Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2014
very nice couple of problems but they were fixed very quickly
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Fun place to stay!

Posted Oct 10, 2014
Pros: The special evening receptions
Cons: The prices of stuff in the Market are really high, it's kinda ridiculous, but I suppose that's to be expected.
Location: Not much really except for the sister hotel and the Applebees located in the same parking lot.
This is an awesome little hotel! The room was huge, fairly modern, clean, and very comfortable. Every staff member I encountered was genuinely nice and friendly. They have special dinner/manager toast type stuff most nights of the week. I was there on a Wednesday for the Manager's Toast and they had a way better than expected spread of food, plus free beer and wine. Nice pool, good gym, little market inside the lobby if you need a snack or drink. Very pleasantly surprised, would definitely stay again.
1 out of 5
by A verified traveler

...

Posted Sep 15, 2014
Pros: They should really upgrade customers for the inconvenience or refund fully .
when we checked -in the refrigerator wasn't working. we were asked to switch the room which we did , no upgrade was done for inconvenience. Room which we moved had ants and spider ..we had no choice but to stay due to non-refundable room price. I am Marriott customer ,never had this bad experience
Comment from Hotel Management
Sep 18, 2014 by Johnathan, Hotel Management
Thank you for staying with us in Palm Desert. I am very sorry to hear about what happened during your stay with us. We typically upgrade our guests if there is an issue however we do have limited availability of our larger suites. Thank you for completing the survey and for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel

Posted Sep 3, 2014
It was very nice, but it could be better than it was. Too many bugs pool was very dirty. No towels I stayed in this hotel because all other hotels was booked so this was my last choice with the kitchen.
5 out of 5
Recommended
by Genevieve from Newport Beach

Clean and reasonably priced

Posted Jul 16, 2014 on Hotels.com
We had a great stay. Were very pleased with the cleanliness of all the room and bathroom. Front desk personnel was very cheery and accommodating. I would definitely stay here again. Since we stayed only one night, we did not get to experience any of the services besides the front desk. Location is great, central to everything. So happy to find a reasonable price for a last minute booking and find a very clean room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Comfortable

Posted Jul 14, 2014
Pros: Location. Peaceful and quiet. Kitchenette provisions. Efficient and personable staff. Breakfast provided with adequate choices.
Cons: Provide oven in addition to microwave.
Location: Relatively convenient to restaurants and services
My visit was peaceful, the staff was personable and the environment was very good.
4 out of 5
Recommended
for Couples
by Stacey from San Diego

Nice hotel

Posted Jun 23, 2014 on Hotels.com
This Residence Inn was nicer than one I've stayed at before. Not that that hotel was bad either. The staff here is very friendly. The room was cozy and comfortable with a lovely view of the neighboring golf course. Our daily breakfast provided by the hotel was pretty good. Overall a very pleasant stay. I would definitely book here again.
5 out of 5
Recommended
by A verified traveler

Wonderful stay!

Posted Jun 23, 2014 on Hotels.com
Beautiful hotel, fabulous service, just a great stay overall! Social hour and full hot breakfast were definitely appreciated.
5 out of 5
Recommended
for Everyone
by ron from m

Would stay there again

Posted Jun 16, 2014
Great!! Will stay there again.. family love the room.. had great time in the pool
5 out of 5
Recommended
by A verified traveler

Excellent hotel

Posted Jun 12, 2014 on Hotels.com
lived up to expectations. Staff friendly and helpful. Breakfast of good quality and manager's reception on certain evenings was excellent with wine and beer included. We could find no fault with this hotel and can heartily recommend it.