Ratings based on 399 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Coachella weekend two

Posted Apr 24, 2015
I worked at coachella weekend two with three other ladies. We stayed here and we're very impressed with their breakfast and the friendliness of the staff. Only issue we had was that the hot water down stairs was rarely available compared to the coffee, which was always out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
I found the staff friendly. The location was easily accessible and the facility was clean, comfortable and nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central Valley California

Inexpensive in an expensive area.

Posted Mar 28, 2015
I liked my stay at the Hampton Inn in Palm Desert. It was close to where I needed to go, easy to find and well staffed. Food in the morning was pretty good and the coffee was excellent. Rooms are small but nicely appointed and adequately equipped.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, ONT, Canada

Boiler room.

Posted Mar 13, 2015
Pros: Breakfast, location
Cons: Do not put any clients in room 207 or 209
Unfortunately we were put in a room (207) which is rarely given to guests b/c is looks out over the garbage but more importantly, it is directly over the boiler room. This made the room unacceptably noisy as the boiler would come on for 7 to 10 minutes and then be off for about 5 to 7 minutes. It also caused some items in the room to vibrate, thus increasing the noise quotient and frustration. The staff to whom we discussed the problem shortly after checking in told us they didn't know what the problem was or that it was the dryer and that noise would be discontinued by 5:30p.m. The racket went on all night! The staff in the morning knew immediately what the problem was and reimbursed us. The breakfast was excellent with a good selection of warm and cold foods, fruit, etc. The containers were replenished quickly. The ambiance was warm and friendly. The staff were pleasant overall. Excellent location just off HWY 10 in Palm Desert.
4 out of 5
Recommended
for Families
by A verified travelerfrom Scottsdale, AZ

close to everything -Town Center and College

Posted Mar 9, 2015
Pros: Central location/ease to get to off freeway
Location: restaurants/shopping/close to college of the Desert
We were pleased with the informed staff as far as places to eat/visit/sight see. Breakfast was fresh and hot. Couldn't ask more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Inland Empire

Nice hotel at affordable rate

Posted Mar 2, 2015
Nice and clean as I expected. Great helpful staff. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
This place is fine..not necessarily as nice as other Hampton Inns in the US. It was a pleasant experience. I would not stay for an extended period of time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Near golf course

Posted Feb 17, 2015
Room was comfortable and it was good that breakfast was included in the room rate. I will try again for next trip..
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Alamitos, CA.

Nice hotel, quiet and clean.

Posted Feb 17, 2015
Pros: Easy access and quiet and clean.
Cons: Somewhere to put your toiletries in the bathroom. Off the beaten path which wasn't a problem.
Location: Not near anything but that was ok.
No problems at all with hotel. We were there for our 53rd Anniversary. Only were able to stay 2 nights. Husband had to get back to work.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Feb 15, 2015
All great Only mentioning that hotel front desk staff could use a bit more training