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Reviews of Sol Springs Inn

2 out of 5
Sol Springs Inn
67495 East Palm Canyon Dr, Cathedral City, CA

Reviews

5.6
Rating 10 - Excellent. 90 out of 761 reviews" "
Rating 8 - Good. 151 out of 761 reviews" "
Rating 6 - Okay. 186 out of 761 reviews" "
Rating 4 - Poor. 145 out of 761 reviews" "
Rating 2 - Terrible. 189 out of 761 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Stayed 1 night in Mar 2024

6/10 Okay

Milen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property falls in a category of a motel. I have not been to a motel for more than 10 years and perhaps my expectations are a bit high but the following are unacceptable: There sunflower seed shells on the table on the room balcony- obviously the cleaning staff didn’t check.The bathroom light fixture switch (at least 10 years old based on appearance) was plain broken. It took me several minutes to get the rocking switch to keep the light on. Same with the fan switch the fan was grinding terribly.
Stayed 1 night in Mar 2024
Response from Sol Springs Inn Management Team on Mar 19, 2024
Thank you for your feedback. We are sorry to hear that you are not satisfied to stay with us. We will be addressing your concerns.

8/10 Good

Jodi, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean.
Stayed 1 night in Feb 2024
Response from Sol Springs Inn Management Team on Feb 9, 2024
Thank you. We appreciate your feedback. We will do our best to work to satisfy our customers.

10/10 Excellent

Monserrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sol Springs Inn Management Team on Feb 7, 2024
Thank you. We appreciate your feedback and your review very helpful our business.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice, bed was comfortable and loved the heater in the bathroom….however need some improvements on cleanliness (cobwebs in corners of room, spider in the bathroom)
Stayed 3 nights in Nov 2023
Response from Sol Springs Inn Management Team on Nov 28, 2023
We appreciate your feedback. We will be addressing your concerning.

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
No thanks
No water in the drink machine - ice machine broken and TSO water entirely undrinkable. The bed was comfy - that’s it
Stayed 1 night in Nov 2023
Response from SSI on Nov 17, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

alex, ORANGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inlike this place cause it was very close to my event that i can just walk to.
Stayed 2 nights in Oct 2023
Response from Sol Springs Inn Management Team on Oct 30, 2023
We appreciate your feedback. Your good review is very helpful to our business. Have a nice day.

8/10 Good

Paul

Traveled with family
Disliked: Amenities
It was adequate, nothing more
Stayed 1 night in Oct 2023
Response from Sol Springs Inn on Oct 19, 2023
We appreciate your feedback. Your review is very helpful to our business. Thank you.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023
Response from Sol Springs Inn Management Team on Oct 12, 2023
Thank you so much your review again.

10/10 Excellent

Regina

Traveled with partner
Liked: Amenities
Great place
Stayed 1 night in Oct 2023
Response from Sol Springs Inn Management Team on Oct 12, 2023
We appreciate your feedback. your review is very helpful our business. have a good time.

6/10 Okay

Lusine

Ok
Response from Sol Springs Inn Management Team on Sep 11, 2023
We appreciate your feedback. Have a good day!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sol Springs Inn Management Team on Sep 6, 2023
We appreciate your feedback. Your review is very helpful to our business. Have a good time!

6/10 Okay

Tammy

Old and needs updating. Cords hanging with extension cords in room. Just needs some TLC TV was super small less then a 32
Stayed 3 nights in Jun 2023
Response from Travelodge Cathedral City on Jun 29, 2023
Thank you for your feedback. We will be address your concerning.

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay went quite well. The place was clean. Best of all my husband and I enjoyed the quietness.
Stayed 2 nights in Jun 2023
Response from Travelodge CC management Team on Jun 17, 2023
We appreciate your feedback. Your review is very helpful our business. Have a great day!

4/10 Poor

Nicholl

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had stains on the wall spots on the bathtub I had a balcony it was nasty outside the pool had beer cans around it and flying water bugs in the hall way very disappointed
Stayed 1 night in Jun 2023
Response from TCCMT on Jun 29, 2023
Thank you for your feedback. We will be address your concerning.

6/10 Okay

KNICKO

Stayed 4 nights in Jun 2023
Response from TCCMT on Jul 3, 2023
Thank you for your feed back. Have a nice day!

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Travelodge CC Management Team on Jun 6, 2023
We are sorry to hear that you were unhappy to stay with us.

6/10 Okay

Michael, Bronx

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways and the rooms have a strange odor. The rooms are run down. Interior looks poorly constructed.
Response from Travelodge CC Management Team on Jun 6, 2023
Thank you for your feedback. We will be addressing your concerning.

6/10 Okay

David

Business traveler
Inexpensive and clean enough
Stayed 2 nights in Apr 2023
Response from Travelodge CC management Team on May 17, 2023
Thank you for your feedback. Your review is very helpful.have a nice day!

6/10 Okay

Andrea

Business traveler
Disliked: Property conditions & facilities
I actually stayed here 20 years ago. Then it was really nice. There was a nice garden in front, and in the back there was a big garden and that's where the pool was. Clearly the place was cleaned due to Covid, but otherwise it was dreary with grungy carpet and curtains. I had a view of the rusted roof of the building to the west. Looking down from the second floor I could see trash lining the side of the building. Too depressing.
Stayed 1 night in Apr 2023
Response from Travelodge CC management Team on Apr 21, 2023
We appreciate your feedback.We are sorry to hear that you were not satisfied with your stay. We will be addressing your concerning.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Travelodge CC management Team on Apr 21, 2023
We appreciate your feedbcak. Your review is very helpful our besiness. Have a nice day!

4/10 Poor

H.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could be a lot better - spend a dime and improve the rooms and SANITIZE.
Stayed 2 nights in Mar 2023
Response from Travelodge CC management Team on Apr 7, 2023
WE are sorry to hear that you were not satisfy with your stay. We will be addressing your concerning.

2/10 Terrible

OSCAR

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY CARPETS AND BALCONY
Stayed 2 nights in Mar 2023
Response from Travelodge CC management Team on Apr 7, 2023
We are sorry to hear that you were not satisfy your stay. We will be addressing your concerning.

4/10 Poor

Dennis

Stayed 1 night in Mar 2023
Response from Travelodge CC management Team on Apr 21, 2023
We appreciate your feedback. have a nice day!

10/10 Excellent

Marsha

Liked: Staff & service
Stayed 4 nights in Mar 2023
Response from Travelodge CC management Team on Mar 24, 2023
We appreciate your feedback. Thank you and have a good time.

4/10 Poor

Grace

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel need’s refurbished, shower did not work, bathroom was old and cigarette burns all over the bath. carpets are disgusting, TV did not work, very heavy chemical smell in room! Would not book again
Stayed 1 night in Mar 2023
Response from Travelodge CC Management Team on Mar 13, 2023
We are sorry to hear that you were not satisfied with your stay. We will be addressing your concerning.

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness
Nice area, needs updating but it works for a last minute stay
Stayed 2 nights in Mar 2023
Response from Travelodge CC Management Team on Mar 13, 2023
We appreciate your good feedback. Your review is very help to our business. Thanks again and have a nice day.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For a budget stay this hotel is fine. It’s old, but very clean, and maintained
Stayed 1 night in Feb 2023
Response from Travelodge CC Management Team on Feb 22, 2023
We appreciate your good review. Your review is very helpful to our business. Have a good time.

4/10 Poor

Gordon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Liked that it was cheap for Palm Springs area but it was old and decrepit. Toilet cleanness questionable.
Stayed 1 night in Feb 2023
Response from travelodge management team on Feb 10, 2023
We are sorry to hear that you were not happy with your stay. We are still under construction. We will be addressing your concerning

2/10 Terrible

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
Musty smell, dirty floors and linens,
Response from travelodge management team on Feb 3, 2023
We are sorry to hear that you were not happy with your stay. We will be addressing your concerning.

6/10 Okay

Mark

Traveled with group
Disliked: Cleanliness
Very dated hotel. The bathtub had black spots in the tub. The shower didn’t work very well. I asked the guy at check in if I get a discount for AARP or AAA, and he wouldn’t budge because I reserved thru Expedia. Com. There was nobody at the office at 8:30 am when I went to check out. I would never stay at this hotel again.
Stayed 2 nights in Jan 2023
Response from travelodge management team on Feb 3, 2023
we are sorry to hear that you were not happy with your stay. We will be addressing your concerning.

8/10 Good

Christopher

Stayed 1 night in Jan 2023
Response from travelodge management team on Jan 27, 2023
We appreciate your good feedback. It's vary helpful our business. Have a good time!

8/10 Good

Carlos

Stayed 1 night in Jan 2023
Response from travelodge management team on Jan 20, 2023
We appreceiate you for your feedback. Have a good day!

8/10 Good

Irena

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Ok for the price and one night stay but in desperate need of renovation.
Stayed 1 night in Jan 2023
Response from travelodge management team on Jan 20, 2023
Thank you for your advise. We are still working on it. Have a good time.

2/10 Terrible

maxine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at Travelodge Cathedral City
Our room was not good. No closet, there was a rack with no hangers, the patio was broken and had a lot of junk on it,you had to almost pull the faucet off the wall to get the shower going and there were cigarette burns in the bathtub. I also fell in the parking lot and the clerk did not care. I will not recommend this place to anyone.
Stayed 2 nights in Dec 2022
Response from travelodge management team on Jan 6, 2023
We are sorry to hear that you were not satisfied with your stay. We will be addressing your concerning.

2/10 Terrible

Alicia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
So loud wasn’t able to sleep . Had someone knocking on the door at 430am looking for her cat , when there a big sign with no animals. Bed so old , and uncomfortable.
Stayed 1 night in Dec 2022
Response from travelodge management team on Jan 6, 2023
We are sorry to hear that you were not happy with your stay. We will do our best accommodate your concerning.

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The walls were so thin that I was part of my neighbor's intimate evening
Stayed 3 nights in Dec 2022
Response from travelodge management team on Dec 23, 2022
Thank you for your feedback. We will be addressing your concerned.

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from travelodge management team on Dec 16, 2022
We apreciare ypour feedback. Your review is very helpful to our business. Have a nice rest of the day.

8/10 Good

James

Stayed 1 night in Dec 2022
Response from SOL SPRINGS INN on Nov 17, 2023
Thank you for your feedback. Your review is very helpful our business.

2/10 Terrible

Beth

Stayed 1 night in Dec 2022

2/10 Terrible

Kali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place!!!
I was here in Cathedral City to help set up for a charity gala on Friday and to actually run it on Saturday. When i got to the Travelodge it looked run down. The room window faced out on an alley--and a scetchy one at that. Then i realized that there was a door between my room and the next. I didn't have time to say anything about it--i had to get to the gala site. I called later to say that havan adjoining room made me very nervous as a woman alone. The manager told me curtly that they were sold out and there were no other rooms. I asked if i could be refunded and he said i would have had to report the issue in the first half hour. I wont use Travelodge ever again.
Stayed 1 night in Nov 2022
Response from Travelodge CC Management Team on Nov 15, 2022
We are sorry to hear that you were not happy. we will be addressing your concerning in the future.

6/10 Okay

Clayton

Traveled with partner
Low price was great. But the place is old and slightly run down. Room was OK but the place really needs some upgrades.
Response from Travelodge CC Management Team on Nov 15, 2022
Thank you for you feedback. We will be addressing your concerning in the future.

6/10 Okay

Susan, Surrey

Traveled with partner
Liked: Cleanliness, staff & service
It’s clean but not a great area. Our sleep was interrupted several times throughout the night by other guests outside talking laughing coughing and generally being noisy. Went on until almost 3am.
Stayed 1 night in Nov 2022
Response from Travelodge CC Management Team on Nov 15, 2022
Thank you for your feedback. We will be addressing your concening.

10/10 Excellent

Huver

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s A Good Location and Great Customer Service!
Stayed 1 night in Nov 2022
Response from Travelodge CC Management Team on Nov 15, 2022
Thank you for your feedback. Your review is very helpful our business. Have a nice day!

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for!
Stayed 1 night in Oct 2022
Response from Travelodge CC Management Team on Nov 15, 2022
Thank you for you feedback. Your review is very helpful our business. Have a nice day!

10/10 Excellent

Noriyoshi

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022
Response from Travelodge CC Management Team on Oct 26, 2022
Thank you for your feedback. Your review is very helpful our business. Have a nice day!

4/10 Poor

David

Stayed 2 nights in Oct 2022
Response from Travelodge CC Management Team on Oct 26, 2022
We are sorry to hear that you were not happy with your stay. We will be addressing your concerning. Now we are under construction.

2/10 Terrible

Larry

Stayed 2 nights in Oct 2022

6/10 Okay

Michelle

Stayed 1 night in Oct 2022
Response from Travelodge CC Management Team on Oct 6, 2022
Thank you for your feedback. Have a nice day.

8/10 Good

Oscar

Stayed 1 night in Oct 2022