Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton, alberta

Family vacation

Posted Nov 25, 2014
Was a great space! Lots of room both in he room and in the gardens surrounding. Breakfast was fantastic. Only downside 9$ for wifi!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom N E England

Best value for money

Posted Nov 16, 2014
Pros: Breakfast and managers reception made this package very good value for money.
Cons: The sunloungers need updating. The outside breakfast area needs to be cleared on a regular basis to discourage the birds.
Location: Good location to explore the desert cities. Within walking distance to a nice bar/ restaurant Cactus Jacks. Good food and nice friendly place.
We stayed 6 nights and were in a 2nd floor room for the first two nights. After very little sleep due to being able to hear the occupants of the room above walking around we asked to be moved. Lisa on reception was very helpful and moved us to a newly refurbished room on the 3rd ( top floor). Everything was perfect after that, the room was comfortable and although it had been painted and had new carpet, the furniture was still a bit dated. This would not put me off staying here again, however I would insist on a 3rd floor room. Breakfast could get busy at the weekend but it wasn't too bad you just have to be patient and considerate to others, there is plenty to go around. Be aware if you sit outside, don't leave your breakfast unattended, the birds literally sweep in and take the food from your plate. Overall a pleasant experience and I would definately recommend this hotel for comfort and good value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Oct 27, 2014
Breakfast was awesome. Hot and made to order. Room service very tasty and hot. Convenient to the class I took in PS proper. Would come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
The bed was a little too firm for my liking, but that's just me!
3 out of 5
by A verified travelerfrom So. Ca.

Current remodeling going on, should be better.

Posted Sep 8, 2014
Very crowded due to the holiday weekend, and many adults crowded the pool, drinking beer after beer without leaving the pool. Do you want to swim there?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Torrance, CA

Palm Desert Business Getaway

Posted Aug 31, 2014
We had to go to the area to see acreage we inherited and made a reservation at this hotel at the last minute and because it was close to our destination. What a pleasant surprise. The staff was very efficient, the grounds are well laid out, and everything was clean and well ,maintained. The host hour was a surprise and the made to order breakfast was excellent. We'll come again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Clean comfort

Posted Aug 25, 2014
It was very clean and comfortable. Free breakfast and complimentary happy hour. Can't beat it for the price. I'd def come back
1 out of 5
by A verified traveler

No power and the facility smelled like urine.

Posted Aug 22, 2014
There was no power and the facility smelled like urine.
5 out of 5
Recommended
by Phil Winnerfrom Los Angeles

Old and worned, but very comfortable

Posted Aug 21, 2014 on Hotels.com
We love the Embassy in Palm Desert. The business center was not working, so they let me use the main office computers.The free breakfast is the best free breakfast I have ever had. The free drinks are small and served in plastic and have a line, but they are free and good. The pool gets too crowded on the weekend; but during the week, it is empty. I hope the new owners don't change the family atmosphere.
1 out of 5
by A verified travelerfrom uk

Reservation moved without notice

Posted Aug 19, 2014
Turned up to be told our entire reservation has been shifted to another hotel 10 miles away. No prior notice or contact.