Exterior

Reviews of Knights Inn Palmyra

2 out of 5
Knights Inn Palmyra
1071 E Main St, Palmyra, PA

Reviews

6.8
Rating 10 - Excellent. 107 out of 613 reviews" "
Rating 8 - Good. 210 out of 613 reviews" "
Rating 6 - Okay. 153 out of 613 reviews" "
Rating 4 - Poor. 78 out of 613 reviews" "
Rating 2 - Terrible. 65 out of 613 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

kim

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booed this room because it was close to the activity we were doing the next morning. When we arrived at the motel, we saw several sketchy people hanging around outside and it made us really nervous. I got the insurance to cancel the room but after I canceled it, the site told me it was too late to cancel. There was no warning about how long before we checked in that I could cancel. There were plenty of rooms available so I think that policy stinks. I think I should really get a refund since I bought the cancellation insurance
Stayed 1 night in Apr 2024
Response from NP on Apr 16, 2024
According to our records your booking is NO SHOW. We are sorry but there is no refund for no show booking

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Basic, no-frills retro style motel. The room was very clean, the bed comfortable, and plenty of hot water. The room had a microwave and fridge, but no coffee maker. That's rough for a caffeine addict! But I'd stay there again.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello David,Thank you for taking the time to share your experience with us. We are delighted to hear that you found the room clean and comfortable, with ample hot water. We appreciate your feedback regarding the coffee maker and will consider this for future improvements. We hope to welcome you back on your next visit.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Hello Nathan,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, feel free to reach out to us directly. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean parking area. Convent to area attractions.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 17, 2024
Hello James,We are glad to hear that you appreciated our spacious parking facilities. Being close to nearby attractions is definitely a plus. We hope you had a pleasant stay overall and enjoyed your visit to the area.

6/10 Okay

Sandra

Rang bell for service with no response. Pick from 3 phone #'s posted to call for assistance. Had to wait for the clerk to finish eating her supper to check me in.
Stayed 1 night in Jan 2024
Response from NP on Feb 1, 2024
I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly

10/10 Excellent

Mayre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time using this motel and will be back soon
Stayed 3 nights in Jan 2024
Response from Manager on Jan 18, 2024
Hello Mayre,Thank you for your loyalty and for choosing our motel again. We're delighted to know that you enjoyed your stay with us. We look forward to welcoming you back as our guest in the near future.

6/10 Okay

Floyd

Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Floyd, We appreciate you choosing our hotel for your stay. We kindly request you to reach out to us to share any specific feedback, as it would help us address any concerns you may have had during your stay. We strive to provide the best possible experience for our guests and value your input. Thank you for staying with us.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Oct 2023
Response from Np on Nov 2, 2023
Thank you for your feedback

8/10 Good

Christina, Havre de Grace

Liked: Cleanliness, property conditions & facilities
Room was a lot larger than our previous hotel and bed was very comfy.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Christina,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our rooms spacious and our beds comfortable. Your comfort is our top priority, and we're glad we were able to deliver. We hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Thomas

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The carpeting is old, dirty and torn. The shower curtain was stained with either blood or dark rust color. We stayed here several years ago, and it was a very good experience. Unfortunately, something has changed and it has gone down hill.
Stayed 2 nights in Oct 2023
Response from Np on Oct 27, 2023
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Craig,We're sorry to hear that your stay wasn't up to your expectations. Please let us know how we can assist in making it better.

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and was equipped with a fridge and microwave. Breakfast was bare minimal but at least it was offere.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hi Monica,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

10/10 Excellent

Sergi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Sergi,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Please do consider us again on your next visit to the area.

10/10 Excellent

ALICIA

Traveled with family and small children
Liked: Staff & service, amenities
I had two rooms side by side. The rooms were ok. One had a foul smell from the pipes but my family member didn’t want to complain and switch the room. The furniture is a little outdated. Customer service was great though. I recommend if you need to rest for a night or two but not for longer stays.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 28, 2023
Hello ALICIA,We appreciate your rating of our hotel and the feedback you have shared pertaining to our furniture and your comments about our service. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 Excellent

Evangelista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Evangelista,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Jeff

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff was short and direct, not really personable. One keycard didn’t work, but we were only staying one night, so it didn’t matter. Room was clean, but outdated. Again, adequate, but nothing special.
Stayed 1 night in Sep 2023
Response from Manager on Sep 20, 2023
Hello Jeff ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Good

josesph

Liked: Cleanliness, staff & service, property conditions & facilities
Will do it again
Stayed 2 nights in Sep 2023
Response from Manager on Sep 12, 2023
Hi Joseph,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Okay

Brandon

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hello Brandon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay the place was clean the pool was great for my kids the only complaint i have is there Continental breakfast was not what we expected they only gave these little muffins coffe or orange juice and yogurt other places we have been to they offered cereals, waffles, eggs, bacan, and suages
Stayed 3 nights in Aug 2023
Response from NP on Aug 29, 2023
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

10/10 Excellent

Angelique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office staff were very nice and polite. I did let them Know about a wasp nests at the pool and they took care of it right away. The only issue was I never Received new towels in my room and the office wasn’t available at night other than that. I did love the area it was convenient, very clean.. maintained. Friendly. Pool was very very cold but I enjoyed my stay. Calm and peaceful.
Response from Manager on Aug 30, 2023
Hello Angelique, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

2/10 Terrible

Robert

Disliked: Staff & service, room comfort
The property wasn’t bad. The pool had bugs on the surface of the water obviously not cleaned. There was an active huge hornets nest on one of the light post at the pool that was a hazard. But the most irritating thing I encountered was the nasty woman at the desk . I arrived at 12 pm. She snapped verbally telling me the there was an extra 40 dollar early check in fee. I asked her what time was normal check in time and she again snapped at me 3 pm . I started to walk away knowing i wasn’t going to pay a fee to check in at 12 pm so I told her I would be back at 3 pm. The hotel was empty so it wasn’t like the rooms were being cleaned previous before the next set of patrons. I think really the thing that stood out most was this woman’s nastiness and poor customer handling. I will never go to this motel again and I don’t suggest anyone else does either.
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Robert, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was a clean, functional, inexpensive room for a short work stay
Stayed 2 nights in Aug 2023
Response from Manager on Aug 27, 2023
Hello Richard,Thank you for taking the time to share. We appreciate your feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Jacqueline

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Manager on Aug 16, 2023
Hello Jacqueline,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was just ok; Not really bad but not great either. It’s kind of what we expected for the price. The breakfast they offer is just pre-packaged muffins and pastries and coffee & orange juice. Their policy on early check-in and late check-out is an extra $30 and they strictly adhere to it. The rooms were ok; pretty clean and low quality remodels.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 17, 2023
Hello Neil, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for us at an appropriate price. Friendly staff, clean room, pleanty of parking.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 12, 2023
Hi James,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 Good

Lisa

Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Hello Lisa,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Carol Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable n clean
Budget friendly... Very clean... Such comfortable beds... Even the pillows...
Stayed 1 night in Aug 2023
Response from NP on Aug 7, 2023
Thank you very much for your great review.we look forward to seeing you again

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Aug 1, 2023
Hello Jessica,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little apprehensive but this place was great for a quick night stay!
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Victoria,Thank you for your review and comments regarding our hotel. We hope to see you again in the future.

8/10 Good

Peggy

Liked: Cleanliness
Stayed 6 nights in Jul 2023
Response from Manager on Jul 19, 2023
Hello Peggy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

MICHAEL

Liked: Cleanliness
Perfect for baseball tournament
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hi Michael,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Tracey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in the man behind the desk was rude, we had to ring a bell before he came out, barely greeted us, the king bed linens consisted on one sheet and blanket thinner than the sheet and 3 pillows. There was a sign in thr room in capital letters that said, don’t ask for any extra blankets or pillows. So my husband only had one flat pillow and we froze all night. The room was dirty as was the room in general, there was actual garbage popping out from under the dresser.
Stayed 1 night in Jun 2023
Response from NP on Jul 12, 2023
Thank you for your feedback we’re disappointed we couldn’t meet your expectations.Your comments will be shared with our team for improvement. Thank you for choosing to stay with us.

8/10 Good

Darrnel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from NP on Jul 12, 2023
Thank you for taking the time to share your wonderful rating. We value your business and appreciate your choosing us. We hope to have the chance to serve again on your next visit.

10/10 Excellent

Sharon

Stayed 2 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hello Sharon,Thank you so much for the incredible rating. We look forward to your next visit.

4/10 Poor

Robin

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 11, 2023
Hello Robin, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 7, 2023
Hello Frank,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NO SMOKING ON PROPERTY- NO PETS EITHER :(
Stayed 1 night in Jul 2023
Response from Manager on Jul 7, 2023
Hello Emily,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our property. We appreciate you taking the time to share your experience.

4/10 Poor

Jamie

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
This is a budget motel, so I wasn’t expecting much, but it didn’t meet even the basic budget standard (though the beds were comfy). Our late check in was fine; we had to ring a bell for an attendant to arrive but she came out within a minute. FYI, they have plexiglass setup between the patron and the staff, similar to a bank, which was a bit disconcerting regarding how unsafe the area might be. Upon entering we were greeted with a funky odor. We had to leave the door open (at nearly 11pm) for a while to let it air out a bit. The rooms are also a LURID green color. Normally I don’t give a toss what color the walls are, but this was a putrid day glow green color that puts you on edge. The biggest issue, though, was the lack of basic amenities. There were no extra pillows or blankets (4 pillows in total for 2 queen beds) and multiple paper signs in the lobby informed us they would not provide any extras. They also only gave us 1 tiny bottle of shampoo and NO conditioner. I have never stayed in a motel that didn’t give you conditioner (including Super 8 and Motel 6). After a day of riding coasters in the heat, my hair was a tangled mess and needed conditioner. The sink had a big crack through it, the carpet was frayed, and the old phone was discolored and gross. I will not be returning to this motel.
Response from Manager on Jul 4, 2023
Hello Jamie, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Martin

Stayed 1 night in Jun 2023
Response from Manager on Jul 19, 2023
Hello Martin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was great! The owners take great pride in their motel. It was really close to the Net 1 fields where my daughter played lacrosse. The pool was fun to hang by during the day. There aren’t a lot of frills but it’s clean and the owners were great. We would stay here again for sure. It was about a 15min ride from Hershey so that was a bonus.
Stayed 3 nights in Jun 2023
Response from NP on Jun 28, 2023
Thank you for your great review. We look forward to seeing you again.

8/10 Good

Keith

Stayed 2 nights in Jun 2023
Response from Manager on Jun 27, 2023
Hello Keith,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out. Rooms were clean. Good value for the money.
Stayed 1 night in Jun 2023
Response from Manager on Jun 24, 2023
Hi Brian,We appreciate you sharing your kind review. It's great to hear that you enjoyed our clean accommodation and great value for money. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

4/10 Poor

Edwidge

Traveled with family and small children
Disliked: Property conditions & facilities
the has no microwave
Stayed 2 nights in Jun 2023
Response from NP on Jun 20, 2023
Thank you for letting us know about this. Your feedback helps us do better.We’re sorry for inconvenience.

4/10 Poor

Jess

Traveled with family
Disliked: Staff & service, property conditions & facilities
Although there is technically a breakfast, it is not adequate and the quality is poor. The coffee was watered down and only powdered creamer was offered. Donuts were stale. The room was dated and the carpet smelled musty. The room was cleaned well overall, but is very run down and only so much the staff can do. The mattresses were cheap and uncomfortable. My friend in the room next door had a faint sewage smell upon arrival and when their toilet clogged shortly after that they were told to come to the office and offered to borrow a plunger. So basically the last group clogged the toilet, no one addressed the issue and they were left to fix it themselves. No one came to clean their room while they were gone for the day. Only cleaned for check in. The lobby smelled like old take out food. The wall air conditioning was very loud. Overall I would not stay here again for a soccer tournament. The price was very out of touch at $370 for the motel. It was maybe the type of place you should pay $125 for (and that is being generous). Not sure how this place has any good reviews.
Stayed 1 night in Jun 2023
Response from N P on Jun 20, 2023
Thank you for bringing this to our attention. We're sorry for any inconvenience or frustration that you may have experienced. We're continuously working to improve our service, and we'll consider your feedback to ensure we provide the best possible experience.” “We're sorry to hear about your bad experience.

6/10 Okay

Ann

Traveled with family
Liked: Cleanliness
perfectly fine, overprice motel
This is a perfectly adequate motel, check in was easy even at 10:30pm. The room was clean and a decent size. You couldn't hear much between rooms but could hear people outside the rooms very easily. The pool is next to the main road so not super inviting. We were there for a lacrosse tournament at the Ridge Road complex - it was an easy 8 minute drive with a Sheetz nearby for supplies. It was all just fine and I would have no complaints but for the price of a room. It is absolutely not worth $300/night.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 22, 2023
Hi Ann,On behalf of our entire team, I would like to apologize for not meeting your needs with our pricing. We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We hope you will remember our attributes and return for a future stay to see how we are continuing to grow and evolve.

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I havent stayed at a road side motel in a long time and was pleasantly surprised at the cleanliness. Beds we’re comfortable and there was a large mini fridge. Unfortunately no coffee maker. Included breakfast was a banana and mini donuts. Bathroom was very clean but had a sewage smell that lasted the two days we were there. Price was expensive for what we got but it was a tournament weekend and everything was sold out.
Stayed 1 night in Jun 2023
Response from Manager on Jun 19, 2023
Hello Lisa, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations. We hope to have another opportunity to turn this experience around.

2/10 Terrible

Edward

Stayed 1 night in May 2023
Response from Manager on Jun 12, 2023
Hello Edward,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Joyce

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overnight Hershey getaway
The hotel served its purpose for an inexpensive overnight place to stay while using our Hershey season passes. I would stay again for the same reason. The breakfast wasn't pretty much non-existent. They had some muffins, cupcakes (hostess)& juice The juice& coffee came from a machine We went to BK & brought breakfast its in a location where there were a lot of options. BK was quick & easy so we could get the most out of Hershey.
Stayed 1 night in Jun 2023
Response from N P on Jun 8, 2023
Thank you for review. It will help us serve you better in future.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable Stay
Great, simple place to stay. Room was very clean and they even gave us water bottles and a granola bar :) Little things like that make a difference. AC was strong and room was very comfortable.
Stayed 1 night in May 2023
Response from Np on May 31, 2023
Thank you very much for your review. We look forward to seeing you again

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip to Hershey, convenient little family run motel about 15 minutes from the park. Great place to lay our heads after a long day.
Stayed 3 nights in May 2023
Response from Manager on Jun 1, 2023
Hi Stephanie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.