor are terrible ect ect
2 out of 5
Recommended
by Laura from Los Angeles

Hipster Soup

Posted May 10, 2014 on Hotels.com
The photos make this place look great. Overcrowded on the weekends. Everything was Manhattan small.
4 out of 5
Recommended
for Families
by chris from los angeles

excellent

Posted May 8, 2014 on Hotels.com
clean, cozy and comfortable
3 out of 5
by ck

Motel experience, hotel prices

Posted May 5, 2014
When arriving we thought, oh this is kinda funky, trendy and cool. Then we checked in 1 hour after check in time and our room wasn't ready. Customer service was very non chalant, acting as if we're lucky to be staying here so what's the big deal if you have to wait? The big deal is I'm paying close to $500 a nite for a cement floored room! Every person in our group was charged the wrong room rate (higher than was what they booked). And fixing these charges was no easy task. This motel was cool because they are dog friendly but that's it!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 4, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2014 on Hotels.com
3 out of 5
Recommended
by A verified traveler

Posted Apr 30, 2014 on Hotels.com
If you're going to spend this much money on a hotel in Palm Springs, I'd stay somewhere else.
3 out of 5
Recommended
for Couples
by JT from Los Angeles

Price to Party

Posted Apr 30, 2014 on Hotels.com
I unfortunately stayed during a weekend where there were multiple events going on (StageCoach, White Party), so room rates in PS were already hiked high. I ended up deciding to splurge and got a room w/patio garden. All I can say is this is not a luxury hotel. It's a wanna-be hipster hotel that unfortunately doesn't translate. The Ace hotel in NY and Portland are much cooler (stayed at both). Cracked tiles, missing cords in our room for the record player- totally not worth the price I paid for and service is only so-so.