Courtyard

Reviews of Inn at Deep Canyon

2.5 out of 5
Inn at Deep Canyon
74470 Abronia Trl, Palm Desert, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1010 reviews" "
Rating 8 - Good. 276 out of 1010 reviews" "
Rating 6 - Okay. 59 out of 1010 reviews" "
Rating 4 - Poor. 25 out of 1010 reviews" "
Rating 2 - Terrible. 21 out of 1010 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much was surprised at the overall value and attention to detail at this property. Little things that you might not expect at this price point, like flower arrangements in a corner, the overall size of the room being much larger, a very nice pool, a deck where you can go out and sit, the cleanliness of the older appliances. When you get on the porch, you see a little view of the mountains, and maybe even a sunset if you're at the right time. And also it was extremely quiet! In the mornings they have a lady outback making $7 custom burritos if you want to partake in it, but also around the corner is a local joint called John's which is a classic diner.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 28, 2024
We are one of the most inexpensive 2-1/2 or 3 star hotels in Palm Desert. We offer free parking and free Wi-Fi. We are not fancy but we take good care of our guests. We are an extremely good value. Please think of us on your next stay in the desert.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, staff is always welcoming and informative, love staying there!
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 26, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Kitchenette properly stocked with necessary utensils and dishes
Stayed 2 nights in Mar 2024
Response from inn at deep canyon on Mar 25, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Rachel, Upland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really cute and quaint. I like that it’s basically a studio apartment with two doors, back door providing direct access to the pool and the front door providing access to the parking. Staff was super friendly. We would return for sure.
Stayed 1 night in Mar 2024
Response from Innkeeper on Mar 24, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Maureen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive front desk.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 21, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Nice pool area and warm water. Weekend breakfast burritos are good and convenient. Will stay here again next year!
Response from inn at deep canyon on Mar 19, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Sherry

Liked: Cleanliness, staff & service
We were happy to find a room to rest our heads! It was. Perfectly fine in all regards, perhaps older than we’d used to. Slept great.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 19, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

4/10 Poor

Sherine, Gig Harbor

Traveled with family
Disliked: Property conditions & facilities
The property was run down, loud refrigerator, Noisy guests, pot shop directly behind and no elevator.
Stayed 2 nights in Mar 2024
Response from inn at deep canyon on Mar 18, 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will look at the refrigerator and replace it if necessary. Request a downstairs room on your next stay and we can avoid the stairs. Sorry about the loud guests, please let us know if there is a problem with other guests as we have a 10pm noise curfew to ensure all of our guests get a good nights sleep.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, safe, clean and quiet.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 16, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

ovi

Business traveler
Disliked: Amenities, property conditions & facilities
Old. Outdated. I was in one of the suites and as soon as I walked I noticed there was a strong ‘animal’ order. I asked to be moved, thinking to a similar suite but I was literally in a room against the office. I heard the loud noises ALL NIGHT. The constant phone ringing. The receptionist checking people in. It’s an old spot that is shady in many ways. Hot tub and pool are nice and doable. I would not recommend and I most definitely won’t return. I left a day early. I couldn’t stand it anymore.
Stayed 3 nights in Mar 2024
Response from inn at deep canyon on Mar 18, 2024
We understand wanting only the best when staying at a hotel, and feel terrible that you have lost your confidence in us. Please know that we have taken your input to heart, and are striving to deliver the best experience possible for our guests.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 17, 2024
Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quaint clean room, wonderful staff
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 15, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Shauni, Menifee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Inn at Deep Canyon! This was my 3rd time staying there and I know I'll be back again.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 14, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Etienne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice welcoming and friendly people Very nice place
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 14, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Keith, Rocklin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I have nothing nice to say about this property. The room was so run down and old. From the old fashioned light switches, bedroom TV not working, old kitchenette, uncomfortable bed with no alarm clock or phone. The bathroom from ultra bright LED lights to the old bathtub and the pathetic shower. It felt like poor student accommodation but for over $300 a night. What a joke! Never again at this B&B hotel. I say that as there is no one there at night and if you check in after 6pm you have to make arrangements for a drop box key. This place is an antiquated 1950's establishment with no place in the 21st century. Stay Clear!
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 18, 2024
We understand wanting only the best when staying at a hotel, and feel terrible that you have lost your confidence in us. Please know that we have taken your input to heart, and are striving to deliver the best experience possible for our guests. I am not sure what you mean by old fashioned light switches, the tv worked fine after you left so I can only assume that you had set something in front of the eye that receives the signal from the remote. Had you let us know we would have gladly come and checked that for you. Simply changing the shower setting may have resolved those issues.

10/10 Excellent

Marie-Eve

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 9, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Carolann

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from inn at deep canyon on Mar 9, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Jacqueline

Traveled with partner
The Inn is conveniently located and fairly comfortable. The small kitchenette is a good feature. The room could have been cleaner; one of the plastic cups in the bathroom had dirt in it, and the drawers smelled. The biggest problem, though, was the humidity in the room. Everything was damp the whole time we were there — clothing, books, and anything paper.
Stayed 4 nights in Feb 2024
Response from inn at deep canyon on Mar 4, 2024
We went in and feel any dampness other than after the shower was running but we will be looking into and make any repairs necessary. Thank you for bringing this to our attention.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, only a short distance from restaurants and other conveniences.
Stayed 1 night in Mar 2024
Response from inn at deep canyon on Mar 4, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit older but it has been kept up well. The rooms are large with everything you need to never leave the property. The pool and loungers were amazing. We will stay again soon. The staff was friendly and helpful.
Stayed 3 nights in Feb 2024
Response from inn at deep canyon on Mar 4, 2024
We are one of the most inexpensive 2-1/2 or 3 star hotels in Palm Desert. We offer free parking and free Wi-Fi. We are not fancy but we take good care of our guests. We are an extremely good value. Please think of us on your next stay in the desert.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
All was very nice
Stayed 1 night in Feb 2024
Response from inn at deep canyon on Feb 29, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Victor, Madison

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious suites. Pool was lovely as well.
Stayed 3 nights in Feb 2024
Response from inn at deep canyon on Feb 29, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

8/10 Good

Daphne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute property! I would def stay here again!
Stayed 1 night in Feb 2024
Response from inn at deep canyon on Feb 20, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite, nice room. Breakfast was pre -packaged danishes. Not enough parking-had to park on the street.
Stayed 1 night in Feb 2024
Response from inn at deep canyon on Feb 19, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from inn at deep canyon on Feb 19, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 4 nights in Feb 2024
Response from inn at deep canyon on Feb 15, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

2/10 Terrible

Andy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice but they had construction extremely early in the morning. Granted we were the unit right next door to where we they started construction. The noise level was unbearable and nothing was done to reduce noise levels. They did not care about us sleeping. Horrible experience.
Stayed 1 night in Feb 2024
Response from inn at deep canyon on Feb 15, 2024
We understand wanting only the best when staying at a hotel, and feel terrible that you have lost your confidence in us. We had them wait until after 8AM to start the work but we failed to reach out to you and make you aware. We also should have let you know at check-in that we would be in that unit working. Please know that we have taken your input to heart, and are striving to deliver the best experience possible for our guests.

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, older hotel that has mostly been updated. We stayed in a king bed suite with a kitchenette. The kitchenette was great to have, especially for breakfast. The balcony was also very nice for sitting in the sun and looking over the pool area.
Stayed 3 nights in Feb 2024
Response from inn at deep canyon on Feb 10, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

6/10 Okay

Jennifer

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Super cute pool area and landscaping.
Stayed 1 night in Jan 2024
Response from inn at deep canyon on Feb 1, 2024
Please tell your friends about our hotel and come back to see us again.

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room but gate was hooked to the room outside. Noice from gate opening and closing.
Stayed 4 nights in Dec 2023
Response from inn at deep canyon on Jan 29, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. We will be addressing the gate issue right away. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Robert, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from inn at deep canyon on Jan 29, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect pool
Stayed 3 nights in Jan 2024
Response from inn at deep canyon on Jan 26, 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Kyle, Los Angeles

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly management. Extremely clean, convenient. Great pool, jacuzzi. Staying again.
Stayed 3 nights in Dec 2023
Response from inn at deep canyon on Jan 26, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful facility. There are signs of age, but was not a problem for me. Room was large and very comfortable. I will stay again for sure.
Stayed 1 night in Jan 2024
Response from inn at deep canyon on Jan 23, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Innkeeper on Jan 21, 2024
On behalf of the management and staff here at the Inn at Deep Canyon we would like to express our sincere gratitude to you for selecting the Inn as the place to stay during your recent visit to the desert. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Debra

Liked: Amenities
Very nice, quaint hotel definitely recommend.
Stayed 1 night in Jan 2024
Response from inn at deep canyon on Jan 19, 2024
On behalf of the management and staff here at the Inn at Deep Canyon we would like to express our sincere gratitude to you for selecting the Inn as the place to stay during your recent visit to the desert. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Ken

Traveled with partner
Liked: Amenities, property conditions & facilities
Unique oasis in the middle of the busyness of Palm Desert Chairs outside each room overlooking beautiful courtyard and heated pool…a place to sit and relax Not your plastic chain motel …much better! We will be back
Stayed 2 nights in Jan 2024
Response from Innkeeper on Jan 10, 2024
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Pamela

Stayed 1 night in Jan 2024
Response from inn at deep canyon on Jan 9, 2024
We understand wanting only the best when staying at a hotel, and feel terrible that you have lost your confidence in us. Can you please contact us and let us know what it was that you disliked about your stay?

8/10 Good

Dawnidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Innkeeper on Jan 8, 2024
On behalf of the management and staff here at the Inn at Deep Canyon we would like to express our sincere gratitude to you for selecting the Inn as the place to stay during your recent visit to the desert. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Innkeeper on Jan 8, 2024
On behalf of the management and staff here at the Inn at Deep Canyon we would like to express our sincere gratitude to you for selecting the Inn as the place to stay during your recent visit to the desert. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very nice and roomy.
Stayed 1 night in Dec 2023
Response from Innkeeper on Jan 7, 2024
We are one of the most inexpensive 2-1/2 or 3 star hotels in Palm Desert. We offer free parking and free Wi-Fi. We are not fancy but we take good care of our guests. We are an extremely good value. Please think of us on your next stay in the desert.

8/10 Good

John

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from inn at deep canyon on Dec 30, 2023
On behalf of the management and staff here at the Inn at Deep Canyon we would like to express our sincere gratitude to you for selecting the Inn as the place to stay during your recent visit to the desert. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved this quaint hotel. Large and spacious rooms open onto a beautiful pool area. Comfortable and spacious, I can’t wait to return.
Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 30, 2023
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

TuLynn, El Segundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, though the pricing fluctuates a bit on the travel websites. The place is clean, and the staff is friendly.
Stayed 2 nights in Dec 2023
Response from inn at deep canyon on Dec 29, 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, budget property that seems very well maintained. It's clean and quiet and in a fairly nice area.
Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 29, 2023
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 26, 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 24, 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property and there's only so much one can do to snazz it up. But it has been kept up decently and was clean. However, the pool area and pool itself were wonderful!!! Parking is little wonky. The location was good for us since our family was just a few blocks away. I would stay there again.
Stayed 4 nights in Dec 2023
Response from inn at deep canyon on Dec 23, 2023
Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

Danielle

Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 23, 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved this oasis
Will be back loved this hotel
Stayed 1 night in Dec 2023
Response from inn at deep canyon on Dec 21, 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. Please tell your friends about our hotel and come back to see us again.