Ratings based on 435 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Central California & New York
Lovely grounds and quiet.Posted Dec 27, 2014
Pros: The room was perfect for the 3 of us, the grounds were lovely and the staff friendly.
Cons: Can't think of any thing.
Location: We were in Rancho Mirage to visit family, so didn't have an opportunity to explore the area. We did discover there are lots of things to do.
We were only able to stay 2 nights, but thoroughly enjoyed our stay.
for Couplesby A verified travelerfrom Los Angeles
Housekeeping staff could use more trainingPosted Dec 16, 2014
Pros: Villa size and comfort; availability of dining on-site.
Location: The mostly overpriced shops of Palm Desert, and the very nearby Agua Caliente casino.
Lovely place for a romantic getaway, our purpose for the visit. Fabulous bed - the Westin Heavenly Bed. So good I ordered one for my home after the visit. However, housekeeping staff repeatedly failed to fulfill requests and cut corners on cleaning. Ignored two requests to replace hotel robes they had taken away on first (of three) mornings along with dirty towels. And there was mold growing in certain corners.
for Everyoneby A verified traveler
SCGA golf tournamentPosted Dec 2, 2014
Pros: comfortable bed
Cons: a bit loud above. I could hear people walking on the floor above
Location: great golf facility at mission Hills
Played in the SCGA golf tournament at Mission HIlls so it worked out great.
by A verified traveler
Lipstick on a PigPosted Nov 29, 2014
If you like a hotel with rooms that are still stuck in the 80's, hotel staff knocking on your door at 8AM to clean, children and silver hair folks everywhere you look, this is your place! Way overpriced for what the place really is which is an extended stay budget "motel", not hotel.
for Everyoneby A verified travelerfrom san diego
Clean, fun and roomy for familiesPosted Oct 12, 2014
We has a great time. The staff was great. The room was well equipped with all necessities. (Fridge, stove, microwave, washer dryer). Pool is fun with lots of poolside activities. Great for family.
for Couplesby A verified travelerfrom Canada
Good place for R & R.Posted Oct 5, 2014
Location: Location only drawback as you have to drive to restaurants & shopping but area isn't that big so doesn't take that long.
Our unit was very close to the east pool which was very quiet. Just what I needed. Hubby golfed while I relaxed poolside. Read 2 books which doesn't happen at home.
Comment from Hotel Management
Oct 12, 2014
Dear Shelagh, thank you for sharing your experience at our resort. I am so happy to read that you had a great experience with us for some always-needed rest & relaxation. Thanks for your great comments and we look forward to welcoming you again to the Westin Mission Hills Resort & Villas. Cheers!
for Everyoneby A verified travelerfrom California
Beautiful Resort with water slidePosted Sep 29, 2014
The resort is beautiful, relaxing and you never want to go home! The resort has every amenity that you can think of. A shuttle will take you anywhere on the property you want to go. Our children enjoyed the swimming pools with the water slide. It was the most amazing experience ever!
Comment from Hotel Management
Oct 12, 2014
Dear Anthony, thank you for sharing your great experience at our resort. I am so thrilled to read about your amazing experience and utilizing everything our resort has to offer. Thanks for the great comments and we hope we have the opportunity to welcome you and your family back to the Westin Mission Hills Resort & Villas. Cheers!
Recommendedby mushan lifrom CA
Posted Sep 16, 2014 on Hotels.com
will never ever stay at this hotel again.
Recommendedby A verified traveler
Posted Sep 9, 2014 on Hotels.com
for Golfby Jamesfrom Toronto
DisappointingPosted Sep 9, 2014 on Hotels.com
Disappointed, prefer the hotel and not the villas. Did not know these are time shares and come with pressure to listen to presentation. Would not stay here again