Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego,CA

Nice Hotel close to all needed places for stay

Posted Mar 29, 2015
Pros: simple and clean and lovely friendly staff
Cons: the noises
Location: plenty to do - Palm Springs a few minutes away
Incredible electrical noises all night kept me waking up - huge water noise, mechanical noises, I assume hotel a/c etc.
2 out of 5
by A verified travelerfrom california

I would not stay there again. Way too much money.

Posted Mar 24, 2015
Pros: Nothing except location.
Cons: They need a complete remodel and upgrade.
Location: I was not looking for things to do but the location was great for my needs.
Very worn and dark. It was clean but depressing. The staff was pleasant but the room was dark, very, very worn and the air conditioning didn't work very well.
2 out of 5
by A verified travelerfrom Gig Harbor, Washington

A tired old facility

Posted Mar 21, 2015
Pros: It was safe and convenient.
Cons: Almost everything (the bed was fine as were the coverings and pillows).
Location: Convenient. We went to the BNP Paribas Tennis Tournament.
Our "kitchenette" had a mini-fridge where a full size refrigerator had been and a 30+ year old range/oven. The cupboards were absolutely bare. A small placard in the kitchen noted we could get a dish set at the front desk. It included 1 pot, 1 pan (no lids), 2 each: plates, bowls, coffee mugs, juice glasses and flat wear. There were no sharp knives, cutting board, pot holders, dish rag or towel, cooking utensils (turner, tongs, strainer, can/bottle opener, corkscrew, et cetera). The wireless internet was down as much as it was up. The laminated TV guide was not even remotely reflective of the station channels. The hotel staff was friendly and for the most part as helpful as they could be given what they had. No fruit at the breakfast bar any of the four days we were there.
3 out of 5
by A verified traveler

Posted Mar 20, 2015
Pros: the room was clean and the bed was comfy
Cons: just needs general updating
we stayed in a standard room with 2 double bed. the room was clean and the beds comfortable the facility needs updating. it is right on the 111 so the front by the pool was loud. we had a room at the back which was quiet but looked over a trailer park...but if you looked above that you could see great canyon hills which were very cool. the bathroom was small. since we were mostly out of the hotel this worked quite fine for us but you wouldn't want to spend any time in the room except for sleeping. it came with a microwave and small frig and a very small tv screen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Cons: Overall updating of facilities
Location: Good
Stay was basically good. Rooms need updating. Carpet had many stains and air conditioning were loud although they did there job well. Location was good and staff was friendly and helpful.
2 out of 5
by A verified travelerfrom ca

Fair price. Fair accommodations

Posted Mar 18, 2015
Overall slightly less than par. Room was fairly clean and well used. Requested for a new sheets, tub needed re-cleaning/sanitizing. Staff is very friendly and willing to assist. Free breakfast has limited assortment and quantities; recommendation: arrive early and complement with your own , outside, pre- purchased fruit.
2 out of 5
by A verified travelerfrom Oregon

Mimi Room

Posted Mar 15, 2015
Location: Indian Well Tennis Tournament
I expected a double queen room to have room for two beds. This room was converted from a single to a double . There was NO room from the bed to the A/C unit. The table and chairs were rowed up along the wall so there was no room for a bag.
2 out of 5
by A verified traveler

Posted Mar 9, 2015
ROOM QUITE DARK AND SPARCE LOOKING REPAIR WORK TO TILE IN BATHROOM, LOOSE AND DID NOT LOOK PROFESSIONAL. ALSO, WALLS VERY THIN. WE WOKE UP IN MIDDLE OF NIGHT LISTENING TO PEOPLE WALKING ON SECOND FLOOR HALLWAY AND ALSO, NOISE IN ROOM ABOVE US. SORRY!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Arcadia

Posted Mar 1, 2015
From 1 to 10, I'll give them 5, the rooms are big and nice but my room needed some repairs before My stay. Also, I want to say that there's only 1 elevator, the hotel is big so it's hard to get to the room because you need to walk a lot, there's only one ice machine, in a hotel like this we need like 10 of those, thank you!
3 out of 5
by A verified travelerfrom LA

Run Down

Posted Feb 28, 2015
Pros: Breakfast was provided.
Cons: New furniture and appliances. Update the countertops and paint. New carpet.
I felt like I was in a converted apartment complex that was run down. Everything was dated and the closet door was off the track, so I was unable to hang my clothes. I was worried about getting in bed cause I felt like something was going to crawl out. For the price, very disappointed.