Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Never again!

Posted Jul 7, 2014
Room wasn't ready on time, AC unit leaked on my head, and help staff would just enter the room without even knocking... Not too mention the diner was horrible!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2014
The staff were accommodating and pleasant. Pool and side bar were amazing. Service was great and enjoyed my stay here. I would recommend this place for its simplicity.
5 out of 5
Recommended
for Everyone
by Brendmat from London

Ace is a cool hotel

Posted Jul 1, 2014
Really cool hotel. Great place to relax and drink by the pool with amazing backdrop of the mountainous desert.
3 out of 5
by A verified traveler from Los Angeles

Fun and hip hotel but dirty room with bugs

Posted Jun 22, 2014
The ACE is a well designed, fun and hip hotel with a great pool scene and delicious menu. Great resort for groups and friends. Unfortunately my room had several large dead bugs on the ceiling and walls and also dozens of small ants in the bathroom. I had to kill a few other bugs during my stay and was defiantly itching in my sleep. Make sure you room is fully cleaned before you unpack at the ACE Palm Springs.
5 out of 5
Recommended
for Everyone
by Dariann from LA

Fun vibe, great crowd, and lots of yum food!

Posted Jun 9, 2014
The Ups: My husband and I came to the Ace for a quick one-night getaway from LA (Sun-Mon). We loved the pool scene. It was easy to find lounge chairs at the pool. The dj was great...dance-y music but not too crazy. Everyone was in good spirits. Service by the pool was friendly and attentive. All the food we ate (by the pool as well as in King's Hwy restaurant) was phenom. The Downs: Upon check-in we were given a key to a room that was occupied and we walked in on the guest in his bed! We promptly returned to the front desk and they solved the problem, no big deal. Also, it was not made clear that the $25 resort fee was a PER DAY charge as opposed to a one-time fee. Given the snafu at check-in, it would've been swell if they would have waived at least one day's worth of that fee, or at least offered some gesture of compensation, but that didn't happen. Did we have a great time at the Ace? Yes! Would we return and even tell our friends? Absolutely! I'm going to focus on the positive here, and all in all we're glad we came :)
5 out of 5
Recommended
for Couples
by A verified traveler

Super Hip Hotel, Very Nice...exactly what I wanted

Posted Jun 9, 2014
Beautiful Hip Hotel in Palm Springs, went on a sunday so it was a bit cheaper. The pool area is amazing but bring sandals, the ground gets extremely hot. The rooms were amazingly comfortable and cute. I really can't say a bad thing about this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect desert oasis

Posted May 19, 2014
Everything about The ace is amazing and I can't wait to return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable nice resort!

Posted May 15, 2014
I was very impressed right from the beginning! Hotel staff was very accomadating and super friendly. Would definatly recommmend this hotel to my friends and family members. The restaurant ajacent to the hotel was very good. Also a good spot for your next party and or reception. The salt water pool is really a bonus, and I would come back just for that. Super friendly staff!! And a special thankyou to Del, what a great help and an asset to your Hotel!!! Be back soon! Thxs Charlotte Brayman
3 out of 5
by hector from los angeles

Posted May 10, 2014
Cons: maintenance,paint,and better looking inside the room
this hotel need aparience,the room are so so,the cafeteria the flor are terrible ect ect
3 out of 5
by ck

Motel experience, hotel prices

Posted May 5, 2014
When arriving we thought, oh this is kinda funky, trendy and cool. Then we checked in 1 hour after check in time and our room wasn't ready. Customer service was very non chalant, acting as if we're lucky to be staying here so what's the big deal if you have to wait? The big deal is I'm paying close to $500 a nite for a cement floored room! Every person in our group was charged the wrong room rate (higher than was what they booked). And fixing these charges was no easy task. This motel was cool because they are dog friendly but that's it!