Ratings based on 1,092 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Sep 5, 2014
Took forever to check-in- long line - and then we were told our room wouldn't be ready until 4pm. Our keys to our room stopped working 4 TIMES. And we had them replaced 4 TIMES, and had to call security to do it and wait, wait wait. Phone in room didn't work. Large resort, definite signs of aging. Needs maintenance. Felt like Vegas, not Palm Springs. Tacky decor. Not my style.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Awesome place

Posted Sep 3, 2014
Loved our stay here! Especially the pool had a blast! Very friendly staff, room was nice clean had a nice little balcony facing the pool. I'm a big fan of Marilyn Monroe so I definitely loved the decoration. I would highly recommend anyone to stay here and we will be back! 😊
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing Weekend

Posted Sep 2, 2014
Pros: The pool and the room
Cons: Service at check in and pool
Location: on the outskirts but easily accessible by car to main road.
The lady work the check in was rude and disrespectful and had to be replaced by a manager to help us check in. We were accomodated we had a great room very comfortable and enjoyable. The pool experience was great except for the service at the pool when we ordered food, we were brought the wrong food and we had to wait over an hour before they even brought us any food. We were comped that meal as they made a big mess of the whole order. The spa was wonderful and enjoyable all in all a very nice hotel and enjoyable stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from la

Stayed for the pool

Posted Sep 1, 2014
Drapes stained. Room much smaller than the pictures present it to be. A bit over rated for the nightly price. The $20.. Valet fee a day is way too much as ur car is still parked outside. N the same area as self parking.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice Hotel, but...

Posted Aug 28, 2014
Pros: Room, pool and staff
Location: good location
rooms without balcony are too confined and for smokers, there are no ashtrays in parking or trash to throw the cigarette butts. No space for smokers pleasant second part, such as our building number 4, you had to go to the building of the main lobby. The desk staff and desktop maintenance was very well
5 out of 5
Recommended
for Everyone
by A verified traveler

Funky contemporary room

Posted Aug 26, 2014
We had a fabulous room- funky in style. The hotel staff was great and they gave us a room by the pool. The pools are awesome. The only catch is a hidden $25 extra resort fee they collect from you on top of your existing reservation . But the resort was fantastic
1 out of 5
by A verified traveler from sarasota

It looked so great in pic's on site,,, but no !!!

Posted Aug 22, 2014
Pros: Nothing !
Cons: Everything
Location: You need a car to do it .
Nothing worked, the ac was dead at 117 deg. Outside, sink didn't drain,,, the safe didn't open,,, We were promised a room with a view,,, well parking lot view ??? Really ??? You come late at nite, valet was no where to be found,,, Spa in renovation , and that was just forgotten to be mentioned in the site when you make reservations... Wrong, wrong, wrong, nothing felt right
1 out of 5
by A verified traveler

Motel 6 would have been cleaner

Posted Aug 19, 2014
Dirtiest hotel ever! Do not stay here. The smell was so horrible in the rooms, hallways, elevators that I couldn't breathe without gagging. This hotel hasn't been cleaned since it was built. I think they are hoping you are really drunk so you do not notice how filthy it is.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Super nice

Posted Aug 16, 2014
Pros: Environment.
Cons: None
Location: Go to tramway.
The experience was amazing.. I loved the swimming pool, the place is so quite . Happy to be closed to the mountain and to see and admire all the views.
1 out of 5
by A verified traveler from Corona, Ca

Hotel

Posted Aug 16, 2014
There room Key sucked... Everytime we left the room we couldn't get back in are room always had to call front desk to bring us new card key for the rooms