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Reviews of Best Western Date Tree Hotel

2.5 out of 5
Best Western Date Tree Hotel
81909 Indio Blvd, Indio, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 403 out of 879 reviews" "
Rating 8 - Good. 332 out of 879 reviews" "
Rating 6 - Okay. 92 out of 879 reviews" "
Rating 4 - Poor. 31 out of 879 reviews" "
Rating 2 - Terrible. 21 out of 879 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were so amazing! All of the grounds keepers were so pleasant and polite. 10/10 would recommend. My kids loved them the pool! The tiki huts by the pool were so great!
Stayed 2 nights in Mar 2024
Response from as on Mar 26, 2024
Danielle,We truly do strive to exceed the expectations of each and every guest. Even more: we want all of our guest wanting to return again and again. Anything less...and we have failed. Thanks for the kind comments. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Elvia R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly the room was nice and quiet and the breakfast was awesome with lots of options.
Stayed 1 night in Mar 2024
Response from as on Mar 26, 2024
Elvia,Thanks for taking the time share your thoughts about the Best Western Date Tree. We really do strive to deliver an edifying and salubrious guest experience--and one that will have you wanting to return again and again. Anything less...and we have failed. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds are really nicely maintained. Room was roomy and comfortable. Poor lightning in both the bathroom and room itself. There are NO overhead light at all, just small lamps. Breakfast had a pretty good variety of hot and cold items
Stayed 3 nights in Mar 2024
Response from as on Mar 15, 2024
Carrie,Thanks for taking the time to leave a review. We truly do strive to exceed the expectations of each and every guest--and to have them checking out wanting to return again and again. We will certainly look into the lighting and find out what the issue was. Best,Aaron

10/10 Excellent

Patricia, Calexico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was very helpful and friendly
Stayed 1 night in Feb 2024
Response from as on Feb 26, 2024
We truly do strive to exceed the expectations of each and every guest--and to have them checking out wanting to return again and again. Anything less...and we have failed. Thanks for taking the time leave a review. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
we enjoyed our 2 night stay. the only complaints we had was no hot water in the sink and no water pressure in the shower. could use better shower heads also. pool opened 24 hours, free breakfast and very helpful and friendly staff
Stayed 2 nights in Feb 2024
Response from as on Feb 26, 2024
Thomas,Thanks for taking the time to share your thoughts about about our hotel. We truly do strive to provide a salubrious and edifying guest--and one that will have you wanting to return and again.Sorry for the issues with the hot water and shower head. We hope to see you back here at the Best Western Date Tree Hotel.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

HUYENTRANG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, convenient, easy parking
Stayed 1 night in Feb 2024
Response from as on Feb 8, 2024
We truly do strive to provide a salubrious and edifying guest experience--and one that has each guest wanting to return again and again. Anything less...and we have failed. Thanks for taking the time to leave a review. We hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

HUYENTRANG

Stayed 1 night in Feb 2024

8/10 Good

Wendy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Fantastic breakfast and very clean. Access to this property is very convoluted and the hotel is clean but needs an update. Shower needs updating as low pressure.
Stayed 2 nights in Jan 2024
Response from as on Jan 17, 2024
Wendy,Thanks for taking the time share your thoughts about the Best Western Date Tree. We truly do strive provide a salubrious and edifying guest experience--and one that will have you wanting to stay again and again. Anything less...and we have failed. And we will have our Maintenance team check out the shower to see what might have caused the low pressure. Hope to see you back here on your next visit out to our desert paradise.

10/10 Excellent

Gary

Stayed 1 night in Jan 2024

8/10 Good

JING QIU

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Charles

Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Hyun

Stayed 1 night in Nov 2023

10/10 Excellent

Ophelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays ever... Best Western hotels have really stepped up their game. 24 hour pool/hot tub at this location! Great Breakfast included! Comfortable, clean room and because I use a wheelchair the Accessible Room was so spacious. Best Western properties hotel has become my favorite to use. Everytime I have needed to book a hotel stay with Best Western, they have made it a great experience.
Stayed 2 nights in Jun 2023
Response from as on Sep 13, 2023
Ophelia,We truly appreciate you taking the time to let us know about your stay with us. Our goal is saliently simple: to exceed the expectations of each and every guest...and to have them checking out wanting to return again and again. Anything less...and we have failed. We do hope to see you again at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Rachel

Traveled with family
Liked: Amenities
Excellent breakfast with great selection. Front staff and staff at breakfast were very helpful. Female staff member at breakfast went above and beyond what was required or expected.
Stayed 1 night in Sep 2023
Response from as on Sep 5, 2023
Rachel,We truly appreciate you taking the time to tell us about your recent stay with us. We truly do strive to exceed the expectations of each and every guest...and to provide a salubrious and edifying guest experience. We hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
There was no no shower curtain in the bathroom.
Stayed 1 night in Sep 2023
Response from as on Sep 5, 2023
Richard,Thanks for taking the time to leave your thoughts about our hotel. We truly strive to exceed the expectations of each and every guest...and I apologize for your room not having a shower curtain. I do hope you will give us another chance to win you back over to the Best Western Date Tree.

10/10 Excellent

Madisyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were quick to check me in. Made sure I was satisfied with room.
Stayed 1 night in Aug 2023
Response from as on Sep 1, 2023
Madisyn,Thanks so much for taking the time to leave your thoughts about your recent stay with us. Our goal at the Best Western Date Tree is to exceed the expectations of each and every guest...and to provide a salubrious and e edifying guest experience. Anything less...and we have failed. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. Clean and comfortable. Very convenient. Pool is large and wonderful on a very hot day.
Stayed 2 nights in Jul 2023
Response from as on Aug 8, 2023
We truly do strive to provide salubrious and edifying guest experience. Even more: we want every guest wanting to return again and again. Anything less...and we have failed. Thanks for taking the time to leave a review. And we hope to see you again at the Best Western Date Tree.

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very helpful. Better breakfast than we found in many other hotels during our trip.
Stayed 1 night in Aug 2023
Response from as on Aug 9, 2023
We have one simple and salient goal: to have each and every guest leaving wanting to return again and again. Anything less...and we have failed. Appreciate the kind comments--and you deciding to stay with us here at the Best Western Date Tree. We hope to see you again on your next visit out to our desert paradise

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Interstate Highway; excellent breakfast buffet (pancake machine was really cool). Room was comfortable.
Stayed 2 nights in Feb 2023
Response from as on Mar 8, 2023
Glen,Thanks for taking the time to review your stay with us here at the Best Western Date Tree. Our goal is saliently simple: to provide a relaxing and edifying hotel experience...and to have each guest wanting to return again and again. It truly is what we strive for on a daily basis.Hope to see you back here at the Best Western Date Tree on your next return out to our desert paradise.

10/10 Excellent

Tamara, Long Beach

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and have stayed here several times. We lived in La Quinta for a while and know that this is a great deal for the area. The staff is spectacular, always nice and accommodating. They're dog friendly and don't charge an exorbitant pet fee. It is a bit isolated and backs up to a neighborhood with what sounds like, a lot of dogs and we did encounter a homeless guy sleeping on the ground in the back, so just as anywhere, be conscientious when out at night. But this is definitely my go-to hotel when traveling through the Coachella Valley.
Response from as on Mar 1, 2023
Tamara,We truly appreciate you taking the time to leave a review on your recent stay with us here at the Best Western Date Tree.We have one simple and salient goal: to exceed the expectations of each and every guest--and to have them wanting to return again and again.Anything less--and we have failed. Hope to see you again on your next visit out to our desert paradise. And again: thanks for the kind comments. We truly appreciate it.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great people and excellent breakfast
Stayed 5 nights in Feb 2023
Response from as on Feb 28, 2023
John,Thanks for choosing the Best Western Date Tree. We truly do strive to exceed the expectations for each and every guest...and provide a salubrious and edifying guest experience. Anything less...and we have failed. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

8/10 Good

Stephen

Stayed 1 night in Feb 2023

8/10 Good

Vicente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV charger no longer available
The hotel is nice and the staff was very friendly and helpful. Breakfast is fantastic, with plenty of options and even prepared bags to take on the go. The hotel is also very pet friendly. Unfortunately the EV car charger is no longer available. This is one of the main reasons why we picked this hotel, since the description advertises the EV charger. We were not told until we asked. Not being able to charge our car overnight disrupted our plans rather significantly. This is the only issue that prevents me from leaving a totally positive review.
Stayed 2 nights in Feb 2023

10/10 Excellent

Penny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property. Clean . Grounds are park like. Easy check in and out. Great beds. A bit pricy but worth it. An oasis in Indio, CA
Stayed 1 night in Feb 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality stay.
Staff was very friendly and helpful. Good parking and room was in good working order. Breakfast was good as well. Big pool and jacuzzi. Very good stay. Would be 5 stars but no elevator to second floor and was a bit pricey.
Stayed 1 night in Feb 2023
Response from as on Feb 14, 2023
We truly strive to exceed the expectations of each and every guest...and to have them checking out wanting to return again and again. Anything less...and we have failed. Hope to see you back out here in our desert paradise soon.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Indio
Friendly staff, comfortable rooms, nice breakfast
Stayed 1 night in Feb 2023
Response from as on Feb 6, 2023
We truly appreciate you taking the time let us know about your stay with us. We truly strive to exceed the expectations of each and every guest. And to have them checking out wanting to return again and again. Anything less...and we have failed.Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from as on Jan 30, 2023
Leslie,Thanks for taking the time to fill out the survey and let us know how we are doing. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at Best Western Date Tree a few times while visiting my Dad in Indio. It is a consistently good hotel with nice clean rooms, friendly check-in staff, and free breakfast.
Stayed 1 night in Jan 2023
Response from as on Jan 30, 2023
Aaron,We truly strive to exceed the expectations of each and every guest...and to have them checking out wanting to return again and again. Anything less...and we have failed. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, well-managed, friendly helpful staff and excellent breakfast. Best Western earned our future loyalty after a visit to this property. This location is a standard setter for the chain. Love the huge citrus trees on the property and the really large swimming pool and sun lounger area. The variety and quality of the breakfast offering was exceptional, and the staff kept it all clean, well supplied and orderly.
Stayed 1 night in Jan 2023
Response from as on Jan 23, 2023
Joan,We truly strive to exceed the expectations of each and every guest--and to have them checking out wanting to return again and again. Anything less...and we have failed. Thanks for the positive comments. We will sharing with our entire staff. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Yang

Stayed 1 night in Dec 2022

2/10 Terrible

Coni Salgado jr

Stayed 1 night in Dec 2022

2/10 Terrible

Martha

Disliked: Cleanliness
No local are allowed..even though I stayed here before
Stayed 1 night in Dec 2022
Response from AS on Dec 21, 2022
Martha,So sorry about your recent experience with us. We do have a policy regarding locals--and have had this for the past few years. If you need to discuss further, please contact me directly at the hotel and we can discuss the policy.Thank you. AaronGM

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicely maintained, clean & well equipped - coffee maker, frig, TV. Everything working. Bit noisy during daytime due. Dogs in mobile homes next door. But no barking at night. Staff was exceptional. Very friendly, courteous & helpful.

8/10 Good

Mario

Traveled with family
Liked: Staff & service, amenities
The are looks a little dirty but the hotel is like a little resort the room are very clean and spacious

8/10 Good

Ana

10/10 Excellent

Lee, Cathedral City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaron did a splendid job setting up four rooms for people in our Foundation who were doing the Ironman race in Indian Wells. Made the whole experience effortless. Hats off to a great hotelier!
Stayed 1 night in Dec 2022

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Charletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, great breakfast and friendly staff.
Response from Aaron on Nov 9, 2022
Charletta,Thanks for choosing the Best Western Date Tree on your recent stay in Indio. We truly do strive to exceed the expectations of each and every guest---and to have checking out wanting to return again and again. Anything less...and we have failed. Hope to see you back here at the Best Western Date Tree on your next visit out to our desert paradise.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service
Property was fine, but bathroom had issues
We’ve stayed here before and had a positive experience. But this time, the bathroom light didn’t always turn on when we pressed the wall switch. And the bathroom wall mirror was positioned low so I had to crouch to see my face in it (I’m only 6 foot 2, not NBA height or anything)
Stayed 1 night in Aug 2022
Response from AS on Aug 22, 2022
Aaron,Thanks for returning to the Best Western Date Tree. We truly do strive to exceed the expectations of each and every guest. Will have our Maintenance team look into the issue with height of the mirror. I do apologize for the issues you encountered. We do hope to have you back at the Best Western Date Tree on your next visit out to our desert paradise.