Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Evicente from Illinois

My family and i were very happy with hotel service

Posted Apr 15, 2014
We were very happy with view service the hotel staffs and the room i recommend this hotel resort to anyone needs to have a family time.
Comment from
Jan 16, 2014
Dear Evicente, Thank you for such a great review! We are so happy that you and the family had a great vacation with us from our comfortable rooms, the service at our restaurants, to our friendly resort team members. We look forward to welcoming you back on your next trip to the beach. Sincerely, Meagan M.
5 out of 5
Recommended
for Everyone
by A verified traveler from pa

a wedding in Panama City Beach

Posted Apr 15, 2014
We needed a hotel to accommodate our plans for a relative's wedding. Searching Expedia we found the Holiday Inn Resort very inviting. All was wonderful except that the time of year also brought the "spring breakers" After shell shock of behavior by "high school" students(not college) I felt the hotel met all of our concerns for our stay. I would return to the hotel but at another time of year.
Comment from
Jan 16, 2014
Thank you for taking the time to share your recent stay with us on Expedia! We’re so glad you enjoyed your stay and thank you for being so understanding during our spring break event period. During the remainder of the year we are the #1 family resort with daily kids activities and family entertainment so we would love to have the opportunity to welcome you back during that time to experience everything our resort truly has to offer. Sincerely, Meagan M.
3 out of 5
Recommended
for Everyone
by Leanne from Montgomery, AL

Rather enjoyable considering it was spring break

Posted Apr 8, 2014
The staff was very nice and considerate I had a problem with my room door that would not shut correctly. After having a cell phone charger stolen from the front area because the door did not shut and we did not know it until we returned. Given it was spring break I can only assume it was youngsters that did that. Thank Goodness I did not have anything valuable in my room at the time. But overall the staff was well organized for spring break and keeping things in control.
Comment from
Jan 9, 2014
Dear Leanne, Thank you for sharing your experience with us on Expedia! We are sorry to hear about your missing item but are glad that that our team members were able to help resolve the issue for you. At the Holiday Inn Resort we strive for an excellence of providing guests with extraordinary service. We look forward to the opportunity to welcome you back on your next trip to the beach. Kindly, Meagan M.
5 out of 5
Recommended
for Everyone
by jonathan from phenix city al

Very nice motel

Posted Feb 26, 2014
Had the best time ever hotel was wonderful I would definitely recommend to someone else
Comment from
Jan 27, 2014
Thank you for choosing to stay at the Holiday Inn Resort! We are always so excited to hear that guests would recommended us to family and friends! We love all of our guests and we can’t wait to see them again year after year! We hope you will return soon! Nicole S.
2 out of 5
by A verified traveler

Stopped for the night during a road trip

Posted Feb 26, 2014
Pros: proximity to beach
Cons: remodel
Felt old. Not unclean, but didn't feel nice. Didn't use any of the "resort" amenities. Was looking for someplace quiet and comfortable, this was mostly quiet, didn't feel comfortable. Loud A/C.
Comment from
Jan 27, 2014
We are so sorry to hear that you did not feel comfortable during your stay; that is certainly not the level of excellence we strive for at the Holiday Inn Resort. It’s our goal as a team to make every guest feel welcome and at home. The resort has a lot of great amenities that we would have loved for you to try such as the restaurant, outdoor Tiki bar, heated pool, hot tub, gym, spa, and sunset lounge. During the Spring and running all the way through the fall we also offer a wide range of activities such as the Todd Allen Show and Noah Wells the Magician. Thank you for choosing the Holiday Inn Resort, Hopefully this stay didn't deter you from coming back to give us a second chance to change your mind. Sunny Regards, Nicole S.
5 out of 5
Recommended
for Everyone
by Dileep from Atlanta, GA

great family hotel right on beach and white sand..

Posted Feb 25, 2014
Pros: great family hotel, have nice play area for kids..
Cons: none...
Location: location is perfect, right in front of beach and on white sand...
great family hotel right on beach and white sand..
Comment from
Jan 27, 2014
Thank you for taking the time to write a review. We are thrilled to hear that you had a great time with your family. The Resort has so much to do for all members of the family and it is just steps away from the sugar- white sand. We are also very lucky to be located in the center of Panama City Beach where great shopping and attractions are just a short drive. Thank you for staying! Sunny Regards, Nicole S.
5 out of 5
Recommended
for Everyone
by Dianne from Atlanta area

Excellent! Everyone on the staff was wonderful.

Posted Feb 20, 2014
Pros: Location, the room and the staff. The massive pool was heated and so nice! Plenty of chairs to sun by the pool or ocean.
Cons: can't think of a thing!
Location: We loved the location as you could walk to other places but we liked the resort as the food was excellent in the restaurant, the sunset bar and pool.
We enjoyed our visit so much, thanks for the staff who also had a smile and were very helpful! The room was excellent and loved the area, pool, accommodations, and facilities. Loved the sunset bar as it was perfect for seeing the sunsets. So was the balcony in our room when we enjoyed the sunsets as well.
Comment from
Jan 27, 2014
Thank you for all your wonderful words! We love to hear about everyone’s stay with us, good or bad. The restaurant has come a long way, with our new food and beverage director we hope all guests will be leaving with an excellent dining experience. Our Resort team tries exceptionally hard to ensure that all guests leave happy and return soon. It’s great to hear that you were able to enjoy every part of the resort’s amenities as well as the wonderful views from the balcony. Please come back and see us soon! Sunny regards, Nicole S.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to beach. Fun place.

Posted Feb 17, 2014
We had a very good stay. There were a lot of fun stuff to do.
Comment from
Jan 26, 2014
Thank you for choosing to stay at the Holiday Inn Resort. We really appreciate all your wonderful feedback. We look forward to seeing you again! Kindly, Shinayde B.
4 out of 5
Recommended
for Everyone
by kimmy n ricky

Nice view

Posted Feb 12, 2014
Resort fee of $22.50 a day ....which by the way was a joke Called to schedule a massage.... No one available due to off season. So then asked to schedule facial. Same.. Only on call n could not come in ...again excuse was off season... So in off season don't charge a resort fee if u can't use resort amentities.. Other than that..was good
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 28, 2014