Ratings based on 847 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Beautiful hotel. Hallways are nice and wide.

Posted Aug 25, 2014
My stay was a little too short but nonetheless great. It would have been awesome if I would have been in a room that overlooked the pool instead of a building. That's what I booked but as I was informed by the staff you have to come early as it is a first come first serve basis.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great room.

Posted Aug 23, 2014
Everything was great except for the random knocking on my room door at 3:45am.
Comment from Hotel Management
Aug 24, 2014 by MGray, Hotel Management
We are pleased to hear you enjoyed your stay at Agua Caliente and are very sorry to hear of a "random knocking" knocking at 3:45a.m. While our Security Department does patrol the hallways, there are a limited number of instances in which another guest inadvertently knocks on the wrong door. Or, if it happened to be a case where one of our team members knocked, they would be sure to identify themselves accordingly. In either event, we apologize for this occurance.
Comment from Hotel Management
Aug 24, 2014 by MGray, Hotel Management
Thank you for taking the time to share with us your great experience at Agua Caliente! We do apologize for any "random knocking" that may have taken place so early in the morning. Please feel secure in knowing our Security staff patrols the hallways of the hotel tower. If there is ever a concern, please feel free to dial the operator who will call the Hotel Manager on Duty. We look forward to welcoming you again on your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and so comfy

Posted Aug 22, 2014
My husband and I stayed in the deluxe room and it was so comfy. We definitely had a relaxing time during out stay!
Comment from Hotel Management
Aug 23, 2014 by MGray, Hotel Management
We appreciate the time you have taken to share this glowing response and could not be happier to hear you had such a relaxing time. We hope you will return to Agua Caliente in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Clean comfortable rooms and great casino

Posted Aug 20, 2014
Basic rooms are great executive suite even better Casino stinks Pool was a little dirty even though they said its cleaned daily (to be fair its super windy so they said it was just cleaned but lots of dirt flew in) Staff service is superb....all make you feel welcome and like a valued guest The steakhouse food and service is OUT OF THIS WORLD! only gripe is check in is so late (4pm) and checkout is so early even with late checkout (12noon).
Comment from Hotel Management
Aug 24, 2014 by MGray, Hotel Management
Dear Jane, Thank you for taking the time to share your experience at Agua Caliente. We are very pleased to hear you enjoy our Deluxe Rooms/Executive Suites and have had the opportunity of dining at our award-winning Steakhouse. We are committed to continuous improvement and find your comments on the casino and check-in/out times to be helpful feedback. Although we make every effort to arrange for early check-ins, it is not always possible due to our high occupancy counts each day. In order to alleviate that, we have created a reservation queue and call back guests as rooms become ready to occupy (Prior to 4pm) at every opportunity. We look forward to greeting you again soon!
Comment from Hotel Management
Aug 24, 2014 by MGray, Hotel Management
We are pleased to hear you enjoy staying in our Deluxe Rooms/Executive Suites and had the opportunity of enjoying our world-class Steakhouse! We apologize for the debris encountered while at the pool area; the pool is maintained daily and we strive to keep it as clean as possible. Even on windy days. As for the service, our staff will be thrilled to hear they provided you with such a superb level of ways to make your stay more enjoyable! Although our check-in time is 4p.m., every effort is made to arrange for an earlier check-in time when possible. We have created a reservation queue that allows our staff to call back guests as rooms become available, when time permits. This stems from our continually high occupancy percentage throughout the year. We look forward to seeing you on your next visit with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from SUN CITY WEST, AZ.

The BEST

Posted Aug 19, 2014
Pros: EVERY THING !!!
Cons: CAN'T THINK OF ANYTHING
Location: PS TRAM TO MOUNT SAN JACINTO, SHOPPING, RESTAURANTS,GOLF, ETC.
Durring almost 60 years of visiting places throughout the World I and Shirley enjoyed our stay at AGUA CALLENTE more than any of our other venues. Our only regret was not being able to stay there again sveral days later on our trip home. When I called on Sunday they were "SOLD OUT ". wHILE WE WERRE DISAPPOINTEED, IT IS OBVIOUS THAT OTHERS MUST FEEEL THE SAME WAY. thanks for an unforgettable experience.
Comment from Hotel Management
Aug 24, 2014 by MGray, Hotel Management
Dear Bob, We are absolutely humbled to hear that you enjoy staying at Agua Caliente more than any other venue! It is our pleasure assisting you in any way we are able and we could not be more excited that you had an "unforgettable experience!" Due to high occupany levels throughout the year, we recommend reservations as soon as you know there is any possibility you may be staying with us. We generally recommend booking at least 2-3 weeks in advance for weekdays and 1-2 months in advance for weekends. We are eager to see and greet you on your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Victorville, CA.

Great hotel for relaxing & gambling!

Posted Aug 18, 2014
My girlfriends & I stayed here for a weekend get-away! We had a very pleasant stay, rooms were nice with a balcony, clean & staff was awesome & on-point! Food was delicious from "The Cafe" restaurant. And we had loads of fun on the slots! Pool was great & "The Lounge" had a great cover-band playing! I would go back & recommend this hotel to any of my friends!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton

Nice hotel easy access to everything

Posted Aug 18, 2014
It was my first time staying at Aqua Caliente. It was a very nice experience. Great Hotel Staff. Very friendly upon my arrival. The Hotel room and Spa very clean. I will be back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Beautiful room

Posted Aug 16, 2014
Great experience. Clean, upscale rooms. Valet parking included in the resort fee was a nice bonus!
4 out of 5
Recommended
for Everyone
by A verified traveler from L. la lalma ca

Nice casino hotel

Posted Aug 15, 2014
Nice hotel....but like any casino it's very smoky smelling in the casino itself .....but the room we had was on a non smoking floor and it was just perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 13, 2014
Not so cheap, but really nice and clean room, big tub with TV.