Outdoor pool, sun loungers

Reviews of Comfort Suites Palm Desert I-10

2.5 out of 5
Comfort Suites Palm Desert I-10
39585 Washington St, Palm Desert, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 421 out of 914 reviews" "
Rating 8 - Good. 326 out of 914 reviews" "
Rating 6 - Okay. 92 out of 914 reviews" "
Rating 4 - Poor. 46 out of 914 reviews" "
Rating 2 - Terrible. 29 out of 914 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Mar 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessable room was good. Very well laid out. I would rather have had a walk-in shower than a bathtub, but there were plenty of grab bars to be pretty safe.There is some deferred .maintenance, but nothing really bad.
Stayed 2 nights in Mar 2024

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Computers at front desk not working when we checked in. Could not run our card for incidentals charged to the room. Waited a long time only to give up. We had prepaid. Everything was clean, quiet and nice otherwise.
Stayed 2 nights in Mar 2024

10/10 Excellent

RICHARD

Traveled with family
Very conveniently located. Breakfast appreciated. Very squeaky door to room 225. Slow elevator. Thank you. R Neff
Stayed 1 night in Mar 2024

8/10 Good

Jozsef

Liked: Property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The parking..
Stayed 1 night in Mar 2024

8/10 Good

Douglas, Bellevue

Traveled with partner
Elevator was broken for two days. (Only one elevator for the hotel) With my Congestive Heart Failure this was problematic. Fortunately it was fixed the day we were leaving so luggage could be moved safely.
Stayed 4 nights in Mar 2024

8/10 Good

Em

Traveled with group
Friendly and professional front desk staff. However, the room was dirty. Hair from previous guest in shower, surfaces not cleaned, and what appeared to be blood on window curtain. Your front desk staff is amazing. Please upgrade this facility to match your amazing front desk!
Stayed 2 nights in Mar 2024

8/10 Good

Marc

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy was the best. She knows what you need before you need it.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very helpful. Breakfast and quiet to rooms
Stayed 5 nights in Feb 2024

10/10 Excellent

Judy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Staff was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Devan

Traveled with family and small children
Liked: Cleanliness, staff & service
It was convenient for what we needed at a good price
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
All of the employees were very friendly and helpful!
Stayed 7 nights in Feb 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in and out was GREAT, very friendly and informative about the area. The room was comfortable (loved the sheets) and clean. We didn't try the included breakfast, although it smelled good. The trash cans outside the hotel were overflowing and there was some garbage on the ground, on the grounds. The elevator smelled HORRIBLY of weed on our first day, we kinda held our breaths when using it. A towel bar to hang wet towels in the bathroom would be very nice to have.
Stayed 2 nights in Jan 2024

10/10 Excellent

George, Victorville

Stayed 1 night in Jan 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Francisco

Liked: Staff & service, property conditions & facilities
I liked everything
Stayed 1 night in Dec 2023

8/10 Good

Mike P

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff members were great. The roomes were nice, comfortable bed, hot tub is open until 11 pm which is great. The only negative was the breakfast. This needs some improvement. The power kept going off on the microwave and waffle iron because of an electrical issue. Breakers kept tripping. Besides that it was fine.
Stayed 1 night in Dec 2023

10/10 Excellent

Norma

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Stayed 1 night in Dec 2023

6/10 Okay

Larry L.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Jonathan

Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable apart from the sofa bed.
Stayed 1 night in Nov 2023

8/10 Good

Beth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023

2/10 Terrible

Doug

Liked: Staff & service
Stayed 3 nights in Nov 2023

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst day I’ve ever had. Had people harassing me and knocking at my door countless times, but yet management took it upon themselves to kick me out after an event that I have had. Terrible service didn’t even get my money back and they had cops escort me out. This is beyond ridiculous, stay safe out there because this place is the worst
Stayed 1 night in Nov 2023

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The way they make you feel
If not for the staff and the work they put into keeping the guests happy, my rating would be lower. The hotel is due for an update and facelift. Aside from the not-so-new facility, our stay was great. The cast and crew were 5 star, whereas, the facility and rooms would be 3 if not for the cleaning crew. The staff were all real friendly and courteous, as well as attentive to our requests. Pool and spa were clean and the pool area kept clean. The staff does a great job at keeping the whole facility clean and rooms tidy. We paid a bit more than preferred given the late season but it ultimately was worth the stay.
Beautiful, clean pool
Stayed 2 nights in Nov 2023

10/10 Excellent

kathleen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and clean
Nice clean hotel fair price
Stayed 1 night in Nov 2023

6/10 Okay

Judy

Disliked: Staff & service, property conditions & facilities
I booked a room for a specific rate for 3 nights. But when I got there, they only gave me that rate for the 1st night and jacked up the rate for the 2nd and 3rd nights. Then I found out the room was upstairs and the elevator wasn't working. So I schluped all my stuff up the stairs and only stayed 2 nights.
Stayed 2 nights in Nov 2023

10/10 Excellent

Saul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good please to stayed
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 2 nights in Oct 2023

4/10 Poor

Denise

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ok not the best for price
Check in personal was great however there was a shift change and the front desk man was a bit rude. Hotel was super noisy and bathroom door did not work properly
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, personnel friendly and helpful, easy parking
Stayed 2 nights in Oct 2023

8/10 Good

Carmen

Traveled with partner
Good place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & easy to get to with friendly staff
Stayed 2 nights in Oct 2023

8/10 Good

Beverly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Patricia

Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Saul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a night!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicapped room was on the first floor and had an accessible shower with a shower chair. Breakfast was first class. I had bacon and eggs, and a bagel with butter plus some coffee. I will benack
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Aug 2023

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023