Ratings based on 3,142 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Damage deposit required!

Posted May 15, 2015
Hotel was ok but not walkable distance to the uptown design district. $100 hold for damages on my credit card was offensive. Won't stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom santa monica

For the price, it can't be beat

Posted May 11, 2015
The staff is so friendly and accommodating. The pool and spa are spacious and clean. The rooms definitely need upgrading, which is currently happening. They are also putting in a bar and restaurant. This place is going to be one of the better hotels in PS once their upgrades are complete.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

2 nights

Posted May 7, 2015
My room was okay. I was on the second floor, and the bottom of the blinds seemed to be warped from some water damage. This meant that the blinds wouldn't shut, and a good amount of light came in the room at night. My shower was tempermental but I eventually figured it out. The sink wouldn't provide cold water. Fortunately the room had a fridge so I filled up some glasses of water, put them in the fridge, and I had cold water to drink in the morning. I wasn't expecting the Ritz. I picked this place because I love quirky theme motels. This one was okay, and the price was really good. The tissue dispenser was a hoot!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Desert CA

Comfortable atmosphere at this hotel! Relaxing.

Posted May 5, 2015
Great staff clean rooms....very comfortable being there. Even when the hotel was completely booked it was quiet and the parking was more than adequate!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Affordable place for single mom and kids

Posted May 4, 2015
Stayed for 5 days due to a conference. Had three kids with me. Hotel staff were friendly and helpful. Housekeeping was timely and efficient. Had a wonderful view of the mountains and pool. Didn't see other kids until later in our stay. The hotel is old but it's got appeal. The kids liked the Tiki torches and Polynesian touches throughout the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom colton

Customer

Posted May 2, 2015
Pros: I can say everything location rates is close to palm springs central area.
Cons: There is always a way to improve everything but i liked as it is
Location: Close to restaurants malls and palm springs central shopping area.
Excellent service knowledgeable customer service with a smile, clean room no cigarette smell , plenty of parking spaces, for sure i will stay at same hotel next time
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SF

Not to bad, big room, clean and friendly front

Posted May 2, 2015
Not to bad, big room, clean and friendly front desk
4 out of 5
Recommended
for Families
by A verified traveler

Great pool

Posted May 1, 2015
Pros: Pool and garden area are extremely nice!
Cons: Secure Parking for RV's or Trailers
Nice room and they upgraded us :) Poos is great. Close to downtown Palm Springs.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

beautiful grounds and great Staff

Posted Apr 28, 2015
Pros: Grounds , Staff is very sweet and attentive
Cons: Room decor, tv, broken shower handle.
Location: It in close driving distance to downtown PS
Rooms are tired and need updating, Grounds look much better than the rooms inside.
4 out of 5
Recommended
for Everyone
by A verified traveler

35 min from Stagecoach

Posted Apr 27, 2015
Nice for a short stay. Friendly staff. The bed pillows were unsleepable. Too big and hard. Went to Wal Mart and bought a $3 pillow=perfect