Ratings based on 762 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, IA

Great proximity to beach!

Posted Aug 1, 2015
Pros: Close to beach
Cons: nothing
Location: great beach
I needed a King size bed to make this a great stay. I'll get reservation earlier next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iuka, Ms.

Beautiful beach, quiet nice area.

Posted Jul 28, 2015
Older hotel, but well maintained, great staff!! Rooms were fresh and clean. Beautiful beach and not crowded as many areas.
Comment from Hotel Management
Aug 1, 2015 by John, The Gm, Hotel Management
Thank you for taking the time to post some feedback. I'm glad you enjoyed your visit and thank you for staying with us. We look forward to seeing you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Perfect family vacation spot - secluded and clean!

Posted Jul 25, 2015
There's nothing overtly fancy about BSR but the staff was friendly, the facility was clean and it's well off the beaten path. We did not want to be in the middle of the beach rush, fighting traffic and college kids. We just wanted a nice place for our first family vacation at the beach. This hotel was PERFECT. The room was great with a fridge and microwave and in-room coffee...all the comforts of home. It was quiet at night and our room was directly off the elevator but we never heard a sound. The beach was easily accessible, clean and not crowded whatsoever. The on site reservations for pretty much any activity from jet skis to dolphin tours to parasailing was efficient and easy. On the day before we left we returned to the room from a full day of activities to find a leak in our ceiling coming from the air conditioner in the room above us. We informed the front desk and the maintenance supervisor immediately came up and assessed the problem and reassured us he would get it taken care of right away. After an hour on the beach we returned to the room to find the leak stopped, ceiling scraped and water vacuumed out of the carpet. We will definitely return to this hotel!!
Comment from Hotel Management
Jul 28, 2015 by John, The GM, Hotel Management
Thank you for your comments. I'm glad that you enjoyed your time at our resort. I'm sorry to read about the issues you had with the leak, but I'm pleased to see that my team took care of the issue. Again, thank you for staying with us and we hope to see you again the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuttle, OK

Good hotel for the price ranger

Posted Jul 18, 2015
At $200 a night this hotel was perfect for a Beach-front setup. Rooms were in good condition, nice pool, great beach access. Would stay at again under the same budget.
Comment from Hotel Management
Jul 21, 2015 by John, The Gm, Hotel Management
I'm glad to read that you enjoyed your visit to our resort. And we do hope to see you again very soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location but facilities need improvement

Posted Jul 14, 2015
Pros: It's right on the beach in a quiet area of PCB. Most of the staff was friendly.
Cons: Bath tub and sink drains were clogged. Called front desk several times and nobody came to fix it.
The hotel is right on the beach at the very western end of PCB. It is very convenient if you like being away from the crowds of PCB center. There was plenty of parking and the beach is right off the back steps. This is great for those who want to enjoy the day relaxing at the beach.
Comment from Hotel Management
Jul 17, 2015 by John, The GM, Hotel Management
Thank you for posting your review. I'm glad that you enjoyed the beach. I'll pass on your observations about the facilities to our ownership. Again, thank you.
2 out of 5
by A verified traveler from alsbsma

Gross room. Nice location

Posted Jul 11, 2015
Room reeked of rotten fish. Had to kill about 30 flies. No lie. Gross.
Comment from Hotel Management
Jul 13, 2015 by John, The Gm, Hotel Management
I'm very sorry to read about the issues you experienced during your visit. I have spoken with the head of housekeeping, at length, about your comments. Again, I am very sorry and thank you for letting me know about what you experienced.
Comment from Hotel Management
Jul 13, 2015 by John, The Gm, Hotel Management
I'm very sorry to read about the issues you experienced during your visit. I have spoken with the head of housekeeping, at length, about your comments. Again, I am very sorry and thank you for letting me know about what you experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel on the beach

Posted Jul 11, 2015
We stayed here 3 nights. Our room was comfortable but the bathroom had only stand up shower and it was very small . We had a great view. Pool was nice . Would probably stay here again .
Comment from Hotel Management
Jul 13, 2015 by John, The GM, Hotel Management
Thank you for your review. We look forward to seeing you again very soon. The view will be waiting.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Pros: Great Location. It is the last hotel on the strip on the beach.
Had a great time during 4th of July weekend!! First time seeing fireworks on the beach!
Comment from Hotel Management
Jul 9, 2015 by John, The GM, Hotel Management
There is nothing better than seeing fireworks over the water. I'm glad you were able to come down and experience the celebration. Thank you again and we hope to see you back down on our beaches very soon.
1 out of 5
by A verified traveler from Alabama

Posted Jul 7, 2015
DO NOT STAY HERE. HORRIBLE STAFF, they charged me additional fees after our stay and couldn't tell me why....the reservation was messed up. Horrible, horrible establishment.
Comment from Hotel Management
Jul 9, 2015 by John, The GM, Hotel Management
April -- I'm sorry to read about your issues. The issues you had were caused by a computer glitch that actually oversold us. Thankfully we were able to split your party for one night and then get you in a larger room for the remainder of your visit the following day. Also, I have checked with our credit card processor and I can not find where we charged any of the cards you used after your departure. Again, I'm very sorry for the issues you experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Friendly And Helpful Staff

Posted Jul 7, 2015
Right on the beach and had very helpful friendly staff.
Comment from Hotel Management
Jul 9, 2015 by John, The GM, Hotel Management
Thank you so much for you kind remarks. I'm glad you enjoyed yourself while visiting our resort. We hope to see you back again very soon.