This Embassy Suite is not up to standards. It is run down and in need of repair. The living room carpet had several dark spots that looked like pet stains. The bedroom sink had a crack all the way across its bowl. The bath water is warm but not hot. The second day of our stay, the room was not cleaned...old towels left, garbage cans not emptied, beds unmade. When I told the desk, they said someone would come but after waiting an hour I decided not to wait any longer. The rooms have a balcony with sliding door but they have blocked the door so you can only open it about 6 inches.They told me they did that since people are not supposed to go out onto the balconies, but it means you cannot get much fresh air or take photos from the window. So...the balconies and sliding glass doors are essentially decorative and misleading. Check--in is late...4 pm and we did not have luck getting early check in on a top floor. Could have had 3 pm check in at lower floors. To be fair, the breakfast is good and the beds are comfortable. But...I would not dream of returning and it makes me question whether I can trust the Embassy Suites brand in the future.