Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Energetic vibe

Posted Jul 20, 2014
Great atmosphere and outgoing guests. Pool dj played great music. Perfect location to walk and explore fine dining, boutiques, and night life.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hartford, CT

Great Hotel

Posted Jul 20, 2014
valet parking, front desk people were very friendly , best deal for the price will deffinately stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
Great patio. It was super quiet when I stayed but I imagine on a weekend it would get kinda rowdy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
Wonderful staff. Ignacio at the bar was incredibly helpful with night life ideas and hotel festivities
2 out of 5
by A verified traveler from AZ

Older, in need of repair

Posted Jul 12, 2014
Pros: Staff was friendly
Cons: See above
Location: Close to convention center and downtown
Staff was quite friendly, but hotel was really a disappointment. The stucco on the balcony of my room was falling off. The "restaurant" was only open from 7 till 2 with no room service. I attempted to have breakfast @ 8 am but the restaurant appeared to be closed? Very noisy until about 2 am... I think this would b a great "spring break" hotel for someone under 30, but not for anyone older or with children...
3 out of 5
Recommended
for Everyone
by A verified traveler from yucaipa

Pleasing staff

Posted Jul 8, 2014
Cons: The air in main parts of hotel was not working had fans on floor.
Location: Location is great close to town.
staff was very helpful and gave a upgrade so that we may better enjoy our stay.
2 out of 5
by A verified traveler

Living in hell

Posted Jul 7, 2014
They fiorgot to tell us that they were blasting (terrible) music at the pool everyday until 5. Then started again at 8 till 2 inside (but you can hear it all over hotel). I mean ive worked in clubs for years, so i get good music and a party...but to blast techno full volume in a pool area with less than ten people...go figure???
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Party

Posted Jul 7, 2014
The crowd is definatly for a younger crowd. The pool was a party during the day & the lobby a club at night. I had a blast and loved it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great service/location, ok pool.

Posted Jul 5, 2014
Pros: Service, location, rooms.
Cons: Pool and food options.
Location: Restaurants, street fairs, shopping.
Great service from the valet to the front desk to the bellhop. Room was nice - comfortable beds and nice shower/amenities. Loved that wifi was included. Location is also super convenient in the heart of palm springs. The pool wasn't super impressive to me compared to other hotels though, and the pool bar didn't even have a drink menu (very limited food menu). Restaurant seemed barely open when we were there. I'm sure on weekends the pool gets crazy and not so relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Quiet and Comfortable rooms unless?

Posted Jul 2, 2014
The Hardeock Palm Springs is a great place to stay unless they are having a "splash house party" I have stayed there several times but a couple of weeks ago they had a music festival party and the hotel turned into a raucous fraternity house with non stop noise .,, when I complained to the management they were not Sympathetic and said that I should have looked on their event calendar myself before booking the hotel.