Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Timeshare with good location to Palm Springs fun

Posted Jul 25, 2015
Pros: Location, room arrangement, having a garage
Cons: Action that management takes when there's a problem
Location: Wet & Wild waterpark, airport, downtown Palm Springs (approx. 5 miles away)
This was our 2nd year staying at the Raintree timeshare resort. The location works for our family based on what we like to do when visiting (Wet & Wild waterpark, downtown Palm Springs, Palm Desert shopping etc..). The resort is small & clean. They have washers/dryers you can use but you need to provide your own detergent. The pool area is relatively small but sufficient. The room itself was clean; there were a few problems mostly due to aging & use (loose/kind of falling apart shower head etc..). The beds are alittle hard but they work. Pillows are firm so if you like squishy pillows bring your own. The major downside to the resort is lack of management proactiveness at night. You never know who will be your neighbors & unfortunately a very large group of people had booked the resort & had a pool party until 2:00 a.m. We called management twice about it & they said all they could do was let security know....they were very hands off which resulted in an ongoing, all hours party. This is fine if you're part of the party but if you're another paying guest who is looking forward to a nights rest you've got another thing coming. Note: our first year we experienced another large party who had booked here. They didn't keep everyone up until 2:00 a.m. but they did take over the pool area for the day. I realize we cannot control who the resort allows to stay but based on our recent experience we will no longer be booking with Raintree.
5 out of 5
Recommended
for Everyone
by A verified traveler from san pedro

great hotel

Posted Jul 20, 2015
Pros: The staff was friendly caring and very attentive
The staff was great very friendly and the check in staff very nice Im already planning my next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Recommend for everyone!

Posted Jul 7, 2015
Cons: Coffee in the room would be very nice and carpet was little bit dirty and outdated.
We stayed two nights at one bedroom suite. It was big and nice room. Only the thing I noticed was carpet was little outdated. But other than that, everything was so clean and nice. Comfortable king bed and even sofa bed. Internet(with surcharge) was well connected, staff were very helpful and friendly, room was very clean and huge, nice patio and etc. Oh, one more thing ... There was a coffee maker but no coffee in the room but at lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary Vacation

Posted May 19, 2015
This place was superb in every way and quite the value!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Upland, Ca

Stay

Posted May 18, 2015
Everything great except barbecue grill to far from room, if not facing pool.:(
4 out of 5
Recommended
for Everyone
by A verified traveler

Sister's Getaway

Posted May 16, 2015
Cons: Carpet in the units could be updated.
My sister and I stayed at Cimarron for 6 nights and had a wonderful time. It's spacious, quiet and has beautiful landscaping along with a gorgeous salt water pool. I hope to come back again next year.
3 out of 5
by A verified traveler from running springs ca

Horrible smell

Posted May 4, 2015
We stayed here for our anniversary . Complained about a horrible smell "sewage" smell . The staff can't look at u in the eye , as if that's always a problem . Stains on the curtains . Thin walls . Not much to do if u have kids .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
We stayed here for Stagecoach! It was perfect! Loved our room!
4 out of 5
Recommended
for Getaway With Friends
by Tyler from Los Angeles

Good value and very spacious

Posted Apr 28, 2015 on Hotels
The front desk staff was very helpful and check-in was easy. The room was very nice and comfortable. There are some minor cleaning issues the maid staff missed. Left over alcohol in the fridge, dust layer on some furniture and a dead fly on the bathroom counter. The price and comfort more than made up for those minor issues.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Perfect Stagecoach Getaway

Posted Apr 28, 2015
Upon check in we were greeted with several friendly staff members. We showed up a little early and our room was being cleaned so one of the girls ran over to see when it would be ready and we ended up only having to wait 5 minutes. We had a 1 bedroom suite which was perfect for our group of 4. The room was much more spacious than I imagined and the convenience of the private 2 car garage just outside our front door was lovely. We made good use of the full size fridge and toaster but didn't have much time to make use of the rest of the full kitchen. We all loved this place and would highly recommend it to anyone looking for a nice weekend getaway.