Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Costa Mesa, CA

Very Family Friendly

Posted Apr 14, 2015
Pros: Pools, kids activities
Great amenities and location. Golf courses are very nice. Close to the Living Desert Zoo, restaurants and shops
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Cons: The food at the pool was a little expensive. $100 for 4 people with 2 beers.
Nice hotel. Only issue was the construction that started every morning at 8 am.
2 out of 5
by A verified travelerfrom seattle

Expensive Cave

Posted Mar 31, 2015
We were put in a room that felt like a dark cave. We begged the front desk to move us because we were there for four days, but they made no effort.
2 out of 5
by A verified travelerfrom seattle

Nice resort with horrible staff.

Posted Mar 29, 2015
This resort is very nice for families with kids. If you are not traveling with kids it sucks because they allow kids to use what is supposed to be the adult pool area. Ir was very loud and annoying with kids everywhere. They had security staff at the pool watching everyone like Hawks. Very intrusive! They yelled at us for moving an umbrella a few inches very rudly. The front desk help was very rude to my adult daughter when she Went to get a new room card when ours did not work. When we were locked out of our room a second time, in 100 degree heat due to card not working they drilled us at our door asking for idtifcation that was locked in the room. They made us feel like criminals most of the time while there. I could go on on on.. The staff at the front desk showed absolutely no customer service. We had to go back and forth in very hot weather to front desk trying to get our luggage from the none existent bell hop outside. I did bring to the staffs attention that we were not happy with the staff and they did nothing to remedy the problems we were having and could have cared less. I will not stay here again!
3 out of 5
by A verified travelerfrom san diego

Nice grounds, mediocre room

Posted Mar 16, 2015
Not worth $350 during any night--even during march
Comment from Hotel Management
Mar 22, 2015 by jackson2180, Hotel Management
Dear Tennis, I want to thank you for choosing us as your location in the desert. I apologize that you feel you didn't get what you deserved. We do hope to have an opportunity to serve you again in the future. Thank you again for the feedback on the resort grounds.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Nice family hotel, clean, quite, comfortable, a bit far from town for us but overall good experience
Comment from Hotel Management
Mar 22, 2015 by jackson2180, Hotel Management
Dear From, thank you for taking the time to provide us with your feedback. We were excited to hear your positive comments on our resort. We are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Golfing Trip

Posted Feb 18, 2015
Pros: Everything
Cons: Nothing
Location: Golf was very close and also to some good resturants
The villas are very comfortable and clean. The pools are amazing..The staff are very friendly and helpful. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
Awesome. Very clean and friendly. Food was great out by the pool.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Nice Place!

Posted Feb 3, 2015
Pros: The staff was nice, room was clean, restaurant was good, pools were clean, workout room was great, grounds were very nice.
Cons: Room was dark and I didn't really like being charged for parking.
Location: Good central location. Close to stores and attractions.
Overall we enjoyed our stay very much. I would give it an A-.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wis

Nice rooms good location

Posted Jan 31, 2015
Rooms very nice but living room furniture very uncomfortable. Spacious. Great location. Staff friendly.