Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oc

nice staff

Posted Apr 27, 2015
Pros: just about everything
Cons: Bar open after concert
A+++ Cava has great breakfasts Staff was very nice and fun
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
We stayed here for the Coachella festival. Thoroughly impressed starting from the drive in, to the check out. Staff is warm and friendly. The actual hotel is amazing and blew us away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Apr 13, 2015
Great experience! Accommodations were very comfortable and the staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Upper Marlboro, MD

Posted Apr 10, 2015
Wonderful stay. My 14 year old son enjoyed the hotel as his Spring Break getaway from MD. We had a large corner 2 King room. Very spacious! Spectacular mountain view from the pool!
3 out of 5
by A verified travelerfrom Nebraska

Hidden Charges

Posted Apr 9, 2015
My stay at this resort was excellent. The location was good. There are many restaurants close by. My only problem was hidden charges. I was charged for services that I did not use. They tack on a significant extra daily charge.
Comment from Hotel Management
Apr 13, 2015 by Director of Rooms, Hotel Management
Thank you so much for the great feedback regarding your recent stay with us. We were glad to see that the resort experience was excellent and you enjoyed our location. We do have a daily resort fee which includes over $150 of items including upgraded internet, self parking and much more. We have this fee posted on our website and all other sites we partner with so guest are aware. We'll make sure everything is posted correctly as we never want a guest to feel like we're hiding anything. Thanks again for the feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice little getaway

Posted Apr 5, 2015
This was our first time here and we enjoyed our one night stay. All the staff was very friendly. The hotel pool area is great as well as the fire pits outside. We will definitely stay here again.
4 out of 5
Recommended
for Families
by A verified travelerfrom San Mateo, CA

Your average nice Resort

Posted Apr 4, 2015
Pros: Quiet setting, spacious rooms, covered parking, good restaurant options.
Cons: The resort fee seems a bit excessive - I am a Marriot Gold member and as such would not have to pay for internet, or fitness charges..
Location: Desert Garden and Zoo Joshua Tree park Wet and Wild Mt St. Jacinto
The resort is located in quiet golf course surroundings. The pools, and lawn are nice especially for smaller children. Rooms are spacious and comfortable - just avoid being too close to the pool - it gets pretty loud. Restaurants are also good, and various options exist.
3 out of 5
by A verified travelerfrom vancouver

the hotel was just okay-nothing special

Posted Apr 1, 2015
Cons: front desk staff to be more helpful, keep pool area clean
the staff were not particularly interested, the pool area was not kept clean, the room was clean and comfortable i would not recommend it-im sure there are better hotels for the price!
Comment from Hotel Management
Apr 4, 2015 by lisa@roughleyspeakingpr.com, Hotel Management
Thank you so much for the great feedback regarding your recent stay at our resort. We appreciate the specific information concerning the front desk team and the pool area. We will be sure to discuss these items with our team to help improve our service. Thanks again and we hope to see you back soon.
2 out of 5
by A verified travelerfrom Atlantis

Expedia Gold + got me the Worst Room in the Resort

Posted Mar 24, 2015
Pros: Breakfast buffet only.
Cons: Training of their staff , front lobby staff, and cleaning staff.
Location: Golf, Golf Golf
Noise all night from Elevator Lift motors Banging at every start-up. Everything was $$$$ more than it should have been. Resort fees plus resort tax plus Valet Parking not included in Expedia price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Mar 20, 2015
This is our second time staying at this hotel/resort, I travel for my job but this time I was on vacation with my family. My son has food allergies and I have never been to a place that takes such care with his meals as this place, they are so careful. Truly remarkable they ever messed up a meal. Always making sure they make thing to our specifications, weather in their restaurant or room service. If you have a person with food allergies you know how nervous the dining experience can be. This place is great, truly amazing. We will never stay any other place. I wish there were more places like this one.