Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Only thing cool were the bellman...

Posted Jan 20, 2015
Good location and really friendly bell staff, but pretty much everything else was underwhelming. The front desk staff double charged my card, AND placed a hold on funds without telling me....they were extremely rude when I asked them to fix it, which was really the part that bugged me. Rooms are decorated cool but are very well-used. Just part of the rock and roll lifestyle I guess? Would never go back
3 out of 5
by A verified traveler

Good location, disappointing hotel room

Posted Jan 20, 2015
The location is good - one block off the heart of Palm Springs. Didn't love the hotel room. Walls are paper thin so you can hear everything going on in the next room. Rooms didn't feel clean, just sprayed with Lysol.
4 out of 5
Recommended
for Couples
by A verified travelerfrom san diego

quiet nice, good staff, old carpet.

Posted Jan 19, 2015
Pros: pool and service
Cons: carpet and smell stuffy in room
Location: walk to all restaurants, perfect:)
room smelled a bit stuffy, but great service, my favorit place to stay in P.S; can walk to all restaurants and nice pool.
1 out of 5
by A verified travelerfrom orange county Ca

Service was horrible.

Posted Jan 19, 2015
When we arrived it took 15 mins to check in when I was the only person at the desk. We had reserved a king pool view with patio. When we got to the room it was two double beds. Waited another 30 minutes for a different room to be prepared for us. It was a total train reck.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Great location downtown.

Posted Jan 13, 2015
Hotel was clean and staff was very accompdating with all of our request. We did change rooms to get a cooler AC unit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
It was grate place to staye very clean all the rock goodies brieng back lots of memories I will come again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2015
Great anniversary stay, Shontel made sure we had the best room available for our stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Standard modern room.

Posted Jan 8, 2015
Only stayed briefly. The hotel staff was very helpful and nice. Nice rocks tar hip feel in the lobby and rooms. Nice for party scene and young crowds.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown

Posted Jan 8, 2015
Nice to be down town Valet parking is good Rental car booking was busy waited in line eventually booked at airport They have a shuttle service to airport so handy if no car
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Will definitely come back to this hotel! That's it!