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Reviews of Shadzz Motel & Conference Centre

4 out of 5
Shadzz Motel & Conference Centre
145 Fitzherbert Avenue, Palmerston North

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 385 reviews" "
Rating 8 - Good. 124 out of 385 reviews" "
Rating 6 - Okay. 18 out of 385 reviews" "
Rating 4 - Poor. 7 out of 385 reviews" "
Rating 2 - Terrible. 1 out of 385 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
the car park exit is very narrow.
Stayed 1 night in Mar 2024

8/10 Good

Desley

Stayed 3 nights in Mar 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bed was comfy Gardens and surrounds need tidy - could with with a ferurb in rooms - wallpaper peeling off wall chipped paint etc
Stayed 2 nights in Feb 2024

10/10 Excellent

paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nuce
Stayed 1 night in Nov 2023
Response from Jesse on Dec 4, 2023
Thank you.

6/10 Okay

Brendan

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Peter Franz

Stayed 2 nights in Nov 2023

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Allan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room and friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet motel with pleasant helpful staff, handy to the plaza shopping centre
Stayed 2 nights in Oct 2023

6/10 Okay

brendon

Liked: Cleanliness, staff & service, amenities
Clean and what you need for a reasonable stay. heard noisy neighbours at all hours of the night/morning. Laundry could be heard all night.
Stayed 2 nights in Oct 2023

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night check in was appreciated
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Gross but good service
My partner and I went over for a weekend. Honestly can’t complain about service at all, the lady at the front desk was very kind, easy to deal with & welcoming. He bed was comfortable but the top blanket smelt a bit and felt dirty so definitely didn’t sleep with that. The heat pump was good to use though so we didn’t get cold or anything. The spa bath was gross (sorry) in the actual jets you could see black mole looking like stuff - so I used a piece of toilet paper to wipe around it and it cruelly came off easy so just made me think how thorough do they clean them- it just takes a bit more effort and maybe using a good spray and a brush to clean … i don’t know… just an idea. The complimentary shower cap/soap bar etc on the bathroom vanity was soaking - and neither of us even used the tap or anything at that time (we literally just arrived) so not sure why it was soaking but the small cardboard boxes they were kept in was wet. We looked for a leak or anything or even water on the vanity and there was nothing - so honestly not sure how the hell or why it as so wet, but again just a bit more effort put into a room checking all these things prior to. A guest arriving will be hugely beneficial for the team there. Garden behind kitchen window was over grown and a huge mess.. AGAIN more effort put in the back HUGELY BENEFICIAL!
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Amenities
Clean and tidy staff were very nice helpful and friendly property was vey clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Don

Traveled with family
Liked: Amenities
Very clean carpet and comfort great level
Stayed 1 night in Aug 2023

6/10 Okay

Jason

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Was clean and tidy. Bathroom a bit out of date but was very usable and clean and tidy.
Stayed 1 night in Aug 2023
Response from Jesse, on Aug 10, 2023
Thank you for your stay and hope to see you again.

10/10 Excellent

Elaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Would have been good of spa pool bubbles was working.
Stayed 1 night in Jul 2023
Response from Jesse, on Aug 10, 2023
Thank you for your good review and hope to see you again.

8/10 Good

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Provided all the necesities. An easy stay. Good location for us. Clean and friendly service. We would stay there again on another trip to Palmerston North.
Stayed 4 nights in Jun 2023
Response from Jesse, on Jul 5, 2023
Thanks Alan and hope to see again.

10/10 Excellent

Robert Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jesse on Jul 5, 2023
thank you Robert and hope you have a good day.

10/10 Excellent

Fiona

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so lovely.
Stayed 2 nights in Jun 2023
Response from Jesse on Jul 5, 2023
Thank you Fiona

8/10 Good

Sheryl

Stayed 2 nights in Jun 2023
Response from Jesse on Jul 5, 2023
Thank you Sheryl and your reviews.

10/10 Excellent

Julie

Stayed 1 night in Jun 2023
Response from Jesse on Jun 17, 2023
Thank you Julie and hope to see you again.Have a good day.

10/10 Excellent

Joanne, Marton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, good amenities. Would definitely stay here again.
Stayed 1 night in May 2023
Response from Jesse on Jul 5, 2023
Thank you Joanne and good review. Hope to see you again.

8/10 Good

Keith

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean but a bit noisy
Stayed 1 night in May 2023
Response from Jesse on May 21, 2023
Thank you for your review.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Jesse on May 3, 2023
Thank you Doug and your good review. Hope to see you again.

2/10 Terrible

Wikitoria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Fire alarm went off more than 3x for no reason, and felt unsafe due to others being loud and drunk on-site
Response from Jesse on Apr 27, 2023
we will get improve and thank you for your good tips.

6/10 Okay

Trevor

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Car security was good. Exit was Abit tight. Late clints need to be Abit more respectful of others. My kids got woken up. Overall about a 7 for an motel.
Stayed 1 night in Apr 2023
Response from Jesse, on Apr 22, 2023
Thank you for your good tips.Have a good day.

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fresh looking room
Stayed 1 night in Mar 2023
Response from Jesse on Mar 28, 2023
Thank you and hope to see you again.

10/10 Excellent

Glen, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite close to town
Stayed 1 night in Mar 2023
Response from Jesse on Mar 28, 2023
Thank you and have a good day.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Jesse on Mar 28, 2023
Thank you and have a good day.

6/10 Okay

Peter Franz

Stayed 2 nights in Feb 2023
Response from Jesse on Feb 27, 2023
Thank you and have a good day.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property for families. Clean and tidy and a great location. Will definitely be back.
Stayed 1 night in Feb 2023
Response from Jesse on Feb 27, 2023
Thank you and hope to see you again.

8/10 Good

Chris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms comfortable. Would of been nice to come back on the 2nd night to beds been made though
Stayed 2 nights in Feb 2023
Response from Jesse on Feb 6, 2023
Thank you Chris and hope to see you again.

10/10 Excellent

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice and friendly staff. Good price. A few minor things need repairing.
Stayed 1 night in Jan 2023
Response from Jesse on Feb 6, 2023
Thank you Brett and good tips.Hope to see you again.

10/10 Excellent

Rosiane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, the room was big and comfy. We really enjoyed the time there.
Stayed 1 night in Jan 2023
Response from Jesse on Jan 21, 2023
Thanks Rosiane and your stay at Shadzz motel. Hope to see you again. Have a good day.

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2023
Response from Jesse on Jan 21, 2023
Thanks Stacey and hope to see you again.Have a good day.

10/10 Excellent

Natalie

Stayed 4 nights in Jan 2023
Response from Jesse on Jan 8, 2023
Thank you Natalie and hope to see you again.

8/10 Good

wayne

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Jesse on Dec 22, 2022
Thank you and have a good day.

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Jesse on Dec 22, 2022
Thank you.

8/10 Good

Ken

Business traveler
Liked: Staff & service
Disliked: Amenities
Location is good. TV initially worked but then Sky just stopped, probably not paid uo to date. No alternative like streaming or freeview stations.
Response from Jesse on Dec 22, 2022
we will get an improvement

8/10 Good

Rajesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small owner operator property
Response from Jesse on Dec 22, 2022
Thank you for your stay and hope to see you again.Have a good day.

10/10 Excellent

Sonya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Difficulty with reception in that English is not their first language. They could not understsnd my name so some time taken in checking me in.
Stayed 2 nights in Dec 2022
Response from Jesse on Dec 22, 2022
Thank you for your review. Have a good day.

8/10 Good

Mandy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was nice and spacious. Staff we're every accommodating. Unfortunately when I opened the fridge door I encountered a baby cocroach running along the top of door i got rid of it and went back to find another running along the bottom so got rid of it. Didn't find anymore but kept looking at surfaces in case more appreared I don't like crawling bugs
Stayed 1 night in Dec 2022
Response from Jesse, on Dec 11, 2022
Thank you Mandy, I have fund it and handled. Thank you for your tips.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jesse on Dec 11, 2022
Thank you Peter and your good review.

10/10 Excellent

David

Stayed 2 nights in Nov 2022

10/10 Excellent

Joanne

Stayed 1 night in Nov 2022
Response from Jesse on Nov 23, 2022
Thank you for your stay and hope to see you again.

10/10 Excellent

Joe, Hawers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the unit was very clean and tidy with all the amenities that we needed. It was close to the centre of town. The Sky TV had many channels!
Stayed 1 night in Nov 2022
Response from Jesse on Nov 23, 2022
Thank you for your stay and hope to see you again.

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked room as had spa bath. It was located upstairs and shower was over bath. Very high to get into. This should be taken into consideration for anyone with mobility issues. Otherwise a very comfortable unit.
Stayed 1 night in Nov 2022
Response from Jesse, on Nov 15, 2022
we will get improve

10/10 Excellent

NOEL