Ratings based on 874 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from panama city beach fl

Great view..

Posted Jun 28, 2015
When I first got there there was I terrible odor by the elevator..it was from where the garbage was not empty..and I seen a fee roaches in the room ..
Comment from Hotel Management
Jul 2, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for your feedback. I am deeply saddened to learn of your experience. We have a customer care system to better resolve issues and I am so deeply sorry that we fell short of your expectations. I have shared your experience with my staff and we are in the process of making changes.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jun 23, 2015
We had a pleasant experience for this stay. The hotel had easy beach access and was in an excellent location. The room was a little outdated but it was good for our short stop.
Comment from Hotel Management
Jun 30, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted Jun 23, 2015
I like the fact that the hotel was on the beach but hated that they did not clean my room until like 3 pm aND I had trash sitting there from the night before...and I wish that the staff would be more friendly when greeting u...
Comment from Hotel Management
Jun 30, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon.
1 out of 5
by A verified traveler

Posted Jun 21, 2015
would not stay, ran down hotel, was not what I seen on the web
Comment from Hotel Management
Jun 30, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for your review. I am deeply saddened by your experience. I am sorry we fell short of your expectations. We are currently in the process of renovating the property and I have shared your experience with my staff. I assure you we are making changes.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sellersburg, IN

Great view but hotel needs updates.

Posted Jun 20, 2015
We stayed 5 nights. Our view of the ocean was great but the hotel needs to be updated. The tub was peeling, there was sand on the floor. The decor looked like it was from the 70's. They served a decent breakfast, but it was the same everyday. The pool was great and easy access to the beach. Convient location to restaraunts, mall and activities. We would stay again if it is undated.
Comment from Hotel Management
Jun 30, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Good location

Posted Jun 19, 2015
Clean convenient location to several attractions free breakfast was very good pool was very nice and always refreshing would stay here again
Comment from Hotel Management
Jun 30, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again.
1 out of 5
by A verified traveler from texas

No parking lot available, bad customer service !!!

Posted Jun 4, 2015
My experience was bad staff didnt help to my needs, dont recomend to stay here think twice to stay here, better options close to days inn.
Comment from Hotel Management
Jun 12, 2015 by The Casa Loma Family, Hotel Management
Thank you for your review. I am deeply saddened by your experience. We have implemented a customer care system to better resolve issues and I am sorry we fell short of your expectations. I have shared your experience with my staff and we are making changes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chesapeake

Great deal for beachfront

Posted Jun 2, 2015
Nice place for a night or two but noisy. In the middle of everything.
Comment from Hotel Management
Jun 5, 2015 by Billy Alam, General Manager, Hotel Management
Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfield , Il

Nice hotel right on the beach

Posted May 23, 2015
Haven't been to the beach in a long time it was awesome the hotel was great and staff was very friendly. The Internet was very slow but all in all it was a wonderful trip will definitely stay there again
Comment from Hotel Management
May 25, 2015 by Billy Alam, Hotel Management
Thank you for the feedback. I am delighted to learn that you enjoyed your stay. I look forward to you staying with us again soon.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 12, 2015
Had an awesome time and staff was okay one guy at the counter could have been a little nicer
Comment from Hotel Management
May 25, 2015 by Billy Alam, Hotel Management
Thank you for your review. I am overjoyed to hear that you enjoyed your stay. I look forward to you staying with us again.