Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Comfortable

Posted Jul 14, 2014
Pros: Location. Peaceful and quiet. Kitchenette provisions. Efficient and personable staff. Breakfast provided with adequate choices.
Cons: Provide oven in addition to microwave.
Location: Relatively convenient to restaurants and services
My visit was peaceful, the staff was personable and the environment was very good.
5 out of 5
Recommended
for Everyone
by ron from m

Would stay there again

Posted Jun 16, 2014
Great!! Will stay there again.. family love the room.. had great time in the pool
4 out of 5
Recommended
for Families
by A verified traveler

nice

Posted May 27, 2014
Pros: free breakfast
Cons: upgraded bathroom
Location: agua caliente
overall it was nice. but, a.c was too loud at night and the bathroom wasn't that clean. the breakfast was okay.
Comment from Hotel Management
Jul 12, 2014 by Johnathan, Hotel Management
Thank you for staying with us and sharing your experience with us. Please forgive us for the AC issues and the cleanliness. I will be reviewing this information with my staff to ensure these issues are not duplicated. Thank you again for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a nice area

Posted May 5, 2014
Cons: Spray the rooms on a consistent basis to avoid the return of ants
This hotel was very nice and the greeting from staff was exceptional. The only problem I had with the room were with ants in the bathroom but that is expected in extreme heat. The daily breakfast was very good too Will definately return to this hotel.
Comment from Hotel Management
May 6, 2014 by Johnathan, Hotel Management
Thank you for staying with us in Palm Desert! I apologize for the situation with the ants. We will contact our exterminator and ensure there are no further issues for our future guests. We hope you will give us another chance in the future to better serve you.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice very comforable room

Posted Apr 15, 2014
Staff very helpful. Room cool, quite, clean. Hotel site well kept. Breakfast very good. No complaings.
Comment from Hotel Management
Apr 28, 2014 by Johnathan, Hotel Management
Thank you for staying with us and taking the time to share your experience. We are happy to hear you enjoyed your stay with us and hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified traveler

Clean, comfortable, no hassles.

Posted Mar 31, 2014
Good for a quick overnight. Price was OK. Breakfast could have been better.
Comment from Hotel Management
May 6, 2014 by Johnathan, Hotel Management
Thank you for staying with us in Palm Desert! We will look at the breakfast offerings to see what we can do differently. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by Roxy from Los Angeles, CA

Nice Enough

Posted Mar 28, 2014
Conveniently located about 3 miles from Indian Wells Tennis Center. However, surprised that hotel didn't have a shuttle to/from tournament as this is something offered by most hotels in the area. Breakfast was decent but, chef very temperamental! Large property with limited parking. So, if you arrive late at night, may not find parking on a busy weekend. Room was clean and orderly.
Comment from Hotel Management
May 6, 2014 by Johnathan, Hotel Management
Thank you for staying with us in Palm Desert. I do apologize for the lack of shuttle at the property. Typically shuttles are offered to hotels that are closer to the event. I will make sure we follow up with our staff to ensure that all guests are treated with the utmost respect and hospitality. Thank you again for staying with us and we hope to see you next year.
5 out of 5
Recommended
for Everyone
by John from Waleska, Ga

excellent

Posted Mar 27, 2014
Pros: location
Cons: High price
Location: golf and food
Perfect location for us. Nice room and grounds.....................................................................................................................
Comment from Hotel Management
Apr 14, 2014 by Johnathan, Hotel Management
Thank you for staying with us and your kind commentes. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel, I have stayed here since 2000

Posted Mar 25, 2014
Pros: Everything
Cons: Not at this time
Location: Applebees
Clean rooms, good experience with staff, breakfast (Love it!) love their waffles. Safe area for family
Comment from Hotel Management
Apr 28, 2014 by Johnathan, Hotel Management
Thank you for staying with us and sharing your experience. We are happy you enjoyed your stay with us and hope you will stay with us again on your next visit to Palm Desert!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy Stay

Posted Mar 18, 2014
We have stayed here once before. Excellent room but only complaint would be it was upstairs and had to climb 3 sets of stairs, no elevator. Overall great stay!
Comment from Hotel Management
May 6, 2014 by Johnathan, Hotel Management
Thank you for staying with us in Palm Desert. I do apologize for not having elevators. I hope you will give us another chance in the future to better serve you.