Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 8, 2014
Nice hotel with a nice view of mountains. Clean rooms and well furnished. Golf course and several pools available. Nice meeting rooms and facilities.
Comment from
Jan 12, 2014
Dear anonymous, Thank your for the great comments about our resort. Glad to read you had great experience and hope to serve you again at the Westin. Be Well.
2 out of 5
by A verified traveler

Not worse the money, units are small and pools are

Posted Apr 7, 2014
We had a small unit, ( The only available) we asked for a late checkout even for an extra fee and we were not allowed. Main pool was not heated. I will not go back to this resort again.
Comment from
Jan 12, 2014
Dear anonymous, thank you for sharing your feedback about your experience. Please accept my apology for the temperature of the pool. We did have a mechanical breakdown with our pool heater for a short time and we returned to our normal temperature. I am so sorry you experienced this rare occurrence. Please know that we care deeply about delivering the best possible experience, and I am sorry we did not meet your expectations. Thanks again for your feedback and Be Well.
4 out of 5
Recommended
for Everyone
by A verified traveler

A place to enjoy warm weather

Posted Mar 31, 2014
Pros: big and roomy- and posh!!
Location: Easy access to main roads
Hotel had al the amenities one needs for a holiday.
3 out of 5
by A verified traveler

Looked good on paper

Posted Mar 31, 2014
Bio-accidents closing the pool 2 days running, not allowed to use other pools on same property until noon daily, dinged 15.00 per day to park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really nice villas, very friendly staff.

Posted Mar 30, 2014
Pros: Great atmosphere for some well rested nights!
We had a great week at the Westin Mission Hills. We would definitely visit again.
Comment from
Jan 5, 2014
Thank you for the kind remarks about our resort and so happy to read that you and your family had a great week with us in the desert. Cheers!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay for the money in sun!

Posted Mar 27, 2014
Great location in Rancho Mirage. Close to all you need. Excellent set up with transportation between the villas and hotels. multiple pool options. kids programs. Play gym for young children with canopy. Beautiful path for walking/running/biking with view of golf course. No problems with staff, however they do send the laundry out. I accidently left my bathing suit wrapped in a towel. Housekeeping took it and it ended up gone for good. Many kids at this hotel! Great for families
4 out of 5
Recommended
for Everyone
by Jason

Fun in the Sun

Posted Mar 21, 2014
Pros: The way the property is set up. We never felt like we were fighting for space. Our room backed onto a beautiful green space and stream.
Cons: Our room really only got cleaned once during our stay. It was not a big deal but there must be a better way to organize the cleaning staff?!
Location: This hotel is about a 20 min drive from the airport/down town Palm Springs. This hotel is closer to Palm Desert. Lots of restaurants and shopping.
My family and I spend five days at the Westin Mission Hill Palm Springs resort. We all had a great time. The size of the room is great for families or couple who like a little extra room. The property was beautifully keep. All the staff from the pool attendants to the staff who checked us in were all very friendly and happy to help us.
Comment from
Jan 30, 2014
Jason, thank you for sharing your feedback about your experience at our resort. I am so happy to read that you have a great time with us. It is great to read that our associates were helpful & friendly with creating memorable moments. Please accept my apology for the missed room cleaning. Our team strives to deliver the very best. I will share your feedback with the team so we can continue to strive for excellence. Thanks again for your comments and we hope to see you again at the Westin Mission Hills Resort & Villas. Many thanks and safe travels!
Comment from
Jan 30, 2014
Jason, thank you for sharing your feedback about your experience at our resort. I am so happy to read that you have a great time with us. It is great to read that our associates were helpful & friendly with creating memorable moments. Please accept my apology for the missed room cleaning. Our team strives to deliver the very best. I will share your feedback with the team so we can continue to strive for excellence. Thanks again for your comments and we hope to see you again at the Westin Mission Hills Resort & Villas. Many thanks and safe travels!
5 out of 5
Recommended
for Everyone
by Jackie from Winnipeg,MB,Canada

Week in the sun

Posted Mar 21, 2014
Pros: Clean, large rooms with kitchenette, BBQ, washer, dryer and dishwasher.
Location: Don't miss the Palm Springs Aerial Tramway. The ride up isn't as scary as you might think. The views in San Jacinto State Park are amazing.
Stayed here on a rare Expedia deal. The villa was as big as my house. The fully equipped kitchenette made preparing breakfasts and suppers a breeze along with the BBQ on the patio. The grounds were beautiful and it was a pleasure to walk around the facility in the morning. There is a lovely pond area between the villas with resident ducks. If you stay here please don't feed the ducks because they are already so tame that the ducks come up and look in your window. I think one duck was considering jumping up on my patio chair to grab my protein bar until my husband shooed him away. So, please don't feed the ducks!
Comment from
Jan 30, 2014
Jackie T, thank you for sharing your great comments about your experience here at the Westin Mission Hills Resort & Villas. I am glad you were able to visit us and have a wonderful week of sun in the desert. Thank you for choosing to stay with us and we hope to see you and your family again at the Westin! Be Well!
Comment from
Jan 30, 2014
Jackie T, thank you for sharing your great comments about your experience here at the Westin Mission Hills Resort & Villas. I am glad you were able to visit us and have a wonderful week of sun in the desert. Thank you for choosing to stay with us and we hope to see you and your family again at the Westin! Be Well!
4 out of 5
Recommended
for Everyone
by Sandra from Alberta, Canada

Would be a great place to take children.

Posted Mar 17, 2014
Pros: I like the kitchen availability and great beds.
Cons: Carpets could have been cleaner.
Location: The complex is a fair distance from Palm Springs facilities but close to major freeway if travelling out of town.
Staff was very friendly and helpful. Carpets could have been a little cleaner. Liked the fact that the room was cleaned daily.
4 out of 5
Recommended
for Everyone
by 10S Fan from Charleston, SC

Nice villa in immaculate surroundings

Posted Mar 16, 2014
Pros: walking the property was a treat . . . well maintained, beautiful landscaping/flowers. Roomy, nice kitchen, comfy bed.
Cons: We were in handicap room, no tub. . . walls a bit thin, could hear neighbors at times. A/C had a mind of its own. Add tennis channel to TV lineup!
Location: The villa is roughly midway between Palm Springs and Indian Wells (tennis). The Palm Springs Tram is a MUST DO!!!
Stayed in a 1BR premium villa during BNP Paribas Tennis Tournament. Decent layout, fully equipped kitchen including ice maker/dish washer . . even had washer / dryer. Excellent maid service (they knew what we needed after a day and made sure we were stocked). Bathroom was spacious yet was for handicapped and thus had no tub as many of the other units apparently have. Nice pool, well maintained. Grounds were immaculate and were in excellent condition. Beautiful views of mountains / golf course.
Comment from
Jan 23, 2014
10S Fan, thank you for sharing your comments about our resort. It is great to read that you had a great time with us in the desert. Thanks for the great feedback and hope we have the opportunity to serve you again at the Westin. Cheers!