Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2014
Perefect place for a nice quite getaway and convenient location.
3 out of 5
Recommended
for Other
by Michael from Orange County

Good for smokers

Posted May 31, 2014
Pros: It looks brand new from the outside and the interior was room was clean and pleasant.
Cons: The hotel needs to find a way of getting rid of the smoke smell in the elevators and hallways.
Location: The hotel is conveniently located to downtown Palm Springs where there is plenty of shopping, dinning, and other activities.
Everything about the hotel is very nice except for the fact that they allow smoking inside the hotel. The elevators reeked of smoke and our non-smoking floor hallways reeked of smoke. Luckily the room did not smell of smoke. The survey asks if I would recommend this hotel to friends. I would only recommend this hotel to smokers and people with pets. I'm not sure I would recommend this hotel to anyone else.
1 out of 5
by Mario from Los Angeles, CA.

Worst vacation ever!

Posted May 28, 2014
The room smelled of mildew, the floors were sticky and stained like they were never cleaned, the bathroom shower head sprayed water everywhere, the housekeeping staff never once came to clean, offer new towels, or even take out the trash. The neighbors were extremely noisy. After all this I called front desk and they did absolutely nothing about it. I'd love my money back!
2 out of 5
by A verified traveler from North Hollywood

The fire alarm bad experience

Posted May 27, 2014
Every night the fire alarm went off, worst way to wake up your hotel guest! It was so loud, our kids were scared to even be there!! But it didn't only go off once every night it went off 2-3 times!!! Horrible experience!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to all of PS

Posted May 27, 2014
Last minute room for the holiday. Very comfortable. Bring your own ice as there are no ice machines. No daily maid service without a fee.
4 out of 5
Recommended
for Everyone
by jamie from LA

Comfortable, just wish the pool was larger.

Posted May 5, 2014
Very comfortable. The staff was friendly and the place was neat and clean.
4 out of 5
Recommended
for Families
by Gina from Las Vegas

I would go back...

Posted Apr 5, 2014
Pros: I really liked the layout, our door opened up to the little yard and seating. It was quiet, clean and all of the staff was very nice.
Cons: There were a lot of people for breakfast, the girl that was filling everything was really running to keep up. But she did a great job.
Location: We were there to visit ASU. The location was great for us. The neighborhood is decent, you never know until you get there.
I really liked everything overall... I was surprised how nice the free breakfast was.
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation stay.

Posted Mar 31, 2014
Pros: Free parking. Easy access and distance to local attractions. Felt Safe.
Cons: Bed is on the hard side, would prefer available mattress padding if mattress cannot be changed. A quieter bathroom fan.
For the most part, a relaxing experience. Great room rates. Walking distance to downtown area. Nearby grocery, gas, and medical facilities.
2 out of 5
by ADB from Michigan

Made it work...

Posted Mar 18, 2014
The room was the lowest price in the area and convenient to the airport, but we didn't find it all too clean. The toilet had a ring around the bowl, the sink didn't drain well and the shower didn't have the pressure needed because the water came out of the shower head and the faucet. We had a late flight in and an early out so it worked 'ok' for us.
2 out of 5
by A verified traveler

hotel is used for homelss or ????

Posted Mar 9, 2014
Pros: nothing
It's just one step above a motel 6. There were lots of kids staying in the rooms that left every day for school. Were quite but appeared to be living there. Must be used for homeless shelter or something like that. Just gave a strange feeling. Staff should be working in K- Mart or wall mart. Pool is very small with on 4 lounge chairs. Will never stay there again.