Lobby sitting area

Reviews of Infusion Beach Club

3 out of 5
Infusion Beach Club
1900 N. Palm Canyon Drive, Palm Springs, CA

Reviews

7.2

Good

Rating 10 - Excellent. 367 out of 1016 reviews" "
Rating 8 - Good. 232 out of 1016 reviews" "
Rating 6 - Okay. 171 out of 1016 reviews" "
Rating 4 - Poor. 117 out of 1016 reviews" "
Rating 2 - Terrible. 129 out of 1016 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
location
Stayed 3 nights in Mar 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price
Stayed 2 nights in Mar 2024

2/10 Terrible

Li-Hsuan, Alhambra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Downgrade our booking without notice. No paper towel, toiletries and hairdryer prepared in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Ken

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, good price.
Stayed 2 nights in Mar 2024

8/10 Good

Janet

Traveled with group
Liked: Staff & service, property conditions & facilities
For a budget property it was in pretty good shape. I would have liked to have a hairdryer and iron in the room
Stayed 2 nights in Mar 2024

8/10 Good

Karl

Liked: Staff & service
Disliked: Amenities
Good service. Rooms could use a couple more minor amenities (microwaves, coffee, etc)
Stayed 3 nights in Mar 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe location
Stayed 1 night in Mar 2024

8/10 Good

Peter, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean and close to everything and reasonably priced for Palm Springs - The restaurant next door was really good too! A bit of room for improvement on the beds and the pillows - pillows were soft, but lumpy… otherwise, a pleasant stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Michel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel charges premium rate for room with uncomfortable beds, paper thin walls, no one came and cleaned rooms between days or restocked towels soap etc. small things like bathroom door is best up needs paint door frame peeling and toilet seat only attached on one side. The beds were nice and clean but uncomfortable
Stayed 2 nights in Mar 2024

6/10 Okay

Min

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall our stay was okay. We had an early check-in and the front desk staff was really accommodating. The facilities and rooms could use a deep clean. There is no safety latch on the room door. Our room door strike plate was holding on for dear life so we wedged a chair under the inner handle for extra safety. The walls and windows are poorly insulated and you can hear everything nearby. Ask for a corner room to minimize noise-bleed over. The AC/heat units work great.
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Needs updating. No hairdryer in room.
Stayed 2 nights in Mar 2024

4/10 Poor

Roxanne, Alhambra

Traveled with group
Liked: Staff & service
Disliked: Amenities
Booked this last minute. Most hotels I usually stay at were booked. The hotel lobby was cute. Theres plenty of parking and the room has some cute artsy touches. Now the flip side is that the sink area/bathroom is pretty run down needs remodeling. The toilet seat was wobbling almost fell off the toilet. I found a critter on my bed. None of the items were plugged in: tv or ac and had a hard time plugging them in. There was also no phone to call reception from. No hair dryer.
Stayed 1 night in Mar 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, chilled environment, lovely people.
Stayed 3 nights in Mar 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Watch out, as they charged me the $100 deposit, even though I confirmed on check out that everything was OK and there was no extra charges.
Stayed 1 night in Mar 2024

8/10 Good

Alex

Stayed 1 night in Mar 2024

10/10 Excellent

Amber

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Was a nice stay. Was very clean.
Stayed 1 night in Mar 2024

8/10 Good

Dina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
It was a last minute visit. Room clean staff friendly pet allowed.
Stayed 1 night in Mar 2024

2/10 Terrible

Bruce

Stayed 1 night in Mar 2024

2/10 Terrible

Kenneth

Will never stay again there. Door didn’t close correctly, tv didn’t work. Bed was worse than sleeping on the ground. No hairdryer, no coffee maker. Just an all around bad stay. Only good was they had good water pressure for shower.
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Araceli

Disliked: Staff & service, property conditions & facilities
Not anything like the photos. Things are falling apart throughout the motel.
Stayed 2 nights in Feb 2024

2/10 Terrible

Yuval, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was full of hair and the toilet was not clean. I frcided not to stay
Stayed 1 night in Feb 2024

6/10 Okay

Melanie

Liked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Ramon, West Covina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean but pricey.
Stayed 1 night in Feb 2024

2/10 Terrible

Gabriel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

James R

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Not enough toilet paper and kleenex, had to go to front desk to request more. Didn’t have face cloths and only had had two glasses. The unit needs some minor repairs. Otherwise we would have rated the unit good to excellent.
Stayed 1 night in Feb 2024

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bed was very uncomfortable and pillows were old
Stayed 1 night in Feb 2024

10/10 Excellent

Ashely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sweet and friendly front desk
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well worth the $
Stayed 1 night in Feb 2024

4/10 Poor

Lee

Business traveler
Disliked: Cleanliness, property conditions & facilities
I stayed three nights and the sink was clogged, shower was broken, the Wi-Fi and cable kept going out. The room didn’t have a coffee maker, microwave or even a bucket for ice. The soap bar was the smallest I have ever seen.
Stayed 3 nights in Feb 2024

4/10 Poor

margaret, lakewood

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Low budget property.
Stayed 3 nights in Feb 2024

2/10 Terrible

Erika, La Quinta

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service from the girl at the counter and had no pillows or blankets
Stayed 1 night in Jan 2024

4/10 Poor

Andrew

Stayed 2 nights in Jan 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised it was nice but it needs better pillows
Stayed 2 nights in Feb 2024

2/10 Terrible

Carolyn

4/10 Poor

Carolyn

Traveled with family
Disliked: Property conditions & facilities
Broken table. No hairdryer, clock or room phone.
Stayed 1 night in Feb 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION WONDERFUL , EVERTHING CLOSE .
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 2 nights in Jan 2024

4/10 Poor

Karen

Traveled with family
Disliked: Amenities, property conditions & facilities
Pictures on website ARE NOT what the rooms look like. Refrigerator doesn’t work; bed pillows are timy (14x14); no closet; no elevator to 2nd floor; walls hace chipped off paint & stucco; no snack machines; noisy environment.
Stayed 2 nights in Jan 2024

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Nice pool too!
Stayed 1 night in Jan 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heliodoro

Liked: Cleanliness, property conditions & facilities
😉😉
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Stayed 1 night in Jan 2024

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jan

Business traveler
Liked: Staff & service, amenities
Really cheap
Stayed 2 nights in Jan 2024

4/10 Poor

Ara

Stayed 4 nights in Jan 2024