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Reviews of Adara Hotel Palm Springs

2 out of 5
Adara Hotel Palm Springs
1450 South Palm Canyon Drive, Palm Springs, CA

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 466 reviews" "
Rating 8 - Good. 186 out of 466 reviews" "
Rating 6 - Okay. 90 out of 466 reviews" "
Rating 4 - Poor. 38 out of 466 reviews" "
Rating 2 - Terrible. 28 out of 466 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very old - they’ve
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear John,We apologize for any inconvenience caused by the dated facilities. Rest assured, we are continually working to enhance and modernize our amenities to better meet the expectations of our valued guests like yourself. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Sincerely, Hotel Manager

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is completely outdated with very old furnishings, decor. It was obvious that no money was spent on updating the place. Areas of dry wall were patched but not painted. The shower was tiny, with the oldest tile I have ever seen. The pool and jacuzzi looked green, the stucco cracked all around the outside pool area. When the attendant gave us the room key , she asked for us to return the little paper packet the room key was in. That little paper placket had been used before, as there was whiteout on the previous room number. I would never stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 4, 2024
Dear Christine,We apologize for the disappointment you experienced during your stay. Providing a comfortable and updated environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback regarding the outdated furnishings, decor, and facilities is valuable, and we will address these issues with our team to ensure improvements are made. Additionally, we apologize for any oversight with the cleanliness of the room key packet. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Lauri

Liked: Cleanliness
The property is a little worn but it’s clean, very convenient in south Palm Springs and affordable.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear Lauri,Thank you for your feedback and your overall rating of 4 out of 5. We're pleased to hear that you found our property clean, convenient, and affordable. We'll continue to strive for excellence and address any areas needing improvement. We appreciate your patronage and hope to welcome you back in the future!Sincerely, Hotel Manager

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was great.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Dear Laura,Thank you for your feedback! We're thrilled to hear that you found our location great and that our staff provided excellent service during your stay. Your satisfaction is important to us, and we appreciate your positive comments. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 27, 2024
Dear Guest,Thank you for your rating! If you have any additional comments or feedback about your stay, please don't hesitate to share. Your input is valuable.Sincerely,Hotel Manager

10/10 Excellent

Inga

Excellent service
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 27, 2023
Dear Inga,Thank you for sharing your positive feedback! We're delighted to hear that you experienced excellent service during your stay. We appreciate your kind words and look forward to the opportunity to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

8/10 Good

earlene

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 24, 2023
Dear Earlene,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIDDEN GEM!!! If you're looking for a nice, clean, welcoming and charming place to stay without paying resort fees or parking fees, then stay at Adara! First, I was greeted by one of the owners who was as nice as could be. Check in was smooth, fast and friendly - what hospitality should be. You can tell that your comfort during your stay is actually important to her and it's such a nice change from the hourly employee at the chain hotels. The property is vintage - as you would expect in Palm Springs! And it's kept in nice condition with the grounds neatly landscaped and rooms appointed with standard equipment which you'd get up charged for at most places. Parking lot as well lit and property has a very safe feeling. THE ROOM WAS SPOTLESSLY CLEAN. You could literally eat off the floor! So if you want boutique charm with staff that truly cares in a price range that won't break the bank, you won't find any better than Adara. These people know hospitality and it shows throughout in every detail. So if you're on the fence, trust me on this one -you won't regret the decision to stay here!
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Dear Marc,We are happy to know that you had an amazing stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 Excellent

milad

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 13, 2023
Dear Milad,Thank you for the excellent rating! We're delighted to hear that you found our place great. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Gary, SAN TAN VALLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owners of the hotel and very helpful.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Dear Gary,Thank you for your positive rating! If you have any specific comments or requests for your future stays, please feel free to share. We appreciate your feedback and look forward to serving you again.Sincerely,Hotel Manager

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 29, 2023
Dear Timothy,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying here. Clean and very friendly
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Sep 29, 2023
Dear April,Thank you for your perfect 10/10 overall rating and your positive feedback. We're delighted to hear that you enjoyed your stay and found the hotel clean and the staff very friendly. Your satisfaction is important to us, and we look forward to providing you with another enjoyable and friendly experience on your future visits. If you have any specific comments or preferences for your next stay, please feel free to share them. Your feedback is appreciated.Sincerely, Hotel Manager

10/10 Excellent

Julian

Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs a serious investment upgrade. It was dirty, it was loud, and it was loud as f. You could hear everything is next door rooms especially those above you. This one has been cut from the list.
Stayed 3 nights in Mar 2023

10/10 Excellent

Benjamin Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of care has been taken to refresh this motel, and it's really cute! Our room was huge, check in was pleasant and easy, and the location was very convenient.
Stayed 3 nights in Feb 2023

8/10 Good

Sekeena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk is super rude and unprofessional
Stayed 1 night in Jan 2023

8/10 Good

David

8/10 Good

shujen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Hotel Manager on Nov 7, 2023
Dear Shujen,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sandra

Stayed 1 night in Jan 2023

8/10 Good

Kristoffer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and quick to help with suggestions. If you're looking for an affordable place to stay on short notice this is the place.

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with our stay. Room and bathroom were large but had zero ventilation. Bathroom fan and light didn’t work. Nothing would dry because there was so much moisture in the air. Towels were horribly stained and had holes in them. There was no maid service still because of the pandemic the sign said. Pool heater was not working so it was unusable. Bedding also had holes in it. Expected more from this hotel chain.

2/10 Terrible

scott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelt like pure bleach . I Got out the shower and reached for a towel but noticed one towel was black from what appears to be oil from a car. Front desk staff didn’t say a word when checking me and my wife in.

8/10 Good

Rosa

Traveled with family
Liked: Staff & service, room comfort
It was good, quiet area,
Stayed 2 nights in Dec 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs
Bed bugs demolished my body on night 2 of a 5 night stay. Stay away from this place.
Stayed 6 nights in Dec 2022

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean and affordable… the views were nice! The bathroom needs major updating though!
Stayed 1 night in Nov 2022

4/10 Poor

Susan

Traveled with partner
We stayed here for the 2nd time on accident. No improvement noted since first stay. Jacuzzi was dirty (my husband brushed it) probably due to lack of use/attention. We had dirty marks on our sheets when we arrived to maid had to change the sheets our. Bath towels are too thin and small. Lots of potential here but missed the mark. Could be a more "boutique" feel but has work needed to take it to the next level.
Stayed 1 night in Nov 2022

8/10 Good

THOMAS

Liked: Cleanliness, staff & service
It was fine for one night
Stayed 1 night in Nov 2022

10/10 Excellent

Lethiyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
This hotel was very pleasant. It was quiet and clean. The front desk had excellent customer service.
Stayed 1 night in Sep 2022

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Adar’s is a charming hotel, and the management team provided exceptional customer service during my stay. The grounds & pool are well maintained, and the rooms were very clean, and tidy. It’s location is perfect for walking to downtown, and there’s a small liquor store right next door, that offers a selection of grocery items as well. Thank you Dan & Bahrat for your outstanding customer service and your warm friendly smiles, I truly enjoyed my stay over the long holiday weekend. Much appreciated, Loren S.
Stayed 1 night in Sep 2022

10/10 Excellent

Arkady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressions
During our 4-night stay, no one from the service team visited us to change sheets or sweep the floor, but luckily there was no need for it due to our love to live cleanly. Everything else was hunky-dory.
Stayed 4 nights in Jul 2022

8/10 Good

Audiel

Stayed 1 night in Jul 2022

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay except the water pressure was
Stayed 1 night in May 2022

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was extremely helpful. Air conditioner was on when we entered the room. Place was clean and roomy. Would revisit!
Stayed 1 night in May 2022

4/10 Poor

Morey

Liked: Cleanliness
Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Maybe a night or two on a budget
We were in room 45. Nice size room had been updated but the bathroom sink was clogged and we had to use the kitchenette sink. But the kitchenette sink had no hot water. Mattress was extra hard. Small towels in the bathroom and the pool was very dirty.
Stayed 2 nights in May 2022

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, room comfort
This motel was perfect for us
This is an older motel but the management is busy keeping it maintained. They took very good care of us too. Not a party motel, quiet guests looking for a clean reasonably priced place to stay. The shower had great water pressure and the pool was a nice and relaxing place to spend time.
Stayed 6 nights in Mar 2022

10/10 Excellent

Kayoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great family business! Friendly service. Clean rooms and will stay there again and again.
Stayed 12 nights in Feb 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and nice staff
Great stay and I would stay there again. There are nicer hotels but for the price you can not beat it. Location was safe and close to downtown. Hot tub was hot with a great view of the mountains.
Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveler

Three clearners were doing our room when we arrived, all without masks, so we didn’t stay in the room.
Stayed 1 night in Jan 2022

8/10 Good

Bradley, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small hotel/motel located very close to the "action" at Palm Springs. It was nice. The host was accommodating.
Stayed 1 night in Dec 2021

6/10 Okay

Hazvinei

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sketchy.
If you're looking for the absolute minimum and don't care about atmosphere or amenities, this is the place for you. If we hadn't paid already we would've changed hotels. Was just trying to save some money but it wasn't worth it.
Stayed 1 night in Oct 2021

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are friendly. We had a kitchenette which was nice. Near the Palm Springs main street. They just need to communicate to inform each other that we had the late check-out. The shower water pressure was too slow. We would stay here again, defiantly. Nice place
Stayed 2 nights in Oct 2021

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Springs Rejuvenation
From the moment I stepped in, I felt relaxed It was a nice walk to the downtown area where there was the Village Festival happening Once I returned, the jacuzzi was very relaxing to end the evening It was just what I needed to get revitalization, and would return
Stayed 1 night in Oct 2021

10/10 Excellent

Dara

Stayed 2 nights in Sep 2021