Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
67% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Nov 24, 2014
Room not cleaned from previous guests, no tv, lock on door broken
4 out of 5
Recommended
for Everyone
by A verified travelerfrom thousand oaks CA

Nice hotel

Posted Nov 9, 2014
Pros: confort, Personal very helpfull and Joselin was fantastic She help as to connect our devices in the internet
Cons: Yes, a supervisor has to check the rooms before they change to available at front desk
Location: Perfect , restaurants , supermanrkets , gas stations really near, We lovet it
We got to a room tha was dirty bath tub and zing were very dirty, so we ask for another room and it was more better,
Comment from Hotel Management
Nov 22, 2014 by General Manager, Hotel Management
Hello Liz, Thank you for allowing to serve you better on your recent visit. Please know that your satisfaction is our goal to earn as we want to have a sound, consistent business with all of our guests. I apologize for the momentary inconvenience and we look forward to serve you again in the near future.
3 out of 5
by A verified traveler

Posted Sep 3, 2014
Its was ok. Staff never told me the schedule of the breakfast , so I missed out
Comment from Hotel Management
Sep 4, 2014 by General Manager, Hotel Management
Hello, Please accept my apologies on our shortcoming. I will accelerate your feedback to ensure all our guests are informed about the schedule so that no guest will miss out on breakfast. Please allow us to provide you better service in the future, we will make certain you will be accommodated appropriately. Thank you for your business.
4 out of 5
Recommended
by Ed

Posted Aug 28, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by General Manager, Hotel Management
Hello Mr. Ed, Thank you very much for letting us know that we have successfully met your preference during your recent stay in our hotel. Please know that it is our objective as we continue to strive for excellence and provide you the best value accommodation you rightfully deserve for giving us the opportunity of having your business. We look forward to your next visit soon.
4 out of 5
Recommended
by A verified traveler

Posted Aug 15, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by General Manager, Hotel Management
Hello, We appreciate your time in completing the survey and for giving and for giving us your feedback score your feedback score. I am truly happy to know that we have sufficed your expectations and we will always be glad to have you again. Thank you for your business.
2 out of 5
Recommended
by Nuvia

Posted Aug 12, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by General Manager, Hotel Management
Hello Nuvia, I apologize that you were not completely satisfied with our services on your recent stay in our hotel. Please know that we appreciate candid comments from our guests as it help us monitor the quality of services we provided our guests. I hope you will accord us another chance to offer you improved services in the future.
1 out of 5
Recommended
for Overnight Stay Before Destination
by Bethfrom Alaska

Filthy carpet

Posted Jul 14, 2014 on Hotels.com
We stayed one night while passing through. My 1 year old who is still crawling had black hands, knees and feet from crawling on the floor for less then 5 minutes. Also, I am 7 months pregnant and the temp in our room was over 95 even with the ac on. Then our TV's screen was going out. I turned off the tv and called the front desk. The worker came to check the tv, but it worked when I turned it on. Five minutes after she left the screen when out again. I was so hot and fed up I took a shower and went to bed on my extra hard bed.
Comment from Hotel Management
Sep 20, 2014 by General Manager, Hotel Management
Hello Miss Beth, Please accept my sincerest apologies for the discomfort you experienced during your stay with us. I will submit your feedback on the AC unit, the bed and TV set in the room assigned to you to our management for evaluation. Trust that your concerns will not be disregarded as we value your business and we are committed to providing our guests value accommodation and services. We will make certain your next stay will be most comfortable.
5 out of 5
Recommended
for Personal Event
by John Sherwoodfrom Yuma AZ

Stay at Indio

Posted Jul 13, 2014 on Hotels.com
I enjoyed the quiet location off of the highway and how close it was for shopping.The staff was very good and professional.
Comment from Hotel Management
Sep 27, 2014 by General Manager, Hotel Management
Hello Mr. John Sherwood, Thank you very much for the opportunity of having your business. I am glad that our location was convenient to your travel purpose, we are pleased to have sufficed your expectations on customer service. Please know that your feedback is valuable to us as we use it as reference and help us monitor the quality of services we have provided our guests. I hope we could have another chance to provide your lodging needs the next time you are in town.
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Jun 25, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by General Manager, Hotel Management
Hello, Allow us to provide you better services in the future. Please do not hesitate to call the attention of our team should you need assistance or if you have concerns during your stay. I assure you that they will be happy to attend to you at any time. Your satisfaction is very important to us as we want to have consistent business with all of our guests.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Jimfrom California

Management asleep at the switch-

Posted Jun 20, 2014 on Hotels.com
When's the last time you had to go out and buy ice because the little ice machine (about the size of a microwave oven) makes about 10 pounds per day for the 65 rooms. The "so-called breakfast" is stale glazed mini-donuts and maybe orange juice....maybe because the juice machine was broken and the desk clerk would mix up some concentrated in a two quart jar when she had time. The room is extra small but clean. Would have been nice to have a table of some kind. Two of the lamps were missing bulbs. Connection to WiFi was annoying as it was very hard to get connected and then it sign you off unexpectedly.
Comment from Hotel Management
Aug 30, 2014 by General Manager, Hotel Management
Hello Jim, I apologize that our breakfast selection failed to meet your satisfaction during your stay with us. Please know that we are making it certain that we comply with the Super 8 Hotels’ standard, Nevertheless, I will bring your comments to management for evaluation so that they can look into the matter accordingly. We have provided an ice machine for our guests situated in the lobby as well as ice bucket for our guests’ to use in each room. We will have our internet connection checked so that you will completely enjoy your next stay with us. Thank you very much for your business and we hope to have you again soon.